DOCUMENT
S -- Vets Janitorial Services - Attachment
- Notice Date
- 11/15/2011
- Notice Type
- Attachment
- NAICS
- 561720
— Janitorial Services
- Contracting Office
- Department of Veterans Affairs;Network Contracting Office - 8;Tres Rios Bldg;27 Gonzalez Giusti Ave, Suite 600;Guaynabo PR 00968
- ZIP Code
- 00968
- Solicitation Number
- VA24812Q0252
- Response Due
- 11/17/2011
- Archive Date
- 11/20/2011
- Point of Contact
- HECTOR.LOPEZ-BURGOS@VA.GOV
- E-Mail Address
-
Purchasing Agent
(Hector.Lopez-Burgos@va.gov)
- Small Business Set-Aside
- N/A
- Description
- STATEMENT OF WORK 1.2.1. To provide all necessary labor, equipment and supplies to provide Maintenance Services at the San Juan Vet Center, in accordance with the terms and with the following requirements: 1.2.2. Prospective offerors must perform site visits to the work site at the San Juan, Puerto Rico, VA VET Center and acquaint themselves with the conditions as they actually exist and verify quantity of all components included in this proposal. Failure to do so will not relieve the contractor from performing in accordance with the contract requirements. 2.2.3 GENERAL SCOPE OF WORK: The contractor shall furnish all necessary labor, equipment and to provide Maintenance Services at the San Juan Vet Center, located at Condominio Medical Center Plaza Suites LC-8, 9, 11, 14 Urb. La Riviera, Rio Piedras, P.R. 00921 2.2.4 WORK DESCRIPTION & SERVICE SCHEDULE Contractor shall provide Janitorial Services 2 hours three times per week in accordance with the highest standards in the field. Work shall be provided without disturbing VA personnel and /or clients visiting this office. Working hrs will be from 10:00AM through 4:00 PM Monday through Friday. All products used to perform the work at this location shall be free hazardous elements and certified by the local and federal laws. 3.LOCATIONS: Condominio Medical Center Plaza Suites LC-8, 9, 11, 14 Urb. La Rivera Rio Piedras, Puerto Rico 00612 4.BUILDING AREAS: 4.1 The Government occupied space consists of approximately 3000 net usable square feet. 4.2 The Government will not be responsible for any error or variation in the square footage listed above. Contractor is responsible to verify square footage by means of a proper site and shall be responsible with the intent of the areas covered in this contract. 5.BUILDING OFFICE HOURS: 5.1 Regular office working hours will be Monday through Friday from 7:00 AM to 4:30 PM. 5.2 Some cleaning work requirements shall be performed after normal business hours. Due to the nature of the office clientele, the contractor will be required to provide coverage service during the day. 5.3 Federal Holidays: In accordance with 5 U.S.C. 6103, Executive Order 11582 and Public Law 94-97 the following national holidays are observed and for the purpose of this contract is defined as "Legal Federal, official holidays" as follows: 5.4 The ten holidays observed by VA are: New Year s DayJanuary 1 Martin Luther King DayThird Monday in January Presidents DayThird Monday in February Good Friday(Refer to local holidays calendar). Memorial DayLast Monday in May Independence DayJuly 4 Labor DayFirst Monday in September Columbus DaySecond Monday in October Veterans DayNovember 11 Thanksgiving DayFourth Thursday in November Christmas DayDecember 25 5.6 Or any other day specifically declared by the President of the United States to be a national holiday. 5.7 Determining the Holiday: For purpose of pay and leave, the day to be treated as a holiday is determined as follows: 5.8 When one of the above designated Legal holidays falls on a Sunday, the following Monday will be observed as a Legal holiday. When a Legal holiday falls on a Saturday, the proceeding Friday is observed as a holiday by US Government agencies. 6.SUPERVISION: 6.1The Contractor shall arrange for satisfactory supervision of the contract work. The Contractor shall be available at all times, when the contract work is in progress, to receive notices, reports or requests from the Contracting Officer and/or COTR. The Contractor shall provide in writing to the Contracting Officer the name, telephone number and address of the point of contact at least five working days prior to commencing work to the Contracting Officer and COTR. 6.2The term point of contact means a person designated in writing whom has authority to act for the Contractor on a day-to-day basis at the worksite. 