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SAMDAILY.US - ISSUE OF MARCH 08, 2026 SAM #8868
SOURCES SOUGHT

D -- SS Notice_Post 2/13 VISN1 Turnkey 3000 / 5000 paging system and pagers

Notice Date
3/6/2026 9:01:28 AM
 
Notice Type
Sources Sought
 
NAICS
541519 — Other Computer Related Services
 
Contracting Office
241-NETWORK CONTRACT OFFICE 01 (36C241) TOGUS ME 04330 USA
 
ZIP Code
04330
 
Solicitation Number
36C24126Q0254
 
Response Due
3/13/2026 9:00:00 AM
 
Archive Date
03/28/2026
 
Point of Contact
Pamela L. Parham, Contract Specialist, Phone: Email Only Please
 
E-Mail Address
pamela.parham3@va.gov
(pamela.parham3@va.gov)
 
Awardee
null
 
Description
Sources Sought Notice Sources Sought Notice Page 5 of 5 Sources Sought Notice *= Required Field Sources Sought Notice Page 1 of 5 The Multitone Access 3000/5000 Paging system is a vital part of the VAMC s internal communication process. It includes the ACCESS 3000/5000, RPR752 (750 and 950 series) Voice pager, Alpha Pager, and TTI Ovation Pager, and all components compatible to the Access 3000/5000 system in the buildings listed below. It is imperative this system is maintained and fully functional 24/7, 365 days of the year. Maintenance services include servicing, troubleshooting, repairing, replacement parts installation, and returning to operation all equipment and systems requiring service to provide continuous and reliable paging system communications to the VAMC s listed below.� Contractor provided services shall also include continuous and reliable operation of all equipment and systems.� PERFORMANCE LOCATIONS 1. West Haven VA Medical Center 950 Campbell Avenue West Haven, CT 06516 2. Newington VA Clinic 55 Willard Avenue Newington, CT 06111 3. Edith Nourse Rogers Memorial Veterans Hospital 200 Springs Road Bedford, MA 01730 The minimum requirements are as follows: 1. The contractor shall ensure service technicians are certified and qualified to service and repair the current version of the ACCESS 3000/5000, RPR752 (750 and 950 series) Voice pager, Alpha Pager, and TTI Ovation Pager, and all connected components.� � 2. The contractor shall be an authorized Multitone distributor and service provider throughout the life of the contract.� 4. The contractor� shall ensure the Original Equipment Manufacturer (OEM) specifications on all items repaired and maintained.� 5. The contractor shall respond and restore all equipment in accordance with the assigned priority tier response times.� The contractor shall be required to provide a technician on-site within two (2) hours should a mission essential emergency call be placed in which resolution cannot be achieved via telephone.� No Government furnished repair facility shall be provided� � IMPORTANT NOTE: This RFI (Request for Information) is for information only; no award will be made from this RFI. Please communicate via e-mail to pamela.parham3@va.gov no later than March 13, 2026, as to your company s ability to perform service per this brief Scope of Work. Any interested party who can offer all the above should submit a written reply of not more than three (3) pages, addressing each of the above items and defining how their location is capable of ALL the minimum requirements listed above.� Each submitted reply must have the contractor's CAGE and DUNS for their company, business size and any applicable FSS/GSA contract numbers, if applicable.
 
Web Link
SAM.gov Permalink
(https://sam.gov/workspace/contract/opp/25470dd38ac140509ea9280189e20699/view)
 
Place of Performance
Address: VA New England Healthcare System Refer to below for Medical Center Locations
 
Record
SN07737326-F 20260308/260306230037 (samdaily.us)
 
Source
SAM.gov Link to This Notice
(may not be valid after Archive Date)

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