SOLICITATION NOTICE
70 -- Total Asset Visibility (TAV) Suite of Applications Support Services
- Notice Date
- 10/17/2011
- Notice Type
- Combined Synopsis/Solicitation
- Contracting Office
- N00104 NAVSUP Weapon Systems Support Mechanicsburg PA NAVSUP 5450 Carlisle Pike PO Box 2020 Mechanicsburg, PA
- ZIP Code
- 00000
- Solicitation Number
- N0010412QQ112
- Response Due
- 10/20/2011
- Archive Date
- 11/4/2011
- Point of Contact
- Amy Rich 717-605-3711
- E-Mail Address
-
amy.rich@navy.mil
(amy.rich@navy.mil)
- Small Business Set-Aside
- N/A
- Description
- This acquisition is being issued in accordance with FAR Subpart 13.1. This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in FAR 12.6 as supplemented with additional information included in the notice. This announcement constitutes the only solicitation; quotations are being requested and a written solicitation will not be issued. The Naval Supply Systems Command Weapon Systems Support (NAVSUP WSS), Mechanicsburg, PA has a requirement to acquire Total Asset Visibility (TAV) Suite of Applications Support Services. The Performance Work Statement and Sole Source Statement for this requirement are attached. Solicitation N00104-12-Q-Q112 is issued as a Request for Quotation (RFQ). The Government intends to award a sole source contract to NetWeave Integrated Solutions, Inc. The North American Industry Classification Systems (NAICS) code for this requirement is 541519. A firm fixed price contract will be issued. This solicitation document and incorporated provisions and clauses are those that are in effect through Federal Acquisition Circulars 2005-53 effective 4 Aug 2011 & Class Deviation 2005-e0001. A completed copy of FAR 52.212-3, Alt 1 Offeror Representations and Certifications - Commercial Items and 252.212-7000, Offeror Representations and Certifications Commercial Items shall be provided with the quotation. The following FAR and DFARS provisions and clauses as well as addenda apply to this acquisition and are incorporated by reference: - FAR 52.212-1, Instructions to Offerors - Commercial Items - FAR 52.212-4, Contract Terms and Conditions- Commercial Items - FAR 52.212-5, Contract Terms and Conditions Required to Implement Statutes or Executive Orders- Commercial Items. Clause 52.212-5 further incorporates the following: 52.203-6 Alt 1, 52.219-6, 52.219-8, 52.219-28, 52.222-3, 52.222-19, 52.222-21, 52.222-26, 52.222-35, 52.222-36, 52.222.37, 52.222-39, 52.222-50, 52.225-13, 52.232-33 and 52.239-1. - DFARS 252.212-7001, Contract Terms & Conditions Required to Implement Statues or Executive Orders Applicable to Defense Acquisitions of Commercial Items. Clause 252.212-7001 further incorporates the following clauses/provisions: 252.225-7001, 252.225-7012, 252.227-7015, 252.232-7003, 252.243-7002, 252.247-7023, and 252.247-7024. - DFARS 252.204-7004 Alt A, Required Central Contractor Registration - DFARS 252.209-7001 Disclosure of Ownership or Control by the Government of a Terrorist Country - DFARS 252.232-7010 Levies on Contract Payments, Responses to this synopsis must be received no later than 12:00 P.M. Eastern Time on Thursday, 20 October 2011 and shall be sent via email to amy.rich@navy.mil. Questions should be directed to Amy Rich via email. ------------------------------------------------------ Performance Work Statement (PWS) Total Asset Visibility (TAV) Suite of Applications Help Desk Support Services 1.0 Introduction: The NAVSUP Business Systems Center, formerly known as NAVSISA, is the Information Technology (IT) support provider for NAVSUP. NAVSUP Business Systems Center requires continuing NetWeave interface software support that underpins the connectivity for the remaining Total Asset Visibility (TAV) applications; Centralized Point of Entry Network/Virtual Master Stock Item Record (CPEN/VMSIR), Naval Aviation Logistics Command/Management Information System (NALCOMIS) and Force Inventory Management Analysis Reporting System (FIMARS). 2.0 Background: The Navy established a goal of attaining visibility and accessibility of all unclassified assets held by all claimants in accordance with mutually agreed upon set of business rules. TAV increases lateral redistribution of assets, increases efficient use of assets, decreases procurement and repair investment costs, reduces duplication of inventory, performs better planning and more informed decisions. The primary application, Real-time Reutilization Asset Management (RRAM) migrated to Navy Enterprise Resource Planning (ERP) in July 2011. Continued communications between CPEN/VMSIR, NALCOMIS, FIMARS and the end users, remains an ongoing requirement, and as such NAVSUP Business Systems Center will continue to utilize broad-based middleware GOTS-COTS interface software. NetWeave allows the users to interconnect their otherwise incompatible legacy computer systems and open them up to modern technologies of workstations, LANs, and SQL servers. This software was designed specifically to support the high performance, scalability, reliability, and data integrity needs of mission-critical, distributed applications. The vendor supported middleware serves as the glue, which binds diverse computer systems that were not designed to communicate with each other into a seamless application network. 