7. COMPETENCY REQUIREMENTS: 7.1The contractor shall comply with Joint Commission Accreditation of Health Care Organizations (JCAHO) requirements. To comply with JCAHO requirement the contractor shall provide written confirmation that employees are competent to perform the task as described in the statement of work assigned on this contract. This written confirmation shall specify in which areas each contract employees are competent. Upon contract award-the Contracting officer and/or COTR will provide a Contract Employees handbook for contract references. 7.2The Contractor shall be responsible to maintain the required documents: health certificate, certificate of good conduct from the Puerto Rico Police Department, educational documents, and evaluation methods and qualifications standards; on all contract employees as established. Contractor shall comply with all applicable Federal, State, local and industry safety and health standards and regulations. 7.3The Contractor shall provide to the Contracting Officer and/or COTR any necessary documentation pertaining to contract employees as requested. 7.4Felony Convictions: Have no felony convictions and no convictions that reflect on the individual's reliability. 7.5Age: All Contractors employees performing work under this contract shall be a minimum of eighteen (18) years of age or as required by local laws. 7.6All employees shall be literate in English to the extent of reading and understanding printed regulations, detailed written orders, training instructions and material. 7.7All contract employees shall sign-in and sign-out during his/her work schedule. 7.8Contractor shall provide backup contract employee during the absent (annual leave, sick leave, etc.) of any of the employees assigned to work under this contract. 7.9Backup employees shall comply with the contract regulation and specification. 7.10No employee changes shall be issued without the authorization of the COTR. 7.11 Upon contract award Contractor shall provided the name and social security number of each employee assigned to this VAMC contract. 7.12 Contractor is responsible to maintain this list updated. 7.13 Contractor Furnished Training: Contractor shall submit to the CO written certification that each contract employee has been trained in the subject areas herein prior to assignment under this contract for replacement or new employees, documentation of prior training must be submitted or the individual contract employee must complete the required training before being employed in support of this contract. The Contractor shall be responsible to maintain the required documents. 8. CONDUCT OF CONTRACTOR S EMPLOYEES: 8.1The Contractor shall prohibit his employees from disturbing papers on desks, opening desk drawers or cabinets, or using telephone or office equipment provided for official Government use. 8.2The Contractor shall require his employees to comply with the instructions, pertaining to conduct and building regulations, issues by duly appointed officials, such as the COTR, guards, inspectors, etc. 8.4The contractor shall comply with all agency regulations, federal regulations, and local regulations, OSHA, EPA, EQB, CDC and JCAHO Standards. 8.4 The Contractor shall maintain satisfactory standards of employee competency of work to be performed, conduct, appearance, and integrity, and for taking such disciplinary action against his/her employees as may be necessary. 8.5 Appearance: The Government requires a favorable image, and considers it to be a major asset of a customer service team and the employee's attitude, courtesy, and job knowledge are influential in creating a favorable image. 8.6 Neglect of duties: shall not be condoned; This includes sleeping on duty, unreasonable delays or failures to carry out assigned tasks, conducting personal affairs during duty hours, and refusing to render assistance or cooperate in upholding the integrity of the work site security. 8.7 Disorderly conduct: use of abusive or offensive language, quarreling, intimidation by words, actions, or fighting shall not be condoned; also included is participation in disruptive activities which interfere with normal and efficient Government operations. 8.8 Intoxicants: The Contractor shall not allow any employee (while on duty) to possess, sell, consume, or be under the influence of intoxicants, drugs, or substances that produce similar effects. 8.9 Criminal actions: Contractor s employees may be subject to criminal actions as allowed by law in certain circumstances and these include, but are not limited to, the following: 8.10 Falsification or unlawful concealment, removal, mutilation, or destruction Of any official documents or records or concealment of material facts by willful omission from official documents or records. 