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SAMDAILY.US - ISSUE OF MAY 17, 2025 SAM #8573
SOLICITATION NOTICE

R -- RAF Mildenhall TAP Data Entry & Front Desk Clerk

Notice Date
5/15/2025 7:49:45 AM
 
Notice Type
Combined Synopsis/Solicitation
 
NAICS
561110 — Office Administrative Services
 
Contracting Office
FA5587 48 CONS (ADMIN ONLY NO REQ) APO AE 09461-5120 USA
 
ZIP Code
09461-5120
 
Solicitation Number
FA558725Q0038
 
Response Due
5/29/2025 6:00:00 AM
 
Archive Date
06/13/2025
 
Point of Contact
A1C Maxim Popov, Phone: 3142262253, MSgt Jaime Compean, Phone: 441638523839
 
E-Mail Address
maxim.popov@us.af.mil, jaime.compean@us.af.mil
(maxim.popov@us.af.mil, jaime.compean@us.af.mil)
 
Description
This is a non-personal service for a Transition Assistance Program (TAP) Data Entry / Front Desk Clerk supporting the Military & Family Readiness Center (M&FRC) on RAF Mildenhall, UK. The contractor will perform the following duties but not limited to receiving telephone calls, greeting visitors, ascertaining the nature of the call or visit, directing clients to the appropriate program manager in the M&FRC, scheduling clients for M&FRC appointments and classes, and providing complete and clear information that addresses most routine or procedural issues. The contractor shall provide administrative assistance for the congressionally mandated TAP at the M&FRC, RAF Mildenhall, UK. The contractor will provide basic information on the TAP process to separating service members and their families. The Contractor will refer customers to the TAP program manager for questions beyond the scope of the basic TAP process. The contractor will be responsible for tracking the TAP services of separating service members; as well as updating internal records and maintaining data in the Air Force Family Integrated Results Statistical Tracking (AFFIRST) system for service members and their families. The contractor will be provided training on utilizing AFFIRST data management system as it is unique to the M&FRC and can only be accessed with a CAC See Attached Documnets: 1. Combo Solicitation - FA558725Q0038 2. Preformance Work Statement (PWS) - RAFM TDES (Current Draft)
 
Web Link
SAM.gov Permalink
(https://sam.gov/opp/b47bd832c272449985b19a6a6b88797d/view)
 
Place of Performance
Address: RAF Mildenhall, GB-SFK, GBR
Country: GBR
 
Record
SN07444453-F 20250517/250515230047 (samdaily.us)
 
Source
SAM.gov Link to This Notice
(may not be valid after Archive Date)

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