Loren Data's SAM Daily™

FBO DAILY ISSUE OF MARCH 25, 2012 FBO #3774
DOCUMENT

65 -- Eyeglass/Opticians - Attachment

Notice Date

3/23/2012
 

Notice Type

Attachment
 

NAICS

339115 — Ophthalmic Goods Manufacturing
 

Contracting Office

Department of Veterans Affairs;VA Sierra Pacific Network (VISN 21);VA Palo Alto Health Care System;4951 Arroyo Rd;Livermore CA 94550-9650
 

ZIP Code

94550-9650
 

Solicitation Number

VA26112I0624
 

Response Due

4/4/2012
 

Archive Date

5/4/2012
 

Point of Contact

Nicholas Kluch
 

E-Mail Address

9-6405<br
 

Small Business Set-Aside

N/A
 

Description

Veterans Integrated Service Network 21 (VISN 21) has an upcoming need for eyeglasses and optician services. Network Contracting Office 21 (NCO 21) is issuing this Request for Information (RFI) to identify potential companies (sources) capable of, and interested in providing eyeglass and optician services, as well as to provide a DRAFT Statement of Work (SOW) for industry comment.. Companies capable of and interested in providing these goods/services to the Department of Veterans Affairs, VISN 21, are invited to respond. Responses should contain comments on the draft SOW, company size status and any applicable NAICS code, and company capabilities. Please limit your response to 5 pages max in word or PDF format, 2MB max file size. All interested vendors are encouraged to respond to the RFI by providing the information specified by 3:00 PM PST, April 4, 2012. Responses should be submitted via email to Mr. Nick Kluch at Nicholas.Kluch@va.gov. STATEMENT OF WORK 1.0 GENERAL REQUIREMENTS 1.1 Background 1.1.1 The Department of Veterans Affairs (VA) Veterans Integrated Service Network (VISN) 21 has an ongoing program to furnish eyeglasses to Veterans of the VISN 21 facilities listed in this section. 1.2 Intent 1.2.1 The intent is to establish one or more contracts with one or more Contractor to provide all labor and material necessary to provide eyeglasses and Optician Services to beneficiaries of the VA Medical Facilities listed in this section. 1.3 VA Facilities 1.3.1 Contractor shall provide Eyeglasses and Optician services to the following facilities: For VA Sierra Nevada Health Care System: VA Sierra Nevada Health Care System 1000 Locust St. Reno, NV 89502 For VA San Francisco: San Francisco VA Medical Center San Francisco VA Medical Center 4150 Clement St. Santa Rosa CBOC San Francisco, CA 94121 3841 Brickway Blvd Santa Rosa, CA 95403 San Francisco VA Medical Center Eureka CBOC 803 W. Harris St Eureka CA, 95501 For VA Central California Health Care System (Fresno): Central California Health Care System 2615 E. Clinton Ave. Fresno, CA 93703 For VA Palo Alto Health Care System (Palo Alto and Livermore) VA Palo Alto Health Care SystemVA Palo Alto Health Care System 3801 Miranda AveLivermore Division Palo Alto, CA 943044951 Arroyo Rd. Livermore, CA 94550 VA Palo Alto Health Care SystemVA Palo Alto Health Care System Monterey DivisionSan Jose Clinic 3401 Engineer Lane80 Great Oaks Boulevard Seaside, CA 93955San Jose, CA 95119 For VA Northern California Health Care System VA Northern California Health Care SystemOakland Outpatient Clinic 150 Muir Rd.2221 Martin Luther King Jr. Way Martinez, CA 94553Oakland, CA 94553 Redding Outpatient ClinicSacramento VA Medical Center 351 Hartnell Ave.10535 Hospital Way Redding, CA 96002Sacramento, CA 95655 McClellan Outpatient Clinic 5342 Dudley Blvd. Sacramento, CA 95652 For VA Pacific Island Health Care System VA Pacific Island Health Care SystemGuam Outpatient Clinic 459 Patterson Road 498 Chalan Palayso Honolulu, HI 96819Agana Heights, Guam 96910 1.4Solicitation of Beneficiaries 1.4.1 Contractor shall deal directly with the Contracting Officer, the facility COR, or the appropriate facility P&SAS representative relative to any aspect of the contract. Contractor shall not directly or through his/her dealers solicit the beneficiaries of the Department of Veterans Affairs. Contractor is to contact the patient or caregiver only to make arrangements for rendering services or supplies authorized by the VA. 1.6 Product Substitutions 1.6.1 No product substitutions shall be made by Contractor without prior approval of the treating facilities COR. However, if substitution would further obligate the government, Contractor must have approval of a P&SAS representative. 1.7 Patient Confidentiality 1.7.1 Contractor shall ensure confidentiality of all patient information following all Health Insurance Portability and Accountability Act (HIPAA) rules and regulations. 2.0OPTICIAN 2.1Optician Tasks 2.1.1 Contractor shall provide Optician services five days a week, Monday through Friday at each facility listed in section 1.3.1. Opticians shall be available during outpatient clinic hours or core hospital working hours, 8:00am - 4:30 pm. Each VA facility will designate space for the Contractor optician. 