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FBO DAILY - FEDBIZOPPS ISSUE OF APRIL 22, 2017 FBO #5629
DOCUMENT

R -- CAPS-5 Simulated Training - Attachment

Notice Date
4/20/2017
 
Notice Type
Attachment
 
NAICS
541511 — Custom Computer Programming Services
 
Contracting Office
U.S. Department of Veterans Affairs;Strategic Acquisition Center;10300 Spotsylvania Ave;Fredericksburg VA 22408
 
ZIP Code
22408
 
Solicitation Number
VA11917Q0269
 
Response Due
5/26/2017
 
Archive Date
7/25/2017
 
Point of Contact
Kevin Hershey, Contract Specialist
 
E-Mail Address
Spotsylvania
 
Small Business Set-Aside
Veteran-Owned Small Business
 
Description
This is a combined synopsis/solicitation for commercial services prepared in accordance with the format in FAR Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotes are being requested and a written solicitation will not be issued. The solicitation number is VA119-17-Q-0269 and is issued as a Request for Quotation (RFQ). The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular (FAC) 2005-95 effective 19 January 2017. The Department of Veterans Affairs (VA), Office of Acquisition Operations, Strategic Acquisition Center (SAC), located at 10300 Spotsylvania Ave. Suite 400, Fredericksburg, VA 22408 intends to award a Firm-Fixed-Priced (FFP) contract to provide the design and build of an advanced training simulation using artificial intelligence and computerized responsive virtual human technology (RVHT) to allow learners to practice the administration and scoring of the Clinician Administered PTSD Scale (CAPS) CAPS-5. The NCPTSD has developed a separate online course to teach basic CAPS-5 administration skills. This effort is intended to augment the existing basic training course and will not include didactic content from that course (e.g., history of the CAPS-5, introduction to CAPS-5, and changes since the prior version). The vendor will deploy and maintain the training simulation as well as provide web based hosting of the simulation. This procurement is 100% small business set-aside for Veteran Owned Small Business / Service Disabled Veteran Owned Small Business, under the North American Industrial Classification System (NAICS) code of 5415110 (Custom Computer programming Services) and the size standard is $27.5 million in revenue. Please denote your company s business size for NAICS Code 541511 and submit your company s Representations and Certifications as posted in System for Award Management (SAM). The Statement of Objectives set forth below and the Government s Terms and Conditions represent represents the Government s minimum requirements that an offer must meet. Statement of Objectives A Critical Mission Need: A Responsive Virtual Human Technology (RVHT) Training Simulation To provide the design and build of an advanced training simulation using artificial intelligence and computerized responsive virtual human technology (RVHT) to allow learners to practice the administration and scoring of the Clinician Administered PTSD Scale (CAPS) CAPS-5. The NCPTSD has developed a separate online course to teach basic CAPS-5 administration skills. This effort is intended to augment the existing basic training course and will not include didactic content from that course (e.g., history of the CAPS-5, introduction to CAPS-5, and changes since the prior version). The vendor will deploy and maintain the training simulation as well as provide web based hosting of the simulation The Clinician Administered PTSD Scale (CAPS) is the gold standard for posttraumatic stress disorder (PTSD) assessment and diagnosis for both military Veteran and civilian trauma survivors. The CAPS is a structured interview in which a clinician asks a patient a series of questions to identify the presence of PTSD symptoms. A quality interview takes approximately 60 minutes to administer. The CAPS was recently revised to reflect the PTSD diagnostic criteria changes in the Diagnostic and Statistical Manual-5th edition (DSM-5). This revised version is called the CAPS-5. A detailed administration protocol has been created by the National Center for PTSD (NCPTSD) which is included in pages 2-4 of the CAPS-5 assessment measure. This training is expected to last approximately 120-140 minutes depending on the queries selected by the learner. PERFORMANCE OBJECTIVES The resultant contract will support the following goals: Objective 1 - Develop, deploy, and support management of a simulation training and provide content management support. Overall Characteristics: Development includes development of software and simulation training. Deployment and management support includes deployment and hosting of simulated training on the vendor provided site. Solution must use artificial intelligence and responsive virtual human technology (RVHT) to create avatars that look, speak, and behave like real people and interact dynamically with the learner. NCPTSD will have final approval regarding the features of avatars. The avatar s verbal responses must be available via both audio and closed captioned text. The learner must have the ability to interact with the avatar verbally (using a computer microphone) and through typed text. Along with the use of one or more avatars, the course must integrate ongoing real-time feedback and coaching throughout the administration and scoring of the CAPS-5. This coaching should be supplied by an on-screen figure who advises, guides, and corrects the learner as necessary through written or spoken (recorded) prompts. Coaching will focus on aspects of CAPS-5 administration that are known to cause challenges for novice administrators. The learner must be able to ask unscripted prompts and the avatar must have deep answers. Thus the learner must be able to craft their own series of questions and get individualized responses. The avatar should not respond with an answer such as I don t understand what you are asking but instead should be able to provide answers to questions that are somewhat off target. The coach should then provide the learner with feedback and make recommendations on the correct way to ask the question. At the conclusion of the training, the learner will receive summary feedback on their performance administering and rating the CAPS-5. Feedback should include: information on what aspects of the CAPS-5 were administered and scored adequately and/or poorly, noting any systematic problems such as asking too many questions or not following standard prompts, the accuracy of the scoring, and their efficiency with determining symptom severity. An overall level of competency should result either in passing the course and receiving a certificate or feedback on additional training to achieve competency. Minimum characteristics of Training: Provide learners with experience administering and scoring the CAPS-5 with a lifelike responsive virtual human that demonstrates human emotions, behaviors and speech. Provide learners experience in the administration of the CAPS-5 so they will: Become familiar administering the CAPS-5 items and asking appropriate prompts Be efficient in CAPS-5 administration, asking only those prompts necessary to obtain severity ratings Learners will gain experience scoring the CAPS-5 by: Determining whether