Federal Emergency Management Agcy, Acquisition Operations Division, 500 C Street, S.W., Room 350, Washington, DC 20472

B -- EVALUATION OF THE NATIONAL FLOOD INSURANCE PROGRAM'S UNDERWRITING AND LOSS ADJUSTMENT PROCESSES SOL EMW-97-RP-0029 POC Dao X. Phan, Contract Specialist (202) 646-2760/ Chandra G. Lewis, Contracting Officer (202) 646-3118 Conduct research and evaluation of the National Flood Insurance Program's Underwriting and Loss Adjustment Processes. The Contractor will be required to assess and make recommendations in three interrelated areas: the underwriting and claims requirements of the NFIP; how well the NFIP underwriting and claims requirements are being met; and, the nature and adequacy of FIA controls over NFIP underwriting and claims processes. The Contractor will be required to conduct research to improve the operations of the NFIP by identifying practical changes to NFIP underwriting and claims processes and to FIA controls. The Contractor will be required to conduct the research in two phases: A. Data Gathering and Preliminary Analysis; and B. Evaluation, Recommendations, and Final Report. All responsible sources may receive a copy of the solicitation by submitting a written request to the aforementioned address or via fax to (202) 646-3846. (0199)

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