2.1.2 Contractor shall be responsible for the Optician's performance, attendance, pay, benefits, etc. 2.2 Opticians shall be onsite** during hours as stated in 2.1.1 100% of the time. Contractor shall make arrangements to provide coverage if optician will be absent for any length of time. **Onsite is defined as providing optician services from 8:00am to 4:30pm with the understanding of one 30 minute break and two 15 minute breaks, not to be taken consecutively. 2.3 Contract personnel shall maintain a neat personal appearance and maintain a professional decorum. Contract personnel shall wear protective clothing as required. 2.4 Contract personnel shall wear visible identification badges while on Government property. 2.5 It is the responsibility of contract personnel to park in designated parking areas only. Parking information and parking decals and stickers will be available from the VA Police. The Government will not invalidate or make reimbursement for parking violations of the contract personnel. 2.6 Intoxication, debilitation resulting from drug use, insubordination, theft, patient abuse, dereliction or negligence in performing directed tasks and possession of weapons is prohibited and grounds for immediate removal from VA facility. Enclosed containers, of any nature, are subject to search. 2.7 Violations of VA regulations may result in a citation answerable in the U.S. Federal District Court, not a local district, state or municipal court. 3.0 LENSES-Contractor shall provide the following lenses: 3.1 Single vision lenses 3.1.1 Single vision lenses shall be all powers including spheres, plano-cylinders and sphero-cylinders. Clear framed lenses shall be provided for all VA patients. Oversized blanks shall be provided upon request. The lenses shall be available in glass, plastic, or polycarbonate. 3.2 Bifocal lenses 3.2.1 Bifocal lenses shall be all powers (in major lenses), including spheres, plano-cylinders, and sphero-cylinders. Add +0.50 to +400D. Clear framed lenses shall be provided to all VA patients. Oversized blanks shall be provided upon request. Lenses shall be available in glass with flattop, executive and round segments and polycarbonate with flattop segments. 3.3 Trifocal lenses 3.3.1 Trifocal lenses shall be all powers (in major lenses), including spheres, plano-cylinders and sphero-cylinders. Add +0.50 to +400D, 50% intermediate power. Oversized blanks shall be provided upon request. Lenses shall be available in glass with flattop, executive and round segments and polycarbonate with flattop segments. 3.4 Lens Availability/durability 3.4.1 Lenses shall be available in glass, plastic, polycarbonate or safety glass. Lenses shall be fabricated and provided in accordance with the most recent "American National Standards for Ophthalmic Lenses - Recommendation". 3.4.2 All ophthalmic lenses shall be in accordance with Food and Drug Administration regulations (21 CFR, Parts 3 and 4) for impact resistance unless otherwise specified in the order. 3.4.3 Glass and plastic ophthalmic lenses, single vision, and multi-focal shall be corrected curved lenses. 3.4.4 Glass ophthalmic lenses shall only be strengthened by any FDA approved process for impact resistance. 3.4.5 Safety lenses that adhere to the latest ANSI standards shall be available in glass, plastic, polycarbonate, singe vision, bifocal, trifocal and progressive in any power necessary. 3.4.6 Ophthalmic lenses shall be made in minus cylinder. 3.4.7 Scratch resistant coating shall be available for plastic lenses. 3.4.8 Tints or all types to include pgx and transitions as well as progressives shall be available. 3.4.10 Both polarized and polarized transitional lenses shall be made available in gray and amber. 4.0 FRAMES 4.1 Frame Quality and Type 4.1.1 All frames shall be of first quality new material and shall be delivered completely assembled and include the mounting of lenses. Frames shall be in accordance with the most recent ANSI Z 80.1 requirements for dress and safety ophthalmic wear. 4.1.2 Contractor shall make available a minimum combination of 12 different frame types for men and 12 different frame types for women. Frames styles shall come in varying temple lengths and bridge sizes for a more custom fit. These frames shall be of durable material in various styles, sizes and colors to accommodate the varying range of facial features and prescription requirements. All frames shall be approved by the facility COR. In the event an approved frame is no longer available the contractor shall submit replacement sample for approval by the facility COR. The replacement frame shall be at no additional cost. 4.1.3VA Beneficiaries retain the right to have lenses placed in existing frames. In this event the VA shall be liable only for the cost of the lenses. 5.0 CASES 5.1 Case types 5.1.1 Contractor shall provide one eyeglass case, at no charge, with each pair of glasses furnished. Cases shall not scratch glasses, be leather like, cushioned, and able to fit in shirt pocket. 