SAMDaily.us | SNOTE | 70 | EPICOR IT Maintenance System

SAMDAILY.US - ISSUE OF MARCH 04, 2026 SAM #8864
SPECIAL NOTICE

70 -- EPICOR IT Maintenance System

Notice Date: 3/2/2026 12:25:18 PM
Notice Type: Special Notice
NAICS: 541519 — Other Computer Related Services
Contracting Office: DRUG ENFORCEMENT ADMINISTRATION
ZIP Code: 00000
Solicitation Number: D-26-DP-0016
Response Due: 3/17/2026 1:00:00 PM
Archive Date: 04/01/2026
Point of Contact: Lindsey Clark, Randy Bell Sr.
E-Mail Address: lindsey.j.Clark@dea.gov, randy.bellsr@dea.gov
(lindsey.j.Clark@dea.gov, randy.bellsr@dea.gov)
Description: The U.S. Department of Justice, Drug Enforcement Administration, intends to award a sole source purchase order to EPICOR ITSM. EPICOR ITSM is the current client ticketing software to support CSOS registrants. Ongoing maintenance and licensing are required to ensure uninterrupted help desk operations and continued support for the growing population of CSOS registrants and service desk personnel. There is no other entity in the U.S. public, private, or governmental, which provides this capability. EPICOR does not authorize third party providers.
Web Link: SAM.gov Permalink
(https://sam.gov/workspace/contract/opp/2f78a242205540cc9851fc26dda83b4d/view)
Place of Performance: Address: Arlington, VA 22202, USA; Zip Code: 22202; Country: USA
Record: SN07730824-F 20260304/260302230036 (samdaily.us)
Source: SAM.gov Link to This Notice
(may not be valid after Archive Date)

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