Loren Data's SAM Daily™

FBO DAILY ISSUE OF DECEMBER 25, 2011 FBO #3683
MODIFICATION

70 -- Digital Asset Management System

Notice Date

12/23/2011
 

Notice Type

Modification/Amendment
 

NAICS

511210 — Software Publishers
 

Contracting Office

Other Defense Agencies, U.S. Special Operations Command, USASOC, ATTN:E-2929, Fort Bragg, North Carolina, 28310
 

ZIP Code

28310
 

Solicitation Number

H92239-12-T-0003
 

Point of Contact

C Scott Phelps, Phone: 9104326145
 

E-Mail Address

conway-phelps@soc.mil
(conway-phelps@soc.mil)
 

Small Business Set-Aside

Total Small Business
 

Description

The following are the Government's responses to questions received. 1. General: Will USASOC grant a seven day extension to the current proposal due date (to 11 January, 2012), or a 7-day extension from the date of issue of answers to questions, whichever is later? Government Response : An extension is not anticipated at this time. However, the Government reserves the right to extend the requirement prior to solicitation close. 2. General: Is a pdf format for the electronic delivery of quote acceptable? Government Response : Yes 3. General: The solicitation states "The Government desires delivery not more than 60 days after receipt of order." Is it the Governments desire to have the all 12 deliverables completed within 60 days of kickoff meeting? Are the 60 days calendar days or work days? Government Response : 60 calendar days after the kickoff meeting. This software solution should be considered a COTS item with minimal R&D or vendor development. 4. General: The solicitation states "Additionally, vendors must be able to provide/perform an interactive demo of their proposed software solution." When is demo to be performed? Government Response : Upon proposal submission, vendors will provide recommended dates for the Government to consider. Anticipated demo dates would begin after solicitation close, 04 JAN 12 as part of the Government's evaluation. 5. General: What level security clearance is required on this effort? Government Response : None. Personnel shall be escorted during training & installation. However, background checks will be done on all contractor personnel entering the Government facilities. 6. OS: What Operating System will be used for the Digital Asset Management system? Government Response : Windows Server 2008 R2 7. Servers: How may servers will be deployed? Will a back-up or failover server be required? Are the servers' clusters or standalone? Is the USASOC running 64 bit servers? Government Response : Two servers from HP, G-2 and a G-6. G-6 will serve as primary and the G-2 will serve as secondary for fail safe. Both 64 bit servers are on the same network and domain. 8. Database: What database will the Government provide for storage of data as well as storage of any Meta data that is required? Is it incumbent of the offerer to include the database for storage and for Meta data storage? Government Response : Database should be open like mysql, and metadata is to be written to the actual file, such XMP or IPTC. 9. Storage Size: What is the initial size (in GB) for the data that will be stored? What is the annual growth of the size of the database for years 1, 2, and 3? Government Response : Currently around 4 TB, but will grow at an exponential rate upon having a DAMS ready to ingest new assets. 10. Section 5 Deliverables, B2: a. Does the DAMS need to perform fuzzy text-type searching (which overcomes OCR errors and typos) and/or concept searching (which expands search terms using a Thesaurus), or is Boolean-type searching sufficient? Government Response : As stated in the SOO, the DAM will use metadata/keywords, applied by History Office personnel, to perform searches. b. Will the Government please confirm that keyword searching must work across the full text of the file, and not just the metadata? Government Response : Just metadata 11. Section 5 Deliverables, B.9: a. Will the Government please specify the multimedia formats that must be played? Government Response : m4a, mp3, mpa,.wav, wma, avi, flv, mov, mp4, mpg, swf, wmv. b. Which multimedia viewers will be part of the standard software configuration on each workstation? Government Response : Irrelevant as this deliverable stipulates that the above formats are playable within the DAM without the viewers being installed on the users' workstation. 12. Section 5 Deliverables, B.10: a. Will the Government please define the word "support"; i.e., does this simply mean view the file and maintain associated metadata records? Government Response : Support means the DAM should be able to play an audio/video file, open and display individual pages of documents/presentations/PDFs, and render image formats (i.e. Photoshop, InDesign, Illustrator, TIF, JPG, PNG). b. Can the DAMS use a Java applet as a viewer? Government Response : No, as this would require the user's browser to have the Java plug-in, which we can't guarantee. c. Does the standard software configuration for workstations include plug-in viewers for each of the file formats listed? Government Response : No. 13. Section 5 Deliverables, B.11: a. Will the Government please clarify the functionality required when the DAMS is "integrated" with the Adobe Creative Suite? Government Response : Dam will be able to render full resolution.psd,.ia, and.indd files. User must also be able to open files in native software directly from DAM (assuming said software is installed on user's machine). All pages in a multipage InDesign file must be fully displayed and able to be exported as a PDF. DAM assets can be dragged directly into a.indd,.psd,.ia which also automatically adds this usage to its metadata. b. It appears from the answers to questions during the RFI that when a user attempts to open a file, the DAMS must simply utilize the correct Adobe Creative Suite application to open the file in its native format. Is this interpretation correct? For example, if the DAMS returns an InDesign file (indd extension), and the users clicks to open the InDesign file, then the DAMS launches InDesign. Government Response : This is correct though, as described above, USASOC requires a tighter integration than simply opening the file in its native software. 14. Section 5 Deliverables, B.12: Will the Government please clarify how DAMS is to work in order to satisfy this requirement? We see two possibilities, as follows: 1) When an image is taken from the DAMS and put into a file being created in InDesign or MS Office Suite, a label based on metadata will be automatically created in the new document in InDesign or MS Office Suite; or 2) When an image is taken from the DAMS and put into a file being created in InDesign or MS Office Suite, the final destination of the image will be recorded in the metadata record for that image back in the DAMS. Government Response : Answered previously. 