Criterion A is met Determining whether a symptom meets the DSM-5 criterion Deciding whether qualifying symptoms are related to the index trauma Calculating the CAPS-5 symptom cluster severity scores, total symptom severity score, and determining PTSD diagnostic status Provide ongoing real-time feedback and coaching on learners performance as they administer and score the CAPS-5. Provide descriptive summary feedback on learners performance administering and rating the CAPS-5. The training should include an on-screen visual depiction of the CAPS-5 that replicates the look and layout of the actual measure. After the simulated patient s response to each item, the learner will have the option to: Rate the symptom severity (using live links to select the appropriate rating in the right-hand section of the item) Ask additional CAPS-5 prompts within the same item (any bold statement is considered a CAPS-5 prompt), i.e. Tell me more about that, How strong are your feelings of being distant or cut off from others? ) Ask additional, optional CAPS-5 prompts (any statement that is not in bold in the item, i.e. Who do you feel closest to?, Do you think it s related to [EVENT]? ) Ask additional prompts as determined by the learner in order to follow up with the simulated patient to get more detail or ask for an example. There will be 3 or 4 additional prompts that need to be developed for each symptom item). These prompts will further develop the symptom item. As the learner works through the items, an on-screen coach will provide ongoing real-time feedback and guidance as appropriate. As the learner administers and scores the 30 CAPS-5 items, the training will provide the learner specific real-time feedback through the use of an on-screen coach. This feedback may contain constructive advice on: The learner s ability to use all the information the patient is giving even if the details were for a different item if relevant to the current item Asking appropriate CAPS-5 prompts Asking appropriate optional CAPS-5 prompts Developing and asking additional clarifying questions Comparing the learner s CAPS-5 ratings to the expert ratings for each symptom item How efficient the learner is in determining the symptom severity rating Other feedback based on working with the contractor NCPTSD also requires that this training provide a printable descriptive summary assessment to the learner after CAPS-5 administration and scoring. Specifically, the summary should outline: How efficiently the learner conducted the CAPS-5. Whether the learner needs additional training to achieve competency. Aspects of the CAPS-5 that were administered and scored adequately. Aspects of the CAPS-5 that were administered and scored poorly. Objective 2: Develop and implement a web based training simulation application to ensure all training simulation content available conforms to §508, and Sharable Content Object Reference Model (SCORM). Characteristics: This course will be packaged as a stand-alone online training that will be housed on the vendor s server or on a third party server in a SCORM-compliant learning management system (LMS). This server must be fully accessible by users on the VA network. NCPTSD will work with the vendor and VA s Enterprise Web Information Support to ensure that the server is accessible to VA staff. Objective 3: Support the development and review of the CAPS-5 procedures and the management of competency and competency profile development, as well as the implementation of certification programs for clinical staff working in PTSD. Operating Constraints: This section lists laws, rules, regulations, standards, technology limitations and other constraints that the service and/or service provider must adhere to or work under. Vendor will provide all materials, labor, and facilities required to perform this contract. Vendor will be required to provide project management and detailed management reporting including formal monthly status reports and quarterly program management reviews. Vendor is required to recommend appropriate, meaningful, contract deliverables for each task in the performance Work Statement it develops and performance period to ensure government can use develop capability should funding or unforeseen issue result in discontinuance of the contract. Government will provide subject matter experts for data / characteristics to be used in simulation. No actual patient data will be provided, utilized, or required during development or execution of simulation. Simulation will not be hosted on government site. Travel is not anticipated. Limited travel to VA facilities may be required but will not be reimbursed The following directives will be adhered in performance of this contract: FIPS Pub 201, Personal Identity Verification of Federal Employees and Contractors, March 2006 5 U.S.C. § 552a, as amended, The Privacy Act of 1974 Section 508 of the Rehabilitation Act of 1973, as amended (29 U.S.C. 794d). 42 U.S.C. § 2000d Title VI of the Civil Rights Act of 1964 36 C.F.R. Part 1194 Electronic and Information Technology Accessibility Standards, July 1, 2003 VA Directive and Handbook 0710, Personnel Suitability and Security Program, July 4, 2010. Sections 508 of the Rehabilitation Act (29 U.S.C. § 794d), as amended by the Workforce Investment Act of 1998 (P.L. 105-220), August 7, 1998 VA Directive 6500, Information Security Program, August 4, 2006 VA Handbook 6500, Information Security Program, September 18, 2007 VA Handbook 6500.6, Contract Security, March 12, 2010 VA Handbook 5015, Employee Learning and Professional Development. VA Directive 6102, VA Internet/Intranet Services VA Directive 6221, Accessible Electronic and Information Technology VA Directive 0003, Technical Specifications And Design Standards For VA Learning VA Directive 0004, Education And Learning Delivery System VA Directive 0006, Talent Management System (TMS) E-Learning Section 508. Sharable Content Object Reference Model (SCORM) Edition Specification (www.adlnet.gov/resources) and Aviation Industry CBT Committee (AICC) per their use in 3.0 below. NIST SP 800-53 (rev.4) NIST SP 800-47 Data Records and data shall be documented in deliverable reports (electronically). Any databases/code shall be delivered electronically and become the sole property of the United States Government. All deliverables become the sole property of the United States Government. The Government, for itself and such others as it deems appropriate, will have unlimited rights under this contract to all information and materials developed under this contract and furnished to the Government and documentation thereof, reports and listings, and all other items pertaining to the work and services pursuant to this agreement including any copyright. Unlimited rights under this contract are rights to use, duplicate, or disclose data, and information, in whole or in part in any manner and for any purpose whatsoever without compensation to or approval from the provider. The Government will at all reasonable times have the right to inspect the work and will have access to and the right to make copies of the above-mentioned items. All digital files and data, and other products generated under this contract, shall become the property of the Government.
 
