Loren Data's SAM Daily™

FBO DAILY ISSUE OF JANUARY 25, 2012 FBO #3714
DOCUMENT

70 -- Operations Support System (OSS) - Attachment

Notice Date

1/23/2012
 

Notice Type

Attachment
 

NAICS

511210 — Software Publishers
 

Contracting Office

Department of Veterans Affairs;Office of Acquisition Operations;Technology Acquisition Center - Austin;1701 Directors Blvd, Suite 600;Austin TX 78744
 

ZIP Code

78744
 

Solicitation Number

VA118A12Q0041
 

Response Due

1/25/2012
 

Archive Date

1/25/2012
 

Point of Contact

Lino Vera
 

E-Mail Address

1-4415<br
 

Small Business Set-Aside

N/A
 

Description

This is not a Notice of Solicitation. The Department of Veterans Affairs (VA) currently uses a customized operating platform called the Network Inventory Optimization Solution (NiOS), provided by Turning Point Global Solutions. The NiOS solution is a customized operating platform to support circuit and service orders, inventory, billing functions for those services provided through the Networx Contract and FTS2001 as well as Networx billing review, problem resolution, and business process improvement. The NiOS platform includes support to the Designated Agency Representative (DAR) staff in the development and processing of orders for circuits and related services. Over the last three years VA has expended $4,756,040.62 in license fees, customizations, and support. The specific customizations include: -Implementation of ability to place an order for MULTIPLE ANI (telephone number) ranges -AHC (Agency Hierarchy Code) Creation/Management Module -Extensive reporting capabilities to include filtering on ALL reportable data objects -Direct E-bonding interface with AT&T -RFQ (Request For Quote) ordering process -Ability to edit pricing on an existing order -Customized service order workflow, to include field-level roles and Queue Manager roles Currently VA is seeking information regarding solutions that provide similar capability. The software is critical to VA and any product purchased must meet the minimum salient characteristics listed below: "The system shall have the capability to provide unique reports in the Service Request, Preorder, Order, Inventory, Billing and Administrative modules. The unique reports required are: Ordering reports, Billing Reports, Inventory Reports, Notification Reports, System Logging Reports (User Access). "The system shall allow users to generate ad hoc reports, giving users the ability to select the unique fields needed for each report. "The system shall have the capability to load monthly Networx Verizon, AT&T, and Century Link invoices for the purposes of generating an error report using unique billing algorithms designated by the agency. The system will use the algorithms to generate the error report on a monthly basis. "The system shall allow designated users (billing analysts) to submit disputes through the system. "The system shall allow designated users to make corrections to inventory and ordering items in the system in order to reconcile the Vendor's billing and inventory with what the Agency ordered. "The system shall allow discretionary controls for users such as contractors who will create orders and disputes on behalf of government personnel, but be restricted from submitting the orders. "The system shall provide an activity queue (work queue) for designated agency representatives to review contractor or field user activities such as price quotes, orders, and disputes. The system shall allow the designated agency representatives to approve activities within their queue and submit orders and disputes created by other users to Networx vendors. "The system shall allow a user to input price quotes and service orders for all services provided by each telecommunications vendor under the Networx Contract. "The system shall have the ability to change pricing for each vendor per the Networx contract. In addition, the system must allow for the input of Individual Case Based (ICB) pricing at the price quote level and have the ability to generate annual ICB price changes at the Networx Contract Line Item Number (CLIN) level. "The system shall have the ability to provide a consolidated inventory based on the Networx Unique Billing Identifier (UBI) or a consolidated inventory for each of the Networx vendors. The system shall have functionality to allow a designated user to make corrections in order to reconcile services that were ordered against services billed. "The system shall have a user administration module that gives a designated agency user the capability to assign unique roles for sub-users. The unique role assignments must include discretionary access functionality at the Account Billing (AB) Code and each of the 28 quadrants of VA hierarchy code. For example, the ability to restrict a user in a Region, Veterans Integrated Service Network (VISN) or sub office from seeing any information outside of their Region, VISN, or sub office. Discretionary access capability must include subsets of system modules such as: the ability for a user to only access price quote generation, the ability for a user to only access price quote approval, the ability for a user to only access billing information, inventory information, ordering information, notification information and so on. This system shall also have the capability for discretionary hierarchy code access at the module level. "The system shall have the functionality to provide discretionary access controls for multiple contracts. For example, users ordering services under the Networx Universal contract will not have access or visibility to any of the data users ordering