Department of the Treasury, Internal Revenue Service, 6009 Oxon Hill Road, Suite 700, ATTN: M:P, Oxon Hill, MD 20745

R -- OVER-THE-PHONE INTERPRETER SERVICES SOL TIRNO-00-Q-00125 POC Paul Attorri, Contracting Officer, 202/283-1103 WEB: Click here to download a copy of the RFP when it is, http://www.procurement.irs.treas.gov. E-MAIL: Click here to contact the contracting officer via, paul.a.attorri@irs.gov. The IRS has a requirement for a contractor who can supply over-the-phone Interpreter Services (OPI) to assist IRS customer representatives working in walk-in offices to communicate with non-English speaking taxpayers in more than 130 languages. OPI shall be provided by the ctr. from 8:00AM Eastern Time to 4:30PM Pacific Time Monday thru Friday every week; from 8:00AM Eastern Time to 12:30PM Pacific Time on Saturdays during the income tax filing season; and the Sunday prior to Apr. 15. The contractor shall provide an Interpreter Service Usage Report on a weekly basis, showing: Location of call origination; Date of call; Time of call; Length of call; Identity of language interpreted; Total cost of call (to be provided on monthly invoice statement); Total number of lost calls (total number of unfulfilled interpretation request); and Identification of the employee interpreting call. The contractor shall ensure the certainty of 100% compliance at all times with the disclosure of taxpayer information provisions of the solicitation. One contractor is sought for the entire nationwide requirement. (Contractors solely interested in subcontracting possibilities should not contact this office until notice of award has been posted in the CBD.) This will be an indefinite delivery type contract. Estimated or min./max. quantities are not available at this time but will be specified in the solicitation. IRS intends to post the solicitation and any subsequent amendments on the Internet rather than mail out individual copies, so interested contractors should monitor www.procurement.irs.treas.gov for the issuance of the solicitation which is estimated for approx. 5/1/00 and then download the solicitation from that site. Evaluation procedures IAW FAR 13.106-2 will be used under FAR Subpart 13.5 for this acquisition. Posted 04/06/00 (W-SN441904). (0097)

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