8.11 Unauthorized use of Government property, theft, vandalism, or immoral conduct. 8.12 Unethical or improper use of official authority or credentials. 8.13 The Government reserves the right to direct the Contractor to remove any employee from the work site for failure to comply with the standards of conduct. 8.14 The Contractor shall initiate immediate action to replace such an employee to maintain continuity of services at no additional cost to the Government. 8.15 The Contractor personnel shall take safety precautions as necessary to protect the lives and health of occupants of the building while in the performance of this contract. 9. SECURITY CLEARANCE: 9.1 The contractor shall submit to the COTR the following: Certificate of Good Conduct from the Police Department and, Statement of Personal History , Employee Health Certificate from the Department of Health of all employees who have access to the building in performance of the contract work at least five working days prior to the starting date of contract. Contractor employees shall have a physical examination prior to work on this contract and annually thereafter. The contractor will assure that the each contracted employee meets the requirements as it relates to physical examinations: PPD skin testing, Hepatitis B, prophylaxysis or declination of option signed and on file, other preventive health screening/testing as required by OSHA (Occupational Safety and Health Administration, JCAHO, Joint Commission on Accreditation of Healthcare Organizations and other screening agencies. Contractor shall comply with all applicable Federal, State, local and industry safety and health standards and regulations A written confirmation/certification is required from the Contractor such as: This is to certify that Mr./Mrs./Ms.meets all the qualification requirements for the position of, is properly trained (credentials, if applicable) and competent to perform the tasks as described in the statement of work and that we maintain employee records updated with the following: Health annual certificates, Good Conduct Certificate from the Puerto Rico Police Department, educational documents, job descriptions, evaluation methods and qualification standards. CONTRACTOR SIGNATUREDATE If subcontractors are used, the CO must approve them. The Contractor shall submit any proposed change in subcontractor(s) to the CO for approval/disapproval. 9.2 These forms shall be submitted for replacement employees before entrance on duty. If the Contracting Officer receives an unsuitable report on any employee after processing of these forms, or if the COTR finds a prospective employee to be unsuitable or unfit for his assigned duties, the Contractor shall be advised immediately that such employee cannot continue to work or be assigned to work under the contract. 9.3 Building Security: The Government will provide the contractor with key to the janitorial room to allow access. Access to other areas of the office will be provided by COTR or office personnel. The contractor shall comply with agency regulations on key issuance procedures. Contractor s personnel shall not lend keys to permit entrance by persons other than contractor s personnel performing assigned duties. 10. SUPPLIES, MATERIALS AND EQUIPMENT: 10.1 All utilities (electrical and water) will be furnished by VA for the Contractor s use to operate such equipment as necessary while performing in accordance with the VA s requirement. 10.2 The Government will provide the space at each building to the Contractor, upon availability for the storage of an inventory supplies and equipment, which will be used in the performance of work under the contract. The contractor shall maintain this space in a neat, clean and orderly condition. 10.3 Space quantity in square feet to be at government s discretion and availability. Space in the office is to be used for official business only in the performance of this contract. Government property shall not be used in any manner for any personal advantage, business gain, or other personal endeavor by the contractor or the contractor s employees. 10.4 The Government will not be responsible in any way for damage or loss to the contractor s stored supplies, materials, replacement parts, or equipment. 