2.1Requiring Organization: NAVSUP Business Systems Center Code 925 5450 Carlisle Pike Bldg 409 Mechanicsburg, PA 17055 2.2Project Description: NAVSUP Business Systems Center provides interface support for NALCOMIS, FIMARS and CPEN/VMSIR, which rely heavily on NetWeave software support. NetWeave provides a complete spectrum of activities from preparing functional and environmental requirements documents, trouble shooting, analyzing, fixing, testing, problem resolution and mentoring. 3.0 Scope: This Performance Work Statement (PWS) is to acquire Information Technology (IT) maintenance and production support for NALCOMIS, FIMARS and CPEN/VMSIR Legacy production, and COOP and test systems. This includes a complete spectrum of activities from preparing functional and environmental requirements documents, trouble shooting, testing, to meet standard solutions, minimize down time and reduce support time. All solutions, coding and policies will be in compliance with DoD and NAVSUP regulations applicable at the time the solution is made and installed. Tangible deliverables, such as identification and analysis of deficiencies, maintaining program code updates utilizing approved solutions, creating test plans, and other functional and technical products in accordance with Navy standards will be included. 4.0 Directives: Contractor shall comply with the following directives: SECNAV Instruction M5510.30a Department of the Navy Personnel Security Program DFARS 252.204-7000 DFARS 252.204-7003 DOD Instruction 8500.2 Information Assurance Implementation DON Federal Information Security Management Act (FISMA) Guidance DOD Directive 8570.1-M, December 2005, Information Assurance Training, Certification and Workforce Management Department of Defense (DOD) Manual 4161.2M - Manual for Performance of Government Property Administration NAVSISA Project Management Methodology (PMM) Guidebook NAVSISA Standard Service Process (NSSP) 5.0 Requirements/Tasks: The contractor shall be obligated contractually to perform every requirement in this performance work statement. Not every performance requirement has a related standard expressed in this document. In such cases the performance standard is either inherent in the requirement or performance is to be in accordance with standard commercial practice. Per DFARS 211.106, contractor employees shall identify themselves as contractor personnel by introducing themselves or being introduced as contractor personnel and displaying distinguishing badges or other visible identification for meetings with Government personnel. In addition, contractor personnel shall appropriately identify themselves as contractor employees in telephone conversations and in formal and informal written correspondence. 5.1 Analyze, identify, revise, upgrade and test broken functions and products and provide recommended solutions for implementation by Navy personnel. The Contractor shall maintain NetWeave software program code for interfaces utilizing technical products in accordance with the technical solution. The code must comply with DoD and NAVSUP published standards and conventions. Performance Standard: Specific due dates will be assigned for each deliverable or task. Each deliverable is to be completed no later than five business days of the assigned due date. Assessment Method: The Technical Point of Contact (TPOC) will review deliverables; provide an acceptance/rejection notice for deliverables. As necessary, schedule meetings; provide the technical resources necessary to install application software; provide test data from existing legacy system test databases to test system interfaces; and provide clarification on business requirements and technical design issues. 5.2 Upgrade program code and assist in upgrading from Win 2003 to Win 2008, comply with firewall policies, DODPKI, and any other security policies implemented in the DOD (refer to http://infosec.navy.mil/content.html under Documentation|Fleet Infosec Working Documents). The Contractor shall maintain NetWeave software program code for interfaces utilizing technical products in accordance with the technical solution and best business practices. The code must comply with DoD and NAVSUP published standards and conventions. Performance Standard: Specific due dates will be assigned for each deliverable or task. Each deliverable is to be completed no later than five business days of the assigned due date. Assessment Method: The Technical Point of Contact (TPOC) will review deliverables and provide an acceptance/rejection notice for deliverables. As necessary, schedule meetings; provide the technical resources necessary to install application software; provide test data from existing legacy system test databases to test system interfaces; and provide clarification on business requirements and technical design issues. The TPOC will review and approve proposed technical or functional solutions. 