Web Link
FBO.gov Permalink
(https://www.fbo.gov/notices/d1d25e9e995cff65664370717061f80c)
 
Document(s)
Attachment
 
File Name: VA119-17-Q-0269 VA119-17-Q-0269_1.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=3432504&FileName=VA119-17-Q-0269-000.docx)
Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=3432504&FileName=VA119-17-Q-0269-000.docx

 
File Name: VA119-17-Q-0269 VA119-17-Q-0269.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=3432505&FileName=VA119-17-Q-0269-001.docx)
Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=3432505&FileName=VA119-17-Q-0269-001.docx

 
File Name: VA119-17-Q-0269 ATTACHMENT B3 STATEMENT OF OBJECTIVES.pdf (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=3432506&FileName=VA119-17-Q-0269-002.pdf)
Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=3432506&FileName=VA119-17-Q-0269-002.pdf

 
File Name: VA119-17-Q-0269 ATTACHMENT E_1 PAST PERFORMANCE QUESTIONAIRE.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=3432507&FileName=VA119-17-Q-0269-003.docx)
Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=3432507&FileName=VA119-17-Q-0269-003.docx

 
File Name: VA119-17-Q-0269 ATTACHMENT E_2 PAST PERFORMANCE INFORMATION WORKSHEET.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=3432508&FileName=VA119-17-Q-0269-004.docx)
Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=3432508&FileName=VA119-17-Q-0269-004.docx

 
File Name: VA119-17-Q-0269 ATTACHMENT E_3 SOO TO PWS MATRIX.xlsx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=3432509&FileName=VA119-17-Q-0269-005.xlsx)
Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=3432509&FileName=VA119-17-Q-0269-005.xlsx

 
File Name: VA119-17-Q-0269 Attachment E_4 Sample Deliverable List.xlsx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=3432510&FileName=VA119-17-Q-0269-006.xlsx)
Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=3432510&FileName=VA119-17-Q-0269-006.xlsx

 
File Name: VA119-17-Q-0269 EXHIBIT I_CLINICIAN-ADMINISTERED PTSD SCALE FOR DSM-5.pdf (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=3432511&FileName=VA119-17-Q-0269-007.pdf)
Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=3432511&FileName=VA119-17-Q-0269-007.pdf

 
Note: If links are broken, refer to Point of Contact above or contact the FBO Help Desk at 877-472-3779.
 
Record
SN04479751-W 20170422/170420235543-d1d25e9e995cff65664370717061f80c (fbodaily.com)
 
Source
FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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