10.5 The Contractor shall furnish all supplies, materials and equipment necessary for the performance of the work of this contract, including but not limited to: brooms; wet mops; brushes; cleaning cloths; dusting cloths; dust mops; sponges; squeegees; porcelain cleaner; glass cleaner; detergents; floor finish; floor stripper; metal polish; furniture polish; scouring powder, germicidal detergent; plastic bag liners for trash cans required; air freshness; gloves. 10.6 The quality of these supplies and materials shall be conforming to applicable Federal Specifications as minimum. Contractor shall use environmentally preferable products and materials. Environmentally preferable products have a lesser or reduced effect on human health and the environment when compared to other products and services that serve the same purpose. 10.7 The Contractor shall submit to the Contracting Officer and/or COTR a list, giving the name of the manufacturer, the brand name and material safety data sheet (MSDS) of each of the materials that he proposes to use in the performance of the work Before beginning the work of the contract and at least five (5) working days prior to the starting day of the contract, 10.8 The Contractor shall not use any material, which the contracting Officer determines would be unsuitable for the purpose or harmful to any part of the building, its contents, equipment or person occupying the building. 10.9 The materials shall not contain ammonium, butol, carcinogen, asphyxiant nor para-tertiary product. 10.10 These materials shall not be corrosive nor primary skin irritants, nor be considered a flammable substance as defined by OSHA Standards. Materials to be used on this contract shall meet Federal, State and/or local codes. 10.11 The contractor shall used products, materials made with recyclable materials conforming to EPA's CPG to the maximum extent possible. 10.12 The contractor shall make careful selection of products and equipment to use products that are packaged ecologically; use products and equipment considered environmentally beneficial and/or recycled products that are phosphate-free, non-corrosive, non-flammable, and fully biodegradable; minimize the use of harsh chemicals and the release of irritating fumes to the maximum extent possible. 10.13 No material nor supplies shall be used in the performance under this contract or placed or stored on government property until the applicable MSDS for all materials have been furnished to the Contracting Officer/COTR and approved. 10.14 All necessary cleaning equipment including, but not limited to: double-bucket unit, scrubbing machine, burnishing machine, wet/dry vacuum cleaners, etc., needed for the performance of the work of this Contract shall be furnished by the Contractor and readily available. 10.15 Such equipment shall be of the size and type customarily used in work of this kind and shall meet the approval of the Contracting Officer/COTR. 10.16 The equipment deemed by the Contracting Officer due to improper type or design or inadequate for the purpose intended shall be replaced. 10.17 Equipment: General Standard: 10.1 7a Floor Machine (Buffer) - For either pad or brush. 10.1 7b Mopping Unit Plastic or Stainless Steel Double bucket with wringer. 10.1 7c Wet Mop - Head/microstate, removable from handle. 10.1 7d Vacuum - Microstate filtered (hepa filter) wet/dry pickup capacity five (5) gallon or larger NOTE: All electrical equipment will be self-grounded using three (3) loners with ground plug, 20 amp. 10.18 The Contractor shall require all employees, to wear distinctive uniform clothing for ready identification, and ensure that every employee is in uniform from the date employees first enter on duty. 10.19 All Contract employees shall be required to dress neatly, commensurate with the tasks being performed. 10.20 Appropriate personal protective equipment shall be provided and worn during the performance of their duties as necessary. 11.QUALIFICATIONS OF CONTRACTOR PERSONNEL: 11.1 The contract employees shall be trained and experienced cleaning personnel who shall exhibit the capability of operating with a minimum of supervision. 11.2 All personnel shall receive supervision by the Contractor. 11.3 The personnel training shall include, but may not be limited to the following: safety, emergency preparedness, customer service, infection control, universal precautions, and cleaning procedures appropriate for the office settings. 11.4 Contractor shall submit written confirmation that the contract employee is competent to perform the task. 12.SCHEDULING WORK AND REPORTING ACCOMPLISHMENTS: 12.1 The Contractor shall submit to the Contracting Officer and/or COTR an annual schedule of all daily and periodic cleaning, procedures manual, five (5) work days prior to the contract starting date, and annually thereafter if options are exercised by the Government. 