5.3 Maintain NetWeave interface functionality to include approved submitted program trouble reports (PTRs), based on policy changes or deficiencies found during testing, and general support. The Contractor shall maintain NetWeave software program code for interfaces utilizing technical products in accordance with the technical solution. The code must comply with DoD and NAVSUP published standards and conventions. Performance Standard: Specific due dates will be assigned for each deliverable or task. Each deliverable is to be completed no later than five business days of the assigned due date. Assessment Method: The TPOC will review deliverables and provide an acceptance/rejection notice for deliverables. As necessary, schedule meetings; provide the technical resources necessary to install application software; provide test data from existing legacy system test databases to test system interfaces and, provide clarification on business requirements and technical design issues. The TPOC will monitor number of problem sheets received and review monthly trouble ticket reports to confirm completion within five days of the assigned due date. 5.4 Conduct program and impact analysis. The Contractor shall maintain, develop, and modify requirements statements, functional descriptions, system specifications, integrated test plans and implementation plans. Contractor shall describe detailed inputs and outputs, data environment, flowcharts, detailed processing, and programming logic. Contractor shall attend and participate in project-related meetings and product walk-throughs related to assigned tasks. Performance Standard: Provide an accurate analysis and estimated completion date that considers all reasonable factors associated with the problem, its remedy, and deployment into the production environment. The analysis shall be in accordance with best business practices and actual hours will be within the preliminary estimate range of -25% and +50%. Assessment Method: The TPOC will review documentation to ensure compliance with best business practices. 5.5 Project management and oversight. The Contractor shall serve as the System Integration Test (SIT) Director for the interface testing portion of the test initiative. Performance Standard: Attend and participate in project meetings related to assigned tasks. Assessment Method: The TPOC will ensure all test events are completed including resolution of trouble tickets prior to certification. 5.6 Write test events, prepare test data, and conduct testing on TAV application interfaces and perform integrated testing. Maintain program code for interfaces utilizing technical products in accordance with NAVSUP Business Systems Center technical solution and in accordance with best business practices. The code must comply with DoD and NAVSUP published standards and conventions. Performance Standard: Specific due dates will be assigned for each deliverable or task. Each deliverable will be completed no later than five business days of the assigned due date. Assessment Method: The TPOC will review deliverables and provide an acceptance/rejection notice for deliverables. As necessary, schedule meetings; provide the technical resources necessary to install application software; provide test data from existing legacy system test databases to test system interfaces and, provide clarification on business requirements and technical design issues. The TPOC will review and approve proposed technical or functional solutions. 5.7 Maintenance of existing system and customer support. The Contractor shall monitor the NetWeave software on production, test and COOP systems to ensure all production processes are functioning correctly. Implement or assist in the implementation of interface enhancements and fixes and provide post-implementation production support and alert analyst and the NAVSUP Help Desk when down, to minimize the time a process is down (currently as long as 12 hours) to reduce the number of system checks. Provide production support to NALCOMIS, FIMARS and CPEN/VMSIR Navy customers. Attend conference calls and off-site meetings as directed by the TPOC. Performance Standard: In the event of a work stoppage, an email will automatically generate notification with responses started within one-half business day of receipt of notification. Assessment Method: The TPOC will verify deliverables and respond, analyze and recommend a solution to program trouble report (PTR) identified within one business day. As necessary, schedule meetings; provide clarification on business requirements, problem status and resolution, implementation instructions, and system issues. 6.0 Deliverables: 6.1 The contractor shall meet with the TPOC periodically to review progress and accomplishments, discuss and resolve problems, evaluate performance, and determine adequacy of staffing. 6.2 The contractor shall provide monthly status reports, via e-mail, detailing tasks performed, hours expended, and planned tasks to the TPOC and the Contracting Officer ™s Representative (COR). 6.3 The contractor shall provide weekly trouble ticket status and help desk issues, to the TPOC, listing ticket numbers, description of each problem or issue, resolutions, and any other related information. 