6.0 RESERVED 7.0 PRESCRIPTIONS/ORDERS 7.1 Prescriptions 7.1.1 Contractor shall only provide glasses under this contract after receipt of valid prescription (Rx). An authorized representative of Prosthetics & Sensory Aid Service (P&SAS), within the facilities listed above, will use VAF 10-2914, Prescription and Authorization for Eyeglasses or ADP for 10-2421PC to place orders. Contractor shall accept orders placed electronically, via fax, by mail, or in another manner consistent with commercially-accepted business practices. 7.1.2 Contractor shall not provide any prescribing services. 7.2 Delivery Orders 7.2.1 Orders shall be placed on an as needed basis and will provide the Rx, quantity, frame, accessories, and all other relative information for the fabrication of eyeglasses. Contractor shall notify the ordering VA within twenty-four (24) working hours of receipt if the Rx is incomplete. 7.2.2 Each order shall contain the beneficiaries' name, last four of patients Social Security number, and home address, as well as the type of supplies or service required. 7.2.3 In the event a delivery order is placed verbally, a written copy of the verbal delivery order will be transmitted to the contractor within 48 hours of placing the order. 7.2.4 The method of payment is the Government purchase card. The contractor shall be able to participate and accept the Government Visa card. The contractor must have Level 2 Billing capability which consists of the contractor being able to provide the purchase order number in the vendor purchase order block. 7.2.5 All delivery orders placed against this contract are to be paid by the VA Medical Center placing the order. Proper invoices shall be sent to the address cited on the order. Delivery shall be made as specified in the order. 7.2.6 In addition to FAR 52.212-4, invoices shall contain contractor's name and address, invoice number, contract number, contracted item number, quantities, subtotals and total order amount. 7.2.7 All orders shall be confirmed by the Contractor within twenty-four (24) hours of receipt. If order is placed on a Friday or before a holiday, orders shall be confirmed the following business day. Order confirmation shall be provided to the ordering facility in writing via PKI encrypted email. Faxed confirmation shall be used as a backup only confirmation system, if in the event, PKI encrypted email is unavailable. 8.0 RESERVED 9.0 CORRECTIONS 9.1 Prescription errors 9.1.1 Errors made by the contractor in filling Rx's will be corrected within 10 calendar days after notification from either the VA or VA patient, whichever is soonest. These corrections will be made at no cost. 9.1.2 Prescribing errors made by the VA and detected by the Contractor shall be called to the attention of the prescribing VA within 24 hours of finding the error. Delivery time shall commence with the date a corrected Rx is received by the contractor. In the event replacement glasses are necessary, the VA will be responsible for cost and delivery of any replacement glasses required. Incorrect lenses/frames shall be returned once correct lenses/frames are delivered. 9.1.3 Lost eyeglasses due to errors made by the Contractor shall be replaced at the contractor's expense. 10.0 WARRANTY 10.1 Standard Warranty 10.1.1 A minimum 1 year warranty shall be given to all eyewear supplied under the contract at no extra charge to the VA. Warranty shall apply to manufacturing and material defects. Contractor opticians shall provide written warranty information to patients at the same time the eyewear is provided to the patient. 11.0 Delivery 11.1 Delivery requirements 11.1.1 All eyewear furnished under this contract shall be furnished within ten (10) calendar days after receipt of the order unless otherwise specified. If the deadline falls on a Federal holiday or weekend, the deadline extends to the next business day. 11.1.2 Contractor shall have the ability to ship overnight. Cost for overnight delivery service shall be the responsibility of the ordering VA. Each VA facility shall issue a separate order as required to cover the cost of overnight delivery. Regular delivery method shall be the choice of the contractor. Once a month, Contractor shall send proof of delivery to local CORs for each delivery made in the previous month. Contract shall provide proof of delivery to COR, upon request. 12.0 REMOVAL, RECALL, OR MODIFICATION 12.1 The contractor shall notify the ordering VA facility within three (3) calendar days of any notification of any removal, recall or modification of any supplies required under this contract.
 

Web Link

FBO.gov Permalink
(https://www.fbo.gov/spg/VA/VAPAHCS/VAPAHCS/VA26112I0624/listing.html)
 

Document(s)

Attachment
 

File Name: VA261-12-I-0624 VA261-12-I-0624- EYEGLASS OPTICIANS RFI.doc (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=311945&FileName=VA261-12-I-0624-001.doc)

Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=311945&FileName=VA261-12-I-0624-001.doc

 

Note: If links are broken, refer to Point of Contact above or contact the FBO Help Desk at 877-472-3779.
 

Record

SN02704814-W 20120325/120323235500-00ad1851a9884482287b65d900f441f6 (fbodaily.com)
 

Source

FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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