12.2 The daily cleaning schedule shall include specific areas; day of week work will be provided. Procedures manual is to include procedures necessary to perform complete cleaning services required by the contract. 12.3 In case of an emergency condition such as flooding of a particular section of the building the contractor shall divert his force, or such part thereof as deemed necessary by the COTR, from their normal assigned duties to meet the condition. This must be coordinated between COTR and Contractor. 12.4 When these employees are no longer needed, they shall be directed by the contractor to return to their normal duties and the contractor shall not be penalized for the portion of the normal daily work which otherwise would have been performed but was neglected due to the emergency. 13.QUALITY CONTROL PROGRAM: 13.1 The contractor shall establish complete quality control programs to ensure the requirement of the contract are provided as specified. 13.2 Within five (5) workdays prior to the starting date of the contract the contractor shall submit a copy of his program to the Contracting Officer and/or COTR. The program shall include, but not be limited to the following: 13.3 An inspection by Contractor covering all the services required. 13.4 A checklist used in inspecting contract performance during regularly scheduled or unscheduled inspections. 13.5 The name(s) of the individual(s) who will perform the inspection. 13.6 The checklist shall include every area of the operation serviced by the contractor, as well as every task required to be performed. 13.7 A system for identifying and correcting deficiencies in the quality of services before the level of performance becomes unacceptable and/or the Government inspectors point out the deficiencies. 13.8 Contractor is responsible to maintain the required documents of all the inspection conducted by the Contractor and the corrective action taken. 13.9 This documentation shall be made available to the Government during the term of the contract. 14.RECORDING PRESENCE: 14.1 Each contract employee must sign in when reporting for duty and sign out when leaving at the end of the workday. 14.2 The Contracting Officer s Technical Representative (COTR) shall designate the sign in and sign out location. 14.3 The Contractor shall be responsible to maintain the required documents and appropriate record keeping as per agency regulations, federal regulations, and local regulations, (OSHA, JCAHO, EQB, eg.) This documentation shall be made available to the Government during the term of the contract 15.CALL BACK REQUIREMENTS: Emergency Calls: During hurricane season/disaster situations Contractor will assure personnel is available to perform services. The contractor shall within two (2) hours after receipt of notification by the Contracting Officer or COTR, perform the requested service. 16. CLEANING REOUIREMENTS AND QUALITY STANDARD: 16.1 TOILET ROOMS: 16.1a Sweep: Remove loose dirt and foreign matter using a broom. 16.1b Wet Mop: Wet mop floor utilizing a germicidal detergent solution 16.1b1 The floors shall be clean and free of dirt, water, streaks, mop marks, string, gum, grease, tar, etc: and present an overall appearance of cleanliness. All surfaces shall be dry and the corners clean. 16.1c Fixture Cleaning: Including metal and chrome surfaces, mirrors, waste baskets, washbasins, toilets, all dispensers and ceramic wall surfaces, utilizing a germicidal detergent. 16.1c1 Porcelain fixtures and metal surfaces shall be clean and bright. There shall be no dust, spots, stains, rust, green mold encrustation or excess moisture. 16.1d Empty waste baskets, clean and reline. Wash the inside and outside of waste baskets as necessary to keep them in an acceptable manner. Waste baskets shall be free of dust, debris and residue. 16.1 d Refill as necessary soap dispensers, air freshener, paper towel, and toilet roll paper. 16.1e Spot Cleaning: Spot-clean other surfaces and dust horizontal surfaces. 16.1e1 Thorough dusting there shall be no dust streaks. Corners, crevices, moldings and ledges shall be free of all dust. There shall be no oils, spots or smudges on dusted surfaces caused by dusting tools. 16.1 f Damp Wipe: The full surface area all stall partitions ceramic tile walls, doors, frames, sills, and waste baskets utilizing a germicidal - detergent solution. 16.1 f1 All dirt, dust, water stains, spots, of streaks, and smudges shall be removed from the surfaces. 