SPECIAL NOTICE
D -- Notice of Intent: IVR Maintenance
- Notice Date
- 5/19/2011
- Notice Type
- Special Notice
- NAICS
- 517911
— Telecommunications Resellers
- Contracting Office
- Pension Benefit Guaranty Corporation, Chief Management Officer, Procurement Department, Suite 1090, 1200 K Street, N.W., Washington, District of Columbia, 20005-4026
- ZIP Code
- 20005-4026
- Solicitation Number
- RQ-35-11-000140
- Point of Contact
- Patricia Page, Phone: 2023264000
- E-Mail Address
-
page.patricia@pbgc.gov
(page.patricia@pbgc.gov)
- Small Business Set-Aside
- N/A
- Description
- The Pension Benefit Guaranty Corporation (PBGC) intends to make a sole source award to M&C Associates for maintenance renewal of current Interactive Voicemail Response (IVR) System. The period of performance will be one base year consisting of twelve months. This renewal is a sole source procurement. The purchase is for a one year maintenance and technical support to maintain (2) 48 Port Port MPS500 Systems, with Dual Hard Drives and 1 PeriPro License. The current PBGC IVR system is based on two Nortel MPS 500 Sun/Solaris Unix servers with a legacy speech platform. These servers utilize two 48 port systems with digits-only speech and two languages (English and Spanish). The product is with no database connectivity and limited speech usage. The IVR has been used as an automated attendant versus a tool to improve service and efficiency. This is not a Request for Quote (RFQ), but a Notice of Intent. No RFQ will be issued. Interested parties may, however, request further information (no later than 9:00 AM May 23, 2011) by email to Contract Specialist, Patricia Page at page.patricia@pbgc.gov.
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/PBGC/CMO/PD/RQ-35-11-000140/listing.html)
- Place of Performance
- Address: 1200 K Street NW, Suite 10900, Washington, District of Columbia, 20005, United States
- Zip Code: 20005
- Zip Code: 20005
- Record
- SN02451772-W 20110521/110519234150-12867f881eb5b747e6f56fdc4c585e4a (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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