IHS, Alaska Area Native Health Service, Area Office of Acquisition Management, 4141 Ambassador Drive, Anchorage, Alaska 99508-5928

L -- TECHNICAL SUPPORT PROGRAM SOL 243-RFQ-98-0001 DUE 052897 POC Gladys C. Wheeler, 907-729-2974/2977-FAX The Alaska Area Native Health Service intends to procure the following requirement, as a sole source acquisition from Landis & Staefa, Inc.: Technical Support Program for Alaska Native Medical Center (ANMC). Technical Support Program will assure DDC System is properly & efficiently maintained while developing expert ANMC staff who will be able to take over operation & maintenance in the future. Landis & Staefa, Inc will provide ANMC with the following as part of the Technical Support Program offering: Building Automation & Control System: 1) System 600 Software & Firmware Upgrades: Two (2) Additional Insight Workstations (Year 1), Upgrade of Insight 2.X to Apogee Insight 3.1 (Year 1), Site Licensing Agreement for Insight 3.1 (Year 1), Insight PC Software Upgrades for 3 Operator Workstation (Years 2-5), & MBC Controller Board Upgrade to Apogee Open Processors (19 MBCs, Year 1), Field Panel Firmware Upgrades for 19 MBCs & 6 Gateway Modules (Years 2-5); 2) System Performance Services; On-Line/On-site Services: On-line Systems Troubleshooting & Diagnostics (12 hours per year), Annual Field panel database diagnostics, Control loop evaluation & tuning (150 control loops per year), Quarterly Network Trunk Analysis & Diagnostics, Semi-Annual LAN Analysis & Diagnostics, Insight Graphics Creation (40 hours per year), & On-Site Operator Training & Software Consultation (96 hours per year); 3) Factory-Certified, Formal Classroom Training: Forty-eight (48) Training Class-days per Year; 4) Emergency Response Services: Standard Response Window, On-Site Critical Spares Parts Inventory, Two Hour On-Line Response (via modem), & Next Day Business Day On-Site Response; 5) Discounted Labor & Material; & 6) System Performance Services; Review & Evaluation: Account Management, Documentation of All Services Provided & Quality Assurance Program. The closing date will be Tuesday, October 28, 1997 @ 4:00 PM (local time). Request for quotation no. is 243-RFQ-98-0001. See Note #12 & #22.***** (0297)

Loren Data Corp. http://www.ld.com (SYN# 0052 19971029\L-0001.SOL)