16.2 ROOM CLEANING: (Includes all office areas, file room, entrances, waiting areas, conference room, therapy rooms, kitchen areas and corridors space adjacent to these areas). 16.2a Empty wastebaskets, reline, and remove trash to designated disposal area. 1 6.2b As needed refill hand sanitizer dispensers. 16.2c Damp wiping (Wastebaskets): 16.2c1 Wash/damp wipes waste baskets and provide plastic bag liner in an acceptable condition as required. Waste baskets shall be free of dirt, dust streak and spots. Waste baskets shall be free of soil and spills inside and outside. Plastic liners shall not be torn, worn or contain residue. 16.2d Glass cleaning: Glass shall be clean and free of dirt, body oil, dust, streaks, watermarks, spots and grime and shall not be cloudy. 16.2d1 Glass cleaning shall be performed in office areas, entrances, file rooms, conference rooms and therapy rooms in the interior and exterior of the areas. 1 6.2f Sweeping: Floor surfaces shall be free of obvious dirt or debris. 16.2e1 Sweeping floors shall be clean and free of trash and foreign matter. No dirt shall be left in corners, under furniture, knee wells, chair, table legs or behind doors. 16.2f Wet Mopping: The removal of fine dust, marks and other soil remaining after sweeping using an approved germicidal solution. Remove obvious dirt from around and under furniture. 1 6.2g Spray Buffing: Floors shall be free of streaks, mop strand marks and skipped areas. Walls, base boards and other surfaces shall be free of splashing and marking from the equipment. The finished area shall have a uniform luster. 1 6.2h Baseboard: Baseboard includes vinyl or plastic baseboards, painted cover surfaces, terrazzo, cove base, and all other forms at the edges of floors. Free of dust, lint, and soil on both horizontal and vertical surfaces. Walls and baseboards shall be free of splashing, finish residue, and marking from cleaning equipment. 1 6.2i Stripping: All old finish or wax shall be removed. There shall be no evidence of gum, rust, burns or scuffmarks. Stripping will be done twice per year. 1 6.2j Waxing and Buffing: Walls baseboards and other surfaces shall be free of finish residue and marks from equipment. Floors shall be free of streaks, mop strand marks and skipped areas. The finished area shall have a uniform luster. Waxing and buffing will be done twice a year. 16.2k Vacuuming: Carpet surfaces shall be free of obvious dirt, dust and other debris. Remove obvious dirt from around and under furniture. 1 6.2k1 Vacuuming carpets, including corners, shall be clean and free from dust balls, dirty and other debris; nap on carpets shall lie in one direction upon completion of the vacuuming task. NOTE: For the purpose of this contract, whenever the term carpet or carpeting used, it is intended to include wall-to-wall carpeting and area rugs. 16.2l Carpet Spotting: Spot clean carpet and remove all stains. 16.2l1 Excessive buildup, spillage of crusted material shall be removed along with spots, smears and stains. There shall be not evidence of fussing caused by harsh rubbing or brushing. Cleaned areas shall blend with adjacent areas of carpeting 1 6.2m Shampoo carpeted areas twice per year. 1 6.2m1 Carpet Shampooing: All carpets shall be clean, free of spots, spillage and removable stains. There shall be no evidence of fussing caused by harsh rubbing or brushing. Carpet shall be free of residue. 1 6.2m2 Smudges, marks or spots shall be removed without causing unsightly discoloration. 1 6.2m3 Carpet Vacuuming: Carpet shall be vacuumed after cleaning and then brushed to restore flattened pile or its natural lay. 16.2o Furniture shall be free of dirt, dust, stains, grease and shall present an overall clean appearance. Appropriate cleaning products are to be used to prevent damage to the furniture. 16.2o1 Fabric furniture shall be shampoo once a year, during the first deep cleaning. 16.2o2 Smudges, marks or spots shall be removed without causing unsightly discoloration. NOTE: Furniture to be shampoo is only the one located in the Waiting Area, Therapy Room 1 and 2, these consists of sofas, loveseats and chairs. 16.2p Dusting: All horizontal surfaces shall be free of obvious dust. 16.2p1 Dust with a treated dust cloth all horizontal surfaces that are readily available and visibly require dusting. 16.2p2 Dusting: There shall be no dust streaks. Corners, crevices, moldings and ledges shall be free of all dust. There shall be no oils, spots or smudges on dusted surfaces caused by dusting tools. 16.2q Spot clean all walls. 16.2r Dusting of high areas: vents, grills and light fixtures. 