6.4 The contractor shall provide requirements statements, functional descriptions, system specifications, integrated test plans and implementation plans. 7.0 Period of Performance: Work shall be performed for a base period of one year with one 6-month option and two 3-month options. Performance shall occur Monday through Friday between 6am and 6pm. Some flexibility in daily hours is permitted with the TPOC ™s approval. No contractor services shall be performed Saturdays, Sundays, Government Holidays or during base closures without prior approval from the TPOC. The contractor shall follow Naval Support Activity base policy for reporting to work during severe weather and base closure. The contractor is not authorized to begin work until both the Visit Authorization Request (VAR) and System Authorization Access Request (SAAR) forms have been successfully processed and base and system access have been granted. 8.0 Place of Performance: Work shall be performed remotely at the contractor facility and/or at NAVSUP Business Systems Center work spaces in Mechanicsburg, PA. 9.0 Travel: No travel (CONUS, OCONUS nor overseas) is anticipated. If travel is necessary, travel must be funded in the contract prior to any travel expenses being incurred and shall be in accordance with Volume 2 of the Joint Travel Regulation (JTR). Any travel must be pre-approved in writing by the TPOC and COR prior to the actual travel. 10.0 Security: SUP 5252.204-9400 Contractor Access to Federally Controlled Facilities and/or Unclassified Sensitive Information or Unclassified IT Systems (May 2010) Homeland Security Presidential Directive (HSPD)-12, requires government agencies to develop and implement Federal security standards for Federal employees and contractors. The Deputy Secretary of Defense Directive-Type Memorandum (DTM) 08-006 “ œDoD Implementation of Homeland Security Presidential Directive “ 12 (HSPD-12) dated November 26, 2008 (or its subsequent DoD instruction) directs implementation of HSPD-12. This clause is in accordance with HSPD-12 and its implementing directives. This clause applies to contractor employees requiring physical access to any area of a federally controlled base, facility or activity and/or requiring access to a DoD computer/network, to perform certain unclassified both non-sensitive and sensitive duties. It is the responsibility of the command/facility where the work is performed to ensure compliance. The requirement to control access to sensitive information applies to all US government IT systems and/or areas where unclassified but sensitive information may be discussed, displayed or maintained. DON policy prescribes that all unclassified data that has not been approved for public release and is stored on mobile computing devises must be treated as sensitive data and encrypted using commercially available encryption technology. Whenever granted access to sensitive information, contractor employees shall follow applicable DoD/DoN instructions, regulations, policies and procedures when reviewing, processing, producing, protecting, destroying and/or storing that information. Operational Security (OPSEC) procedures and practices must be implemented by both the contractor and contract employee to protect the product, information, services, operations and missions related to the contract. The contractor shall designate an employee to serve as the Contractor ™s Security Representative. Within three work days after contract award, the contractor shall provide to the Navy Command ™s Security Manager and the Contracting Officer, in writing, the name, title, address and phone number for the Contractor ™s Security Representative. The Contractor ™s Security Representative shall be the primary point of contact on any security matter. The Contractor ™s Security Representative shall not be replaced or removed without prior notice to the Contracting Officer. Sensitive Positions Contractor employee whose duties require accessing a DoD unclassified computer/network, working with sensitive unclassified information (either at a Government or contractor facility), or physical access to a DoD facility must be a US citizen and possess a favorable trustworthiness determination prior to installation access. To obtain a favorable trustworthiness determination, each contractor employee must have a favorably completed National Agency Check with Local Credit Checks (NACLC) which consists of a NACI including a FBI fingerprint check plus credit and law enforcement checks. Each contractor employee applying for a trustworthiness determination is required to complete: SF-85P Questionnaire for Public Trust Positions Two FD-258 Applicant Fingerprint Cards Original Signed Release Statements Failure to provide the required documentation at least 30 days prior to the individual ™s start date shall result in delaying the individual ™s start date. To maintain continuing authorization for an employee to access a DoD unclassified computer/network, and/or have access to sensitive unclassified information, the contractor shall ensure that the individual employee has a current requisite background investigation. The Contractor ™s Security Representative shall be responsible for initiating