SPECIAL NOTICE
D -- Software Maintenance and Technical Support for FDR/CPK, FDRINSTANT software
- Notice Date
- 9/15/2011
- Notice Type
- Special Notice
- NAICS
- 511210
— Software Publishers
- Contracting Office
- Contracting Center of Excellence (NCR-CC), 200 Stovall Street, 11TH Floor, Alexandria, VA 22331-1700
- ZIP Code
- 22331-1700
- Solicitation Number
- W91QUZ0010069249
- Archive Date
- 12/14/2011
- Point of Contact
- Kimberly Shields, 703-325-1927
- E-Mail Address
-
Contracting Center of Excellence (NCR-CC)
(kimberly.d.campbellshields@us.army.mil)
- Small Business Set-Aside
- N/A
- Description
- The Army Contracting Command, National Capital Region, on behalf of the United States Army Information Technology Agency intends to award a sole source contract under the authority of FAR 6.302-1. Only one responsible source and no other supplies or services will satisfy agency requirements, to INNOVATION DATA PROCESSING, 275 Paterson Ave., Little Falls, NJ 07424-1658 The Department of Army Information Technology Agency, Data Center (ITA-DC), requires Software Support maintenance for software that is installed and operates on the IBM z196's systems located in the Data Center and the IBM z890 system located at our remote site, Disaster Recovery Site. Open Software Technologies is the sole source supplier and developer of the FDR/CPK, FDRINSTANT software. Maintenance and Software support is available only through Innovation Data Processing. The Software products are currently licensed by the Army Information Technology Agency. Innovation Data Processing will provide software licenses, maintenance releases, and new software releases. Licensing of software will consist of software maintenance, to include new software releases, problem resolution services, and correction of software errors identified by the Government in the use of the software. "Software maintenance" releases are scheduled by the vendor to correct known software problems, eliminate deficiencies, which have been identified, or otherwise improve the operational performance and effectiveness of the original software product. "Problem resolution services" refers to a customer service "hot line" whereby the vendor provides telephonic technical support to users of its software products, in the exploration identification, and correction of problems associated with the use of the software. "Correction of software errors" refers to the vendor providing replacement software code, either through scheduled maintenance releases or one-time emergency releases, for sections of current code, which have been determined to contain errors. Software maintenance may occur at either the Contractor's site or at the Pentagon depending on the nature of the problem and the security considerations. In such cases, when the security of the system prevents sending "dump" information out of the Data Center, the Contractor would be required to perform maintenance on-site. The contractor will provide software maintenance support maintenance for a period of one (1) year, after date of award. The principal period of maintenance shall be 24 hours per day, 7 days week, 365/366 days per year including holidays; this will be called 24x7 maintenance. This action will result in a Firm Fixed Price contract. This Notice of Intent to award a sole source contract IS NOT a request for competitive proposals. There will be no RFP available for competitive proposals. Phone calls will not be accepted. The point of contact for this action is Kimberly Campbell Shields, Contract Specialist. Interested parties may express their interest and provide a Capability Statement to the Contract Specialist via email at kimberly.d.campbellshields@us.army.mil no later than 22 September 2011. A determination not to compete this proposed contract action upon responses to this notice is solely within the discretion of the Government. Best regards
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/notices/f0292653d49cae2184192b0e436ec695)
- Record
- SN02577740-W 20110917/110915235230-f0292653d49cae2184192b0e436ec695 (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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