services under local wireless contracts have. "The system shall allow a designated agency user (administrator) to add and remove unique menus and alphanumeric selections to the menus in each of the system's modules. For example, the agency system administrator shall have the ability to add sub features of specific telecommunications services to Additional Data Object (ADO) fields and other fields in the price quote module, the inventory module, the service ordering module and so on. "The system software shall reside on current VA equipment located in Falling Waters and Washington DC, therefore the software shall functional and operate on the following equipment: ManufacturerPart NumberItem Description NETGEARS4-GSM7224NA24 Port Layer 2 Managed Gigabit Switch CISCOS4-CISCO28012801 Router/AC PWR 2FE 4 Slot (2HWIC) 2 AIM IP Base 64F/128D BELKINS4-FIDC108CTitan LCD Rack Console 17 IN Display 1X8 KVM 1U TAA HEWLETT PACKARD (HP)OPENZ-432804-B21HP 1 GB UB PC2-5300 1X1GB Kit HEWLETT PACKARDOPENZ-412648-B21NC360T PCIE DP GIG Adapter HEWLETT PACKARDOPENZ-433618-B21DVD/CDRW Combo Option Kit for DL320S HEWLETT PACKARDS4-459960-005HP S-Buy Proliant DL360G5 Rackmount, 2 X Quad-Core XEON E5420 HEWLETT PACKARDS4-469378-001HP Proliant DL120R05 Rackmount, Quad-Core INTEL XEON Processor HEWLETT PACKARDS4-45432-B21450 GB SAS 15K RPM 3.5 IN Dual Port HDD HEWLETT PACKARDS4-487797-001HP Proliant DL30S Rackmount, Dual-Core Intel XEON Processor HEWLETT PACKARDS4-460355-B21250 GB 5400 RPM SATA 2.5 EXT 1 YR WARR HDD BUSINESS OBJECTSS4-2204300Crystal Reports 2008 Full Product ORACLES4-L46747ORACLE Database STD Edition - LIC - Named User plus SMB-DO. APCS4-AP7901Switched PDU 100/120V 20A 1 U RM 8X5-20 "The system shall allow for Electronic Ordering that provides the ability to convert all voice/data and other vehicle telecommunications Service Requests into service orders that DARS can submit to their suppliers through a variety of electronic ordering mechanisms and ebonding (for those carriers supporting electronic ordering), as well as support electronic processing of Firm Order Commitment (FOC), Service Order Completion (SOC), and Service Order Completion Notification (SOCN) notices generated by Networx carriers (for those Networx awardees supporting electronic processing of these notices). "The system shall NOT experience any downtime during installation or when transferring information. "The system shall accept electronic invoices from vendors into the software system. "The system shall have the ability to input up to 400 Automatic Number Identification (ANI) from Century Link at a time without doing multiple service orders request. "The system shall operate 24 per day, seven days per week. "Notifications shall be uploaded into the system via Extensible Markup Language (XML). "The system shall have the capability of having a Queue Manager for assigning new services orders request. "The system shall have the ability to have an Electronic Request for Quotes and the ability to convert service orders request in service orders. "The system shall be able to submit and create Agency Hierarchy Codes (AHC) via electronic interface. There are over 3000 hierarchy codes housed in the current system. Any future system must be able to accommodate and manage thousands of AHCs including creation, disablement, and modification, and communicate those changes electronically to 3 or more different vendors. "The system shall have the ability to provision all types of telecommunication requests into the application software without any modifications or downtime. "The system shall be able to accommodate vendor specific information, such as AT&T's Master Customer Number/Group Revenue Code (MCN/GRC) codes associated with each VA AHC. "The system shall be able to support multiple contracts such as wireless, local services, and be able to compare inventory to billing invoices. "The system shall be delivered within 10 days after award. "The software shall be compatible such that the software can be installed with no downtime. Based on annual telecommunication expenditures of $50 Million and a five year agreement, license renewals will cost VA approximately $8 Million over the next 10 years, until the system is replaced and no longer in use. Presently, the Turning Point product license is the only known economical solution to meet the needs of VA. VA is seeking interested parties that have a comparable solution and can meet the salient characteristics identified above. Interested parties are requested to submit corporate information, availability of contract vehicles, a capability statement demonstrating a product that can meet the specific requirements identified above, commercially available price information regarding the solution including any customization costs, via email to lino.vera@va.gov no later than 3:00pm Central Time January 25, 2012. OFFERORS ARE ADVISED THAT THIS REQUIREMENT MAY BE DELAYED, CANCELED, OR REVISED AT ANY TIME.
 

Web Link

FBO.gov Permalink
(https://www.fbo.gov/notices/8abdada2628cca773fea9596c9d6d4a8)
 

Document(s)

Attachment
 

File Name: VA118A-12-Q-0041 VA118A-12-Q-0041.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=290025&FileName=VA118A-12-Q-0041-000.docx)

Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=290025&FileName=VA118A-12-Q-0041-000.docx

 

Note: If links are broken, refer to Point of Contact above or contact the FBO Help Desk at 877-472-3779.
 

Record

SN02659411-W 20120125/120123234535-8abdada2628cca773fea9596c9d6d4a8 (fbodaily.com)
 

Source

FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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