reinvestigations as required and ensuring that background investigations remain current (not older than 10 years) throughout the contract performance period. IT Systems Access When access to IT systems is required for performance of the contractor employee ™s duties, such employees shall in-process with the Navy Command ™s Security Manager and Information Assurance Manager upon arrival to the Navy command and shall out-process prior to their departure at the completion of the individual ™s performance under the contract. Completion and approval of a System Authorization Access Request Navy (SAAR-N) form is required for all individuals accessing Navy Information Technology resources. The SAAR-N shall be forwarded to the Navy Command ™s Security Manager at least 30 days prior to the individual ™s start date. Failure to provide the required documentation at least 30 days prior to the individual ™s start date shall result in delaying the individual ™s start date. When required to maintain access to required IT systems or networks, the contractor shall ensure that all employees requiring access complete annual Information Assurance (IA) training, and maintain a current requisite background investigation. The Contractor ™s Security Representative shall contact the Command Security Manager for guidance when reinvestigations are required. Security Approval Process The Contractor ™s Security Representative shall ensure that each individual employee pending assignment shall accurately complete the required forms for submission to the Navy Command ™s Security Manager. The Contractor ™s Security Representative shall screen the investigative questionnaires for completeness and accuracy and for potential suitability/security issues prior to submitting the request to the Navy Command ™s Security Manager. Forms and fingerprint cards may be obtained from the Navy Command ™s Security Manager. These required items, shall be forwarded to the Navy Command's Security Manager for processing at least 30 days prior to the individual employee ™s anticipated date for reporting for duty. The Navy Command ™s Security Manager will review the submitted documentation for completeness prior to submitting it to the Office of Personnel Management (OPM). Suitability/security issues identified by the Navy Command ™s Security Manager may render the contract employee ineligible for the assignment. A favorable review of the questionnaire and advance fingerprint results are required as an interim measure prior to the contract employee start date. An unfavorable determination made by the Navy Command ™s Security Manager is final and such a determination does not relieve the contractor from meeting any contractual obligation under the contract. If contractor employees already possess a current favorably adjudicated investigation, the Navy Command ™s Security Manager will use the Visit Authorization Request (VAR) via the Joint Personnel Adjudication System (JPAS). The contractor shall include the IT Position Category per SECNAV M-5510.30 for each employee designated on a VAR. The VAR requires annual renewal for the duration of the employee ™s performance under the contract. The Navy Command ™s Security Manager will forward the required forms to OPM for processing. Once the investigation is complete, the results will be forwarded by OPM to the DON Central Adjudication Facility (CAF) for a position of trust determination. When a favorable determination is not made, contractor employees shall not be permitted to work on this contract effort and if already working on the contract shall be removed immediately. The potential consequences of any requirements under this clause including denial of access for a proposed contractor employee who fails to obtain a favorable trustworthiness determination in no way relieves the contractor from the requirement to execute performance under the contract within the timeframes specified in the contract. Contractors shall plan ahead in processing their employees and subcontractor employees for working in non-sensitive positions, with sensitive information, and/or on Government IT systems. The contractor shall insert this clause in all subcontracts when the subcontractor is permitted to have physical access to a federally controlled facility and/or access to a federally-controlled information system/network and/or access to government information. (End of Clause) DoD 8570.01-M Information Assurance Workforce Improvement Program. ______ No Additional IA Certification Required ___X__ Information Assurance DoD 8570.01-M Required: Oracle Database Administrator: IA Certification Level ___IAM Level I___ Computing Environment Certification ___None___ The Contractor shall ensure that personnel accessing information systems have the proper and current information assurance certification to perform information assurance functions in accordance with DoD 8570.01-M, Information Assurance Workforce Improvement Program. The Contractor shall meet the applicable information assurance certification requirements, including- (1) DoD-approved information assurance workforce certifications appropriate for each category and level