SOLICITATION NOTICE
R -- Community Support Center Coordinator, Kleine Brogel - Belgium
- Notice Date
- 11/22/2011
- Notice Type
- Combined Synopsis/Solicitation
- NAICS
- 561110
— Office Administrative Services
- Contracting Office
- Department of the Air Force, United States Air Force Europe, 52 CONS - Spangdahlem, Spangdahlem AB, Unit 3910 Bldg 128, Spangdahlem AB, Germany, 09126-3910, United States
- ZIP Code
- 09126-3910
- Solicitation Number
- F3W7T21266A001
- Point of Contact
- Iris E Esslinger, Phone: (49) 6565 61 9543, Claudia R Mans, Phone: (49) 6565 61 9232
- E-Mail Address
-
iris.esslinger@spangdahlem.af.mil, claudia.mans.de@spangdahlem.af.mil
(iris.esslinger@spangdahlem.af.mil, claudia.mans.de@spangdahlem.af.mil)
- Small Business Set-Aside
- N/A
- Description
- THIS IS A COMBINED SYNOPSIS/SOLICITATION FOR COMMERCIAL ITEMS PREPARED IN ACCORDANCE WITH THE FORMAT IN FAR SUBPART 12.6 AS SUPPLEMENTED WITH ADDITIONAL INFORMATION INCLUDED IN THIS NOTICE. THIS ANNOUNCEMENT CONSTITUTES THE ONLY SOLICITATION. PROPOSALS ARE BEING REQUESTED AND A WRITTEN SOLICITATION WILL NOT BE ISSUED. This solicitation is issued as a Request for Quotation (RFQ). ***************************************************************************** Purchase Request Number: F3W7T21266A001- Request for Quotation - This document incorporates provisions and clauses in effect through the Federal Acquisition Circular 2005-53. ***************************************************************************** Item No Supplies / Services Quantity Unit Amount Total Price CLIN 0001: Community Support Center Coordinator 1,300 HRS ________ ________ Kleine Brogel Air Base, Belgium *** Non-personal Services: The contractor shall provide all labor, tools, parts, materials, equipment, transportation, licenses, required to operate the Community support center at Kleine Brogel Air Base, Belgium in accordance with the attached Statement of Work. *** Non-personal service contracts are not appointments in competitive services and the contractor does not have the status of an independent contractor. An employee relationship does not exist. *** Basic Year: Performance Period: 1 January 2012 through 31 December 2012 *** Monday through Friday, 08:00 hrs until 13:00 hrs, in accordance with attached Statement of Work. CLIN 1001: Community Support Center Coordinator 1,300 HRS ________ ________ Kleine Brogel Air Base, Belgium *** Non-personal Services: The contractor shall provide all labor, tools, parts, materials, equipment, transportation, licenses, required to operate the Community support center at Kleine Brogel Air Base, Belgium, in accordance with the attached Statement of Work. *** Non-personal service contracts are not appointments in competitive services and the contractor does not have the status of an independent contractor. An employee relationship does not exist. *** 1st Option Period Performance Period: 1 January 2013 through 31 December 2013 *** Monday through Friday, 08:00 hrs until 13:00 hrs, in accordance with attached Statement of Work. QUALIFICATION REQUIREMENTS AND EVALUATION CRITERIA: Ideally, contractor shall have a minimum of two years experience in customer service. Contractor shall display comprehensive knowledge of the military lifestyle and structure. Contractor shall have basic administrative skills (word processing, establishing and effectively working budgets, completing and processing forms, and compiling statistical reports). Contractor shall read, speak, write, and understand English sufficiently to clearly communicate with and instruct clients, colleagues, and supervisors. PLEASE SUBMIT YOUR APPLICATION AND YOUR BID NLT 7 December 2011 TO 52ND CONTRACTING SQUADRON, VIA FAX - ATTN: Iris Esslinger at 011-49-6565-61-9106 OR E-MAIL iris.esslinger.de@spangdahlem.af.mil. If you have any questions/concerns, please contact Iris Esslinger at 011-49-6565-61-9543. ****************************************************************************** Place of Performance: Community Support Center, located in Building 250, Kleine Brogel Air Base, Belgium ****************************************************************************** STATEMENT OF WORK COMMUNITY SUPPORT CENTER COORDINATOR KLEINE BROGEL, BELGIUM 21 NOVEMBER 2011 I. GENERAL Scope of Work: Contractor shall operate the Kleine Brogel local community support center (CSC), Bldg 250, also known as the Family Support Center (FSC). The purpose of the CSC is to reduce some of the stress associated with permanent change of station and temporary duty assignments by providing information, programs, and activities for single military members, married military members and their families. a. The contractor will provide those services at the community center or at other designated locations. For example, outreach may be accomplished at base picnics, community center, dining facility or other official functions. Services will be performed in support of the military community cultural adaptation efforts for all valid ID cardholders. Services will be provided during the period of 1 Jan 2012 to 31 Dec 2012, with one option period to renew for one (1) year for the performance period 1 Jan 2013 to 31 Dec 2013. b. Evaluation