16.2r1 Dusting: Free of dust and lint. 1 6.2s Polishing: Metal surfaces shall be free of smears, stains and finger marks. They shall be clean, bright, and polished to a uniform luster. 1 6.2q1 Clean and polish metal doorknobs, push bars, kick plates, railing and other metal surfaces; clean and polish wood door, and other wood surfaces such as but not limited to furniture, kitchen cabinets, etc.) 16.2t Storage Spaces: thoroughly sweeps the full floor area. 16.2t1 Thorough Sweeping: Floors shall be clean and free of trash and foreign matter. No dirt shall be left in corners, under furniture or behind doors. 16.2u Kitchen Areas: Must be clean at all times. 16.2u1 Refrigerator, microwave and coffee machines must be clean as needed. 16.3 WINDOW SHADES: 16.3a. Dusting: Dust all window shades on a weekly basis. 16.3a1 Dusting shall be performed to both sides of shade and shall free of dust. 16.4 DEEP CLEANING: Conducted Two (2) times per year. 16.4a Deep cleaning will be conducted during the months of November and March of each year. 1 6.4b Deep cleaning includes complete cleaning of the office, plus all items designated to be cleaned twice (2) (items 16.2i, 16.2j and 16.2m) or once (1) a year (items 16.2o). 1 6.4c These deep cleanings will be perform in non working hours and the COTR or designated employee shall be in the office while service is performed. 1 6.4d These cleanings will be paid separately from the monthly services. This needs to be quoted separately. 16.5 MISCELLANEOUS REQUIREMENTS: 16.5a Lights shall be used only in areas where and at the time when work is actually being performed. 16. 5b The workers shall not adjust mechanical equipment controls air conditioning systems. 16.5c Water faucet or valves shall be turned off after the required usage has been completed. 16.5d Report fires, hazardous conditions, and items in need of repair to the Contracting Officer s Technical Representatives. 16.5e Lock rooms in security areas after cleaning and return keys to designated Office. All rooms found are to be re-locked upon completion of duties. 16.5f Return in lost and found articles to the COTR. 16.5g Display approved warning signs in all areas where operation may cause traffic obstruction or personnel hazard. 16.5h Employee shall interrupt their work to allow passage of visitors, personnel, equipment or carts to avoid interference with normal functions of the office. 17.12. BUILDING CLEANING AND MAINTENANCE SERVICES Performance Requirement Summary (PRS) SOW PARAGRAPHACTIVITYWEIGHI NG FACTO RSMAXIMUM MONTHLY ALLOWABLE COMPLAINT RATESTANDARDSREMEDIES FOR NON- CONFORMING SERVICES 16.1Toilet RoomsQuality1 ComplaintsMake reference to Q/C Std.Re-perform task 16.2RoomsQuality1 ComplaintsMake reference to Q/C Std.Re-perform task 16.3Window ShadesQuality1 ComplaintsMake reference to Q/C Std.Re-perform task 16.4Deep CleaningQuality1 ComplaintsMake reference to Q/C Std.Re-perform task 16.5Miscellaneous RequirementsQuality1 ComplaintsMake reference to Q/C Std.Re-performtask 17. DEFINITIONS: 17.1 Sweep: The removal of dust, dirt, lint and other debris from the floor surface using a treated dust mop. 17.2 Mop or Mopping: The removal of fine dust, marks and other soil remaining after sweeping. 17.3 Spray Buffing: Polishing the floor using a commercial floor machine and floor finish rejuvenation sprayed in a fine mist on the floor in the immediate area of work. After buffing, floors shall be free of all residual dirt, dust and soil spots and have a uniform appearance. 17.3 Stripping: Removal of all old floor finish and sealer using an industrial/commercial stripping solution formulated to remove commercial floor finish. 17.4 Refinish: Applying floor finish to the floors to protect them from wear and staining. 17.5 Floor Finish: Metal interlock Polymer compound designed to protect the floor and enhance clean ability and appearance. This compound must be rated non-skid or slip resistant. 17.7 Germicidal Solution: Concentrate phenolic type; must contain no Para tertiary amyl phenol or Para tertiary butyl phenol, which are the two (2) phenols that are causative agents in the depigmentation of the skin. The germicidal detergent must posses the following properties. It must be germicidal, tuberculocidal, virucidal and fungicidal in the presence of 400 ppm hard water (AVAC 400 ppm as Calcium carbonate) and 5% blood serum. It must contain no phosphates and have an acceptable cleaning efficiency, and must be orally toxic, nor be a primary skin irritant as defined by the Federal Hazardous Substance Act, (FHSA): Packaged in one (1) gallon containers with dispensing pump. 17.8 Carpet maintenance: Proper shampooing will result in the removal of all types of soils. A clean carpet will be uniform in appearance, free from odors, when dry and vacuumed. 