Loren Data's SAM Daily™

FBO DAILY ISSUE OF DECEMBER 15, 2010 FBO #3308
DOCUMENT

R -- Personal Identity Verification (PIV) Enrollment Training - Attachment

Notice Date

12/13/2010
 

Notice Type

Attachment
 

NAICS

611420 — Computer Training
 

Contracting Office

Department of Veterans Affairs;Center for Acquisition Innovation-Austin;1701 Directors Blvd;Suite 600;Austin TX 78744
 

ZIP Code

78744
 

Solicitation Number

VA798A11RI0030
 

Response Due

12/16/2010
 

Archive Date

12/18/2010
 

Point of Contact

Valerie J Morris
 

E-Mail Address

ct
 

Small Business Set-Aside

Service-Disabled Veteran-Owned Small Business
 

Description

SOURCES SOUGHT/REQUEST FOR INFORMATION (RFI) #VA798A-11-RI-0030 This announcement is a source's sought synopsis and Request for Information (RFI) on a potential Request for Proposals (RFP) that may be issued for a Personal Identity Verification (PIV) Enrollment Training contract for the Department of Veterans Affairs (VA). The sources sought portion of this notice is being issued to determine if there are any Service Disabled Veteran Owned Small Business (SDVOSB) contractors capable of and interested in providing the required services. The notice also includes a DRAFT Statement of Work (SOW)/Performance Work Statement (PWS), which is being posted by VA for industry comment in order to clarify any vague language and improve upon the SOW/PWS prior to a formal solicitation being issued. It is anticipated an RFP will be issued for a PIV Enrollment Training contract within the next two (2) to three (3) months, potentially resulting in the award of a Firm-Fixed Price (FFP) contract to support the VA in PIV Training. Contractors are not required to respond to this source's sought/RFI in order to provide a response to the anticipated forthcoming RFP. If you choose to respond, your response should consist of the following: Sources Sought Portion (3 Page limit): 1.Sources Sought Response Capabilities Statement - this is limited to three (3) pages using Times New Roman 12 pt font. Indicate your interest and capability to meet the requirements in the SOW/PWS at various VA locations within the United States. Any other marketing language included in the response to the RFI beyond the 3 page capabilities statement will result in the response being discarded. Please indicate your socioeconomic status in your capabilities statement. RFI Portion (5 Page Limit Total, use Times New Roman 12 pt font): 2.Comments/Questions on SOW/PWS - Please submit comments/questions pertaining to the attached SOW/PWS. The purpose of this RFI is to clarify any vague language and improve upon the PWS prior to a formal solicitation being released. 3.You will not receive answers back to any questions posed. Do not submit any proprietary information in response to this RFI beyond the capability statement. Suggestions for language changes to the PWS may be incorporated into the final PWS included in the RFP. Submit all responses to the RFI electronically to the contract specialist, Valerie Morris, at valerie.morris2@va.gov. All communication regarding this RFI shall be accomplished via email in writing (no telephone calls or mailed hard copies will be accepted). No contract will result from this notice, and the Department of Veterans Affairs (VA) bears no responsibility for any costs incurred by, or on behalf of contractors in preparing a response to this notice. DRAFT STATEMENT OF WORK (SOW)/ PERFORMANCE WORK STATEMENT (PWS) 1.0 SPECIFIC TASKS AND DELIVERABLES The Contractor shall perform the following: (Identify specific tasks required and discuss deliverables for each task) 1.1PROJECT MANAGEMENT PLAN The Contractor shall draft a Project Management Plan (PMP) that lays out the Contractor's approach, timeline and tools to be used in execution of the contract. The PMP should take the form of both a narrative and graphic format that displays the schedule, milestones, risks and resource support. The PMP shall also include how the Contractor shall coordinate and execute planned, routine, and special data collection reporting requests. Contractor shall actively maintain the PMP and provide updates to the PIV PMO (OSP PMO?) monthly. Deliverables: A.Project Management Plan (PMP) B.Monthly Updates to the PMP 1.2REPORTING REQUIREMENTS The contractor shall provide the COTR with Monthly Progress Reports to include Gantt charts from Microsoft Project. The report shall include detailed instructions/explanations for each required data element, to ensure that data is accurate and consistent. These reports shall reflect data as of the last day of the preceding month. The Monthly Progress Reports shall cover all work completed during the reporting period and work planned for the subsequent reporting period. The report shall also identify any problems that arose and a description of how the problems were resolved. If problems have not been completely resolved, the Contractor shall provide an explanation. The Monthly Progress Report shall also illustrate any change in production rates at sites the