as listed in the current version of DoD 8570.01-M. (2) Appropriate operating system certification for information assurance technical positions as required by DoD 8570.01-M. (a) Upon request by the Government, the Contractor shall provide documentation supporting the information assurance certification status of personnel performing information assurance functions. (b) Contractor personnel who do not have proper and current certifications shall be denied access to DoD information systems for the purpose of performing information assurance functions. Proof of the above indicated IA certification and computing environment certification is to be provided for all contractor personnel along with the vendor quote. In addition to the IA certificate, active enrollment and participation in the certification maintenance program must be established prior to contract award to ensure the appropriate access can be secured by contractor resources. Questions and additional information requirements may be addressed by contacting the NAVSUP Business Systems Center Information Assurance Manager (IAM). 11.0Government Furnished Equipment: The government will provide work facilities to the on-site contractor. The government will provide computer hardware and software required and access to local telephones with voicemail and long distance access when the contractor is acting on behalf of the government. NAVSUP Business Systems Center will provide all equipment, tools and servers used to maintain software and host these applications. 12.0Qualifications/Experience: The contractor shall have Information Assurance (IA) certification IAM Level I. The contractor shall have the following experience: 12.1 System Integration: -Capacity management and tuning; -UNIX OS (LINUX SOLARIES HP-UX AIX) for use in programming and management; -MQseries; -Using open standards; -Knowledge of various window versions for coding and management; -Knowledge of routers, LANS, and TCP/IP for use in programming and support of interfaces; -Project Management of Navy projects; and -Moving Navy applications. 12.2 Data Communications: -Writing and supporting parallel programming, non-stop coding, non-blocking, and multi-threaded coding environments; -COBOL, TAL, TACL, C, Scripting, binary machine languages, and some 8088 assembler programming; -Create and maintain common code base across the Navy systems regardless of the OS and application; -Large, integrated systems and the implementation of upgrades that affect external or interfaces and commands/organizations; -Requirements determination and writing functional requirements documentation; -Analysis of proof of concepts, product evaluations, and benchmarking; -Communication protocols-HLAPI interfaces; -Scripting and Macro languages; -Asynchronous Wide Area (AWAN) devices for connecting systems via TCP/IP networks, modems; -Configuring windows servers as part of Ethernet networks and DSU/CSU and communication controllers; -Communications between Tandem computers, windows and UNIX systems; -Developing, integrating, installing, and supporting Navy interfaces; -Configured NT servers as part of Ethernet networks; -Configure modems, DSU/CSUs and communication controllers; -Integration of NT server as a proxy server, using PPTP for secure communications between Tandem computers, HP9000s; -Integration of COTS for Reliable File Transfer (RFT) over a TCP/IP network; and -Writing test events and e execution of those test events. 13.0Non-Disclosure Agreement: The Business Sensitive Information Non-disclosure Agreement is required for this order. Refer to DFARS 252.204-7000, Disclosure of Information, and DFARS 252.204-7003, Control of Government Personnel Work Product. Sole Source Statement NetWeave Integrated Solutions, Inc. (NIS) assisted in the development of the interface code and has maintained the proprietary middleware software currently imbedded in the technical architectures of numerous legacy production systems. The legacy systems are: Total Asset Visibility (TAV), which includes Real-time Reutilization Asset Management (RRAM), Central Point of Network Entry (CPEN)/Virtual Master Stock Item Record (VMSIR), Naval Aviation Logistics Command Information System (NALCOMIS), and Fleet Inventory Management and Reporting System (FIMARS). This middleware software is branded under the name NetWeave. NetWeave has been incorporated into numerous uniquely configured legacy system technical solutions over the past eight years and is essential to facilitate disparate inter-system/application messaging. The use ofNetWeave software and contractor support is critical for successful communications of the legacy systems. NIS provides analysis, repairs or development of workaround features to support the software/code. In addition, NIS performs unit and system test, installs appropriate software (provided by either NAVY or NIS), performs equipment set up, provides monthly maintenance, trouble shoots production, and provides overall maintenance and security of the interface operations tasks. NIS is the only vendor with source code ownership rights to NetWeave.
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