18 CLEANING STANDARDS 18.1 These standards describe the level of cleaning which will be considered the norm when a room is inspected during Quality Assurance and the supervisors inspections. 18.2 FLOORS: Free of spills and dust, corners and edges free of dust, lint and soil. Floors under beds and other furniture free of dust, lint and soil. Floor is generally shiny, indicative of the presence of floor finish and recent polishing. 18.3 CARPET: Free of dust, litter, spots, and stains. Along edges and under furniture free of dust and soil. 18.4 BASEBOARDS: Baseboards include vinyl or plastic baseboards, painted coved surfaces, terrazzo cove base, and all other forms at the edges of floors. Free of dust, lint and soil on both horizontal and vertical surfaces. 18.5 HORIZONTAL SURFACES: Free of dust and lint (TV tops, picture frames, ledges, etc). 18.6 WALLS AND DOORS: Lint cobwebs, smudges and splattered soil. Door frames/jams - no accumulations of dust along the surface where the door closes. 18.7 CEILING AND RELATED STRUCTURES: Cobwebs, dust and lint. 18.8 WINDOWS: Horizontal surfaces free of dust, lint and soil. Window wells free of ashes, pollen dirt and soil in and out side. 18.9 SHADES: Free of visible dust (when shaken). 18.11 SINKS AND RELATED STRUCTURES: Free of soap/hard water scum and dust. Faucets and area at the juncture of the faucet with the sink free of hard water deposits and soil. Pipes under the sink free of dust and soil. Underneath surface of sink free of drips and soil. 18.12 DISPENSERS: Free of splattered soil, soap scum, dust and lint. Dispensers are not empty and contain the correct material. 18.13 STOOLS: The bowl portion is free of soil and hard water/rust stains. The base and area where the bowl sits on the floor is free of soil. The pipes and plumbing is free of soil. Stool seat and the area where the seat connects to the stool are free of soil. 18.14 RESTROOM: Air is free of odors indicative of inadequate cleaning. 18.15 RESTROOM FLOORS/WALLS: Free of soil, dust, litter and spills, grout is free of soil and mildew. 18.16 WAITING AREA AND THERAPY ROOMS FURNITURE: Frames and cushions free of dust, lint, soil, nicotine, spills and stains. Free of dust, soil, stains, grease, ink marks are to be removed from vinyl, plastic, and fabric upholstered areas. 18.17 HOUSEKEEPING AID CLOSETS: Floors are free of soil and debris from dust mopping. Hoarding of supplies is not evident. Only authorized cleaning supplies are present. The current, signed and dated area cleaning schedule is posted. Equipment is clean. Door is locked, when not occupied. 18.18 WALL ACCESSORIES: (Handrails, corner guard, fire call boxes, fire extinguisher, bulletin boards, pictures, and similar items found on walls.) Free of dust, lint, build-up of soil from fingers and hands, scuffs and smudges. 18.19 POLICING SERVICES: The periodic inspection of an area at either scheduled or unscheduled internals followed by providing any needed supplemental cleaning services to maintain that area in a clean and attractive manner. Policing is a task that supplements routine services performed in an area. 19. ADDITIONAL SERVICES: 19.1 If there are any services not listed herein that the Contractor believes are necessary to maintain the Building Cleaning & Maintenance Services, the Contractor shall submit a written price to the Contracting Officer (CO) or COTR for approval before any work is done. A separate purchase orderissued if the service and price quote is acceptable to the VAMC CO.
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(https://www.fbo.gov/spg/VA/SJVAMC672/SJVAMC672/VA24812Q0252/listing.html)
- Document(s)
- Attachment
- File Name: VA248-12-Q-0252 VA248-12-Q-0252_1.doc (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=273359&FileName=VA248-12-Q-0252-001.doc)
- Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=273359&FileName=VA248-12-Q-0252-001.doc
- Note: If links are broken, refer to Point of Contact above or contact the FBO Help Desk at 877-472-3779.
- File Name: VA248-12-Q-0252 VA248-12-Q-0252_1.doc (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=273359&FileName=VA248-12-Q-0252-001.doc)
- Record
- SN02623964-W 20111117/111115234850-d73facf21edbcb5d2ac3138e43a8378a (fbodaily.com)
- Source
-
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