Criteria: Ideally, contractor shall have a minimum of two years of experience in customer service. Contractor shall display comprehensive knowledge of the military lifestyle and structure. Contractor shall have basic administrative skills (word processing, establishing and effectively working budgets, completing and processing forms, and compiling statistical reports). Contractor shall read, speak, write, and understand English sufficiently to clearly communicate with and instruct clients, colleagues, and supervisors. c. Schedule of Work: Contractor shall ensure that the Community Support Center will be open during the hours of 0800-1300 Monday through Friday, except for American holidays and family days. II. SPECIFIC TASKS Contractor shall follow the established procedures in AFI 36-3009 (Family Support Center Program), AFI 3011 (Air Force Relocation Assistance Program RAP) Family Services Policies and Non-appropriated Fund (NAF) guidelines. a. Contractor shall submit monthly statistics to the Spangdahem Family Support Center with the total number of contacts (to include number of clients served, number of phone calls made, and number of pieces of mail handled). The contractor will also track and report the number of volunteers and volunteer hours to the Spangdahlem Family Support Center Relocation Manager no later than the third work day of the following month. The report will be submitted on the monthly report supplied to the contractor. b. The Contractor will provide Cultural Adaptation outings and/or social events once a quarter. All proposals will be submitted to the Relocation Manager three months prior to the event. The proposal should include the type of event, place, date and cost for approval from the Relocation Manager. After each event the contractor shall submit customer and event evaluation report. Activities should be publicized by sending out emails to Family Members, Active Duty Members and First Sergeants. Flyers should be posted at the shoppette, Post Office, CAC and dining facility. The purpose of the outings is to assist newcomers and other community residents to culturally adapt to the local duty station environment through exposure to language, shopping, public transportation systems, and other experiences arranged by the Contractor. c. Contractor will ensure that the work area is maintained in a clean and safe manner to include vacuuming the floors and emptying the trash twice a week. d. Contractor will ensure that maps, booklets and flyers about the local area are available. Contractor will make contact with every newcomer and family member during the first week of arrival. Contractor will contact local tourist and city centers to gather literature and information. Literature will cover aspects of daily life, travel, and cultural adaptation. e. The Spangdahlem Relocation Manager will train contractor of SITES (Standard Information Topic Exchange System). Contractor will there after, update the GSU information on SITES on a monthly basis. Contractor will be required to travel to the Main Operating Base semi-annually for training related to job duties, which will be at the government expense. f. Contractor will market and publicize programs by creating a calendar on the computer. The calendar should be published and disseminated to customers, installation office and posted NLT the 1st of every month. g. Computer Network access: Contractor will have a computer network access and a unit E-Mail Account. A National Agency Check and Computer Security Clearance will be initiated immediately upon hire. Ability to attain proper security clearance is necessary to the job performance and not optional. h. Contractor is expected to coordinate key turnover and brief users on cleaning responsibilities, if the facility is used after-hours, on weekends, or holidays. III. PHYSICAL SECURITY a. The contractor shall not remove any government property from the premises, unless authorized by the contracting officer. b. Contractor shall report any occurrence of misplaced or lost keys to the Spangdahlem Family Support Center Superintendent. IAW contract clause 52.245-2(9) contractor assumes the risk of, and shall be responsible for any loss or destruction of, or damage to, government property upon its delivery to the contractor. Contractor is not responsible for reasonable wear and tear. IV. OTHER a. All work shall be accomplished in a professional manner. Work that does not conform to the specification contained herein will be justification for rejection. Correction of any deficiency shall be at no cost to the Government. b. The inspection of this contract will be handled via customer complaint. ****************************************************************************** The following clauses and provisions apply to this solicitation (available from http://farsite.hill.af.mil) 52.212-1 - INSTRUCTIONS TO OFFERORS - COMMERCIAL ITEMS (JUN 2008) 52.212-2 - EVALUATION - COMMERCIAL ITEMS (JAN 1999) (a) The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The following factors shall be used to evaluate offers (listed in relative order of importance): 1. Technical capability of the item to meet the Government's requirement; 