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SAMDAILY.US - ISSUE OF MAY 17, 2025 SAM #8573
SOURCES SOUGHT

D -- IT Service Management Cloud Platform

Notice Date
5/15/2025 9:14:26 AM
 
Notice Type
Sources Sought
 
NAICS
541512 — Computer Systems Design Services
 
Contracting Office
CONTRACTS SERVICES Washington DC 20540 USA
 
ZIP Code
20540
 
Solicitation Number
CIO-SS-RFI-ITSMCP
 
Response Due
6/15/2025 1:00:00 PM
 
Archive Date
06/30/2025
 
Point of Contact
Charles Hertenstein, A. Roscoe
 
E-Mail Address
chertenstein@loc.gov, aroscoe@loc.gov
(chertenstein@loc.gov, aroscoe@loc.gov)
 
Description
This Sources Sought (SS) notice / Request for Information (RFI) is not a Request for Quote. The responses received will be treated as information for planning purposes, meaning no contract will be awarded based on this SS Notice / RFI alone; the responses are not considered offers and will not be accepted to form a binding contract. The Library of Congress (Library) seeks information on an IT service management (cloud services) platform (ITSMCP). The Library�s current platform is satisfied through ServiceNow use. Subscriptions consist of 19 different commercially available software license types, 2 data center servers, and a cloud-hosted subscription. There are additionally several custom designed and developed applications (modules) that rely on the proprietary resources from the currently implemented solution. See the attached �Cloud Platform Requirements Matrix� for the required salient characteristics. Please provide a yes/no response in column C of the attached matrix to the maximum extent. Additional questions or comments may be provided in column D. Responder may also reference supporting documents within column D, such as paragraph number of the attachment. Please do not respond with supporting document attachments that have more than 50 pages. Additional instructions are included within. Be sure to include both contacts in your response. Head responses with, ""ITSMCP - (company name)"" in header.
 
Web Link
SAM.gov Permalink
(https://sam.gov/opp/a1d762a0d5e44caf9acc3f9a5cc9c298/view)
 
Place of Performance
Address: Washington, DC, USA
Country: USA
 
Record
SN07445301-F 20250517/250515230053 (samdaily.us)
 
Source
SAM.gov Link to This Notice
(may not be valid after Archive Date)

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