Contractor has worked with to implement corrective actions. The Contractor shall notify the PEO, VA Program Manager (VA PM), COTR, and CO, in writing, immediately if problems arise adversely impacting the performance of the PWS. Deliverables: A.Monthly Progress Report 1.3PREPARATION OF TRAINING TEAM(S) TO PERFORM PIV TRAINING The Government shall provide to the Contractor existing training materials and user manuals for the PIV System. Contractor shall familiarize themselves with these materials prior to attending a train the trainer session. Contractor Training team(s) shall attend a 3 day (?) train the trainer session at the CRDC in Falling Waters, WV. Contractor shall provide signed attendance sheets for morning and afternoon of each day of train the trainer sessions. Deliverables: A.Signed Attendance Sheets 1.4SITE SCHEDULE The Contractor shall determine the preferred schedule for site visits in conjunction with and the approval of HSDP-12 Representatives for VHA and VBA. Contractor shall schedule three sites per week for receive training. Deliverables: A.Site Visit Schedule 1.5SITE OUTREACH Prior to the TRAINING team(s) traveling to the specified sites, Contractor shall perform outreach to the sites to ensure site readiness. Outreach shall include: "Coordination with local Information Resource Managers (IRMs) in conjunction with the PIV Technical Team to ensure all equipment is in working order prior to training. "Identification and coordination with points of contact for conducting training at the site (minimum of PCI Manager, Registrars & Issuers, Sponsors?). "Verification that a minimum of 24 applicants are already sponsored in the PIV Enrollment System and have adjudicated Special Agency Check (SAC) and initiated National Agency Check with Written Inquiries (NACI) prior to conducting training. "Verification that the Issuance Office is fully staffed prior to conducting training and all staff will be present for PIV Training. "Verification that the Issuance Office is stocked with the necessary consumables prior to conducting training. (Printer laminate, printer ribbons, card stock, etc.) "Completion of final checklist to be coordinated with the site and signed prior to conducting training. The PIV PMO will provide contractor a Go/No-Go Decision based on the completion of the checklist. Deliverables: A.Final Checklist Per Site 1.6PIV TRAINING (TRAINING) The Contractor shall have the capability to provide VA employees and other contractor personnel badge issuance training of procedures for performing duties related to PIV card services, HSPD-12, and FIPS 201. The Contractor shall provide documentation of the competence of badge issuance personnel and their satisfactory performance of duties relating to provision of these services. "The Contractor shall perform user Training on the use of the PIV Enrollment and Card Management System for Sponsors, Registrars, Issuers and PIV Card Issuance (PCI) Managers. Descriptions of each of these roles and the tasks these roles perform can be found in Addendum C as well as a description of currently available Training materials and resources. oThis Training and certification will ensure users are trained in all aspects of the mechanical features of the PIV system and all its peripheral devices and software. A list of PIV issuance workstation equipment and peripheral devices can be found in Addendum B. oInstruction shall include at a minimum: "Fingerprinting and Fingerprinting techniques "User operational tasks "Administration tasks "The Contractor shall perform Training on PIV Roles and Responsibilities; see Addendum C for descriptions of each role, tasks these roles perform, and currently available Training materials and resources. "The Contractor shall deliver a final trip report after the completion of each site visit detailing the competence of badge issuance office personnel and their satisfactory performance of duties relating to provision of these services. The Trip Report will include any issues or problems the Contracting team(s) encountered while performing these services. "Sites are being requested to produce a minimum of eight (8) cards per day. Ideally, with three (3 days TRAINING, Contractor should be able to produce 24 PIV cards during their site visit. It will be anticipated that this number shall be achieved unless the Contractor is able to identify and document the constraints preventing the facility from achieving this target. Deliverables: A.Trip Report 2.0 GENERAL REQUIREMENTS 2.1ENTERPRISE AND IT FRAMEWORK The Contractor shall support the VA enterprise management framework. In association with the framework, the Contractor shall comply with OI&T Technical Reference Model (One-VA TRM). One-VA TRM is one component within the overall Enterprise Architecture (EA) that establishes a common vocabulary and structure for describing the information technology used to develop, operate, and maintain enterprise applications. One-VA TRM includes the Standards Profile and Product List that collectively serves as a VA technology roadmap. Enterprise Strategy, Policy, Plans & Programs (ESPPP) has overall responsibility for the One-VA TRM. The Contractor shall comply with Program Management Accountability System (PMAS) that mandates all new VA IT projects/programs use an incremental development approach, requiring frequent delivery milestones that deliver new capabilities for business sponsors to test and accept functionality. Implemented by the Assistant Secretary for IT, PMAS is a VA-wide initiative to better empower the OI&T Project Managers and teams to meet their mission: delivering world-class IT products that meet business needs on time and within budget. The Contractor shall utilize ProPath, a VA-wide process management tool, as a central resource that builds upon the OED Program and Development managers' delivery of high-quality products. ProPath provides an 'at-a-glance' perspective of nearly every step in the software development process. ADDENDUM B PIV Registrar Station "Workstation Dell Optiplex 745/755/760 (VA Dell Lease Program; includes monitor, mouse, keyboard with card reader and all power and connector cords) "Canon Camera "Canon AC Adaptor "CrossMatch Guardian "Camera Tripod "Backdrop "Backdrop Tripod "Backdrop Frame PIV Issuance Station "Workstation Dell Optiplex 745/755/760 (VA Dell Lease Program; includes monitor, mouse, keyboard with card reader and all power and connector cords) "Fargo HDP5000 Printer "YMCKK Ribbon "Transfer Film "Overlaminate "Fargo Cleaning Kit PIV Proctor Station "Workstation Dell Optiplex 745/755/760 (VA Dell Lease Program; includes monitor, mouse, keyboard with card reader and all power and connector cords) "CrossMatch Verifier Equipment Specifications Cross Match LScan Guardian DescriptionModelPart Number Cross Match LSCAN Guardian USB Scanner Only, Autocapture and RollsLScan Guardian920108 Cross Match Verifier 310 DescriptionModelPart Number Cross Match Verifier 310 USB LC 2.0Verifier 310920081 Fargo HDP5000 Printer DescriptionModelPart Number HDP5000 Dual Side Printer - Base Model, 16MB Memory, 110-240 VACHDP500089003 Fargo HDP5000 YMCKK RibbonHDP500084052 Fargo HDP5000 Transfer FilmHDP500084053 Fargo HDP5000 1.0 Laminate FrontHDP500082612 Fargo HDP5000 1.0 Laminate BackHDP500082608 Fargo HDP5000 Cleaning KitHDP500089200 Canon Rebel EOS Digital Camera DescriptionModelPart Number Canon EOS Rebel XS Digital SLR Camera - Black, 3x Optical, 10MP, Rechargable Battery, 2gb Storage Card, Carrying Case, 2.5" Display, USB Interface, Fully Compatible with ImageWare Biometric SoftwareCanon EOS Rebel XS Digital SLR 48867GC1-KIT ADDENDUM C PIV Sponsors/Managers Responsibilities "Enter applicant's data into Enrollment Portal oPersonal information oEmployment information "Verifies applicant is authorized to receive card oDetermines type of card and access needed "Keeps applicant informed of card status "Reissues new cards as needed oLost or damaged cards oExpired cards PIV System User Training Objectives Familiarize Sponsors with the Manager and Sponsor Tasks section of the PIV Enrollment application process including: "Accessing the PIV Enrollment Portal "Initiating PIV Card applications "Manager section "Sponsor section "Corrections "Card Re-Issuance PIV Registrars Responsibilities "Captures applicant biometrics oPhotograph for everyone oFingerprints for logical access "Performs ID Proofing oMust see two forms of acceptable ID oValidates completion of Background Investigations PIV System User Training Objectives Familiarize Registrars with Registrar Tasks section of PIV Enrollment application process, including: "Accessing the VA PIV Enrollment Portal "Capturing applicant biometrics oPhotographing all applicants oFingerprinting PIV Card applicants "Perform ID Proofing oDocumenting applicant identification information oValidating Background Investigation dates "Terminating application upon request PIV Issuers Responsibilities Prints, Issues, Updates and Terminates cards "Prints and Issues ID card oPrints ID card oVerifies applicant identity oAssigns Personal Identification Numbers (PIN) to card "Updates card as needed oUnlocks PKI certificates oResets PIN as needed "Terminates card oLost, stolen, expired PIV System User Training Objectives Demonstrate how to perform the following: "Print, Issue, Update and Terminate PIV cards oPrint and Issue cards requested by Sponsors oUpdates card as needed Unlocks PKI certificates and Resets PINs oTerminates card Lost, stolen, expired PIV Card Issuance (PCI) Managers Responsibilities Oversees enrollment / issuance activities "Implements corrective actions "Ensures overall reliability of PIV issuance process (FIPS 201-1 and NIST SP800-79) "Approves issuance of Flash Badges "Grants system access to other PIV Officials *Each site is recommended to have a primary and at least one alternate and is also recommended to be assigned to the facility's Associate Director/Support Services Chief PIV System User Training Objectives Familiarize PCI Managers with PIV Role Management tasks, including how to: "Modify a PIV User's Role Membership oHow