2. Price. (b) A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer's specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award. (End of clause) 52.212-4 - CONTRACT TERMS AND CONDITIONS - COMMERCIAL ITEMS (MAR 2009) 52.212-5 - CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR EXECUTIVE ORDERS - COMMERCIAL ITEMS (FEB 2010) (DEVIATION) 252.212-7001 - CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR EXECUTIVE ORDERS APPLICABLE TO DEFENSE ACQUISITIONS OF COMMERCIAL ITEMS (NOV 2009) 252.232-7008 - ASSIGNMENT OF CLAIMS (OVERSEAS) (JUN 1997) 252.232-7003 - ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (MAR 2008) 252.229-7001 - TAX RELIEF (JUNE 1997) - ALTERNATE I (JUN 1997) 252.222-7002 - COMPLIANCE WITH LOCAL LABOR LAWS (OVERSEAS) (JUN 1997) 52.225-14 - INCONSISTENCY BETWEEN ENGLISH VERSION AND (FEB 2000) TRANSLATION OF CONTRACT 252.225-7041 - CORRESPONDENCE IN ENGLISH (JUN 1997) 252.225-7042 - AUTHORIZATION TO PERFORM (APR 2003) 252.233-7001 - CHOICE OF LAW (OVERSEAS) (JUN 1997) 52.217-8 - OPTION TO EXTEND SERVICES (NOV 1999) The Government may require continued performance of any services within the limits and at the rates specified in the contract. These rates may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary of Labor. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed 6 months. The Contracting Officer may exercise the option by written notice to the Contractor within 30 days before the contract expires. (End of Clause) 52.217-9 - OPTION TO EXTEND THE TERMS OF THE CONTRACT (MAR 2000) (a) The Government may extend the term of this contract by written notice to the Contractor within 30 days prior to contract expiration; provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least 60 days before the contract expires. The preliminary notice does not commit the Government to an extension. (b) If the Government exercises this option, the extended contract shall be considered to include this option clause. (c) The total duration of this contract, including the exercise of any options under this clause, shall not exceed 24 months. (End of Clause) 52.232-19 - AVAILABILITY OF FUNDS FOR THE NEXT FISCAL YEAR (APR 1984) Funds are not presently available for performance under this contract beyond 31 December 2012. The Government's obligation for performance of this contract beyond that date is contingent upon the availability of appropriated funds from which payment for contract purposes can be made. No legal liability on the part of the Government for any payment may arise for performance under this contract beyond 31 December 2012, until funds are made available to the Contracting Officer for performance and until the Contractor receives notice of availability, to be confirmed in writing by the Contracting Officer. (End of Clause) 5352.201-9101 - OMBUDSMAN (APR 2010) (a) An ombudsman has been appointed to hear and facilitate the resolution of concerns from offerors, potential offerors, and others for this acquisition. When requested, the ombudsman will maintain strict confidentiality as to the source of the concern. The existence of the ombudsman does not affect the authority of the program manager, contracting officer, or source selection official. Further, the ombudsman does not participate in the evaluation of proposals, the source selection process, or the adjudication of protests or formal contract disputes. The ombudsman may refer the party to another official who can resolve the concern. (b) Before consulting with an ombudsman, interested parties must first address their concerns, issues, disagreements, and/or recommendations to the contracting officer for resolution. Consulting an ombudsman does not alter or postpone the timelines for any other processes (e.g., agency level bid protests, GAO bid protests, requests for debriefings, employee-employer actions, contests of OMB Circular A-76 competition performance decisions). (c) If resolution cannot be made by the contracting officer, concerned parties may contact the Center/MAJCOM or AFISRA ombudsmen, [Insert names, addresses, telephone numbers, facsimile numbers, and e-mail addresses]. Concerns, issues, disagreements, and recommendations that cannot be resolved at the MAJCOM/DRU or ARISRA level, may be brought by the concerned party for further consideration to the Air Force ombudsman, Associate Deputy Assistant Secretary (ADAS) (Contracting), SAF/AQC, 1060 Air Force Pentagon, Washington DC 20330-1060, phone number (703) 588-7004, facsimile number (703) 588-1067. (d) The ombudsman has no authority to render a decision that binds the agency. (e) Do not contact the ombudsman to request copies of the solicitation, verify offer due date, or clarify technical requirements. Such inquiries shall be directed to the Cont
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/USAF/USAFE/52DCS/F3W7T21266A001/listing.html)
- Place of Performance
- Address: 701 MUNSS/ Community Support Center, Kleine Brogel Air Base, Belgium, APO 09719, Kleine Brogel, Non-U.S., 09719, Belgium
- Record
- SN02628222-W 20111124/111122235502-34ef4e034f59c3387b9d861afbaa3dac (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
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