70 -- CUSTOMER CARE SOFTWARE FOR THE KOSOVO ELECTRICAL UTILITY

Notice Date

August 7, 2001

Contracting Office

Chemonics International Inc, 1133 20th Street, N.W., Suite 600, Washington, DC An Action for the USAID Program

ZIP Code

00000

Solicitation Number

RFP#CISP0110

Response Due

September 6, 2001

Point of Contact

William Taylor, fax 202-955-7520

E-Mail Address

http://www.usaid.gov (wtaylor@chemonics.net)

Description

This software package will establish a modern, serviceable, sustainable and fully computerized customer care system for the 7 electrical distribution agencies of Korporata Energjetike Kosoves (KEK) in Kosovo. The customer care module will consist of 3 specific components: 1) Accounts receivable, 2) customer billing and collection and 3) customer demands and operations. Chemonics will provide the customer care module to be integrated with other modules of an existing accounting software system. To request of copy of the RFP, please fax requests to "Attn: WET, Ref: RFP #CISP 0110" at fax number 202-955-7520. Please be sure to provide an email address where the RFP may be sent!!

Web Link

http://www.usaid.gov/procurement_bus_opp/procurement/announce/cbd (http://www.usaid.gov)

Record

Loren Data Corp. 20010809/70SOL002.HTM (W-219 SN50U2H1)