15. Section 3 a. Coordinate, plan, and execute installation Question - Does the Govt. expect that the contractor will conduct a requirements verification survey, configure the software to work in the USASOC environment, provide the hardware, software, install the system, conduct user training, user acceptance testing, and initial systems operation or to only provide the DAMS software to the govt. and the govt. staff will execute the installation? If the prior scenario is required, can the govt. provide detailed configurations of the existing environment, storage requirements, transaction volumes, and approximate number of Digital Assets currently in the archive so that we can accurately formulate a proposal that does not provide less than the Government is expecting, but has not defined in the current SOW. Government Response : Vendor shall conduct a requirements verification survey, configure the software to work in the USASOC environment, software, install the system, conduct user training, user acceptance testing, and initial systems operation. 16. Sections 3 b. Develop database transition/ingestion plans Question - Does the govt. expect the contractor to analyze the existing repository, develop a transition plan, and transfer all legacy data into the new DAMS system or merely provide the govt. a well-designed transition plan that the govt. will perform? If the prior is required, can the govt. provide existing metadata and target metadata requirements so that we can formulate a proposal that ensures data and software interoperability for the Government. Government Response : The Government expects the vendor to analyze the sixteen (16) existing databases, collaborate with Government personnel on a formulating a collation/ingestion plan, and then implement it. 17. Section 5.a. The contractor will provide licenses for 20 users, technical support for 3 years, and annual upgrades for 3 years. Question - Annual upgrades - Is this question intended to mean implemented and installed or just made available? Government Response : Made available 18. Section 5.a. Implied Task - Post Implementation Question - As the govt. desires changes to the original application does it expect those changes to be accommodated within this SOW or will a separate task be created? Government Response : If the application is custom, desired changes will be transmitted to the vendor and implemented on an annual basis- as described by "annual upgrades for 3 years". 19. Section 5.a. Post Implementation Technical Support Question - Is the contractor expected to provide post implementation technical support? Is that support expected to be on-site? What are the response time requirements for either on-site or remote service? Can the govt. define exactly what it expects the contractor to provide as support post implementation? Government Response : Yes, as described by "The contractor will provide....technical support for 3 years... (5.A.). Should an issue arise, resolution will be sought telephonically. Should this fail, an on-site visit will be required as the server not connected to the Internet. 20. Section 5.b. The contractor shall provide a digital asset management software package with the following features: 3) Selective access to assets based on permissions set by administrator. Question - Is the contractor responsible for setting up and implementing the Access Control List or just provide a system capable of providing an ACL? Government Response : Provide a system capable of providing an ACL. 21. Section: Applied metadata is permanently attached to asset, not linked in an external/additional database or document. Question - Does the govt. have a specific implementation they have in mind for embedding the metadata into their images or will they accept whatever format and methodology the contractor designs? If the govt. has a standard can they provide that information? Government Response : The only standard is that it be non-proprietary and that any metadata applied to the asset is retrievable outside a DAM. The DAM must also have a flexible method of developing different schema for the various functional section of the History Office. 22. Section: Scalable to accommodate the millions of assets we plan to catalog in the near future. Question - Can the govt. be more specific than "millions." Are we talking 10 million or 100 million or more? This speaks to accurate scoping of the task so that the Government does not buy too much or too little capability. Government Response : 15 million 23. Section: Asset ingestion must automatically trigger a custom work-flow process that is identified in advance. Question - Can the govt. provide the workflow desired? A simple flow diagram will suffice. Government Response : No, because the work-flow varies per the type of asset ingested and is constantly adapted to load and individual 24. Section 12. Images used in publications are automatically identified and labeled. Question - Can the govt. provide the label/identified it desires automatically appended to each digital asset? Government Response : This ties into the adobe software integration- as assets are dragged from the DAM and into InDesign, the essence metadata should automatically be marked as having been used in the publication. When the publication's.indd file is pulled up in the DAM, all nested imagery is linked to the essence asset and vice-versa. 25. Question. What "compatibility issues" are anticipated with the History Office Server? Government Response : The Government has no way of knowing a vendor's SW issues. However, vendors have base-line knowledge of the issues with their SW against different types of servers. 26. Question: Is onsite technical support required after implementation for 3 years or is remote assistance an option? Government Response : Remote assistance is allowable (see Government response 17). 27. Q: For on-site training, how many users for user-level training and advance training? Government Response : SOR section 5.a states licenses for 20 users. The Government anticipates Advance training for five (5) personnel. 28. Q: Will USASOC provide an on-site training facility and equipment? Government Response : The vendor will install at the Government's facility, but the contractor must provide all items to install their software. Ancillary ADP can be made available. 29. Q: Is training documentation be required? Government Response : The Government does not require training documentation beyond a list of all the users trained and given license to use the software. 30. Q: Will content level security be required on the assets? Government Response : For solicitation purposes, the assets will be Unclassified/FOUO.
 

Web Link

FBO.gov Permalink
(https://www.fbo.gov/spg/ODA/USSOCOM/FortBraggNC/H92239-12-T-0003/listing.html)
 

Place of Performance

Address: USASOC Historian Office, Bldg E-1930 Desert Storm Drive, Fort Bragg, North Carolina, 28310, United States

Zip Code: 28310
 

Record

SN02645119-W 20111225/111223233710-1edfbf9699695627fb93282febe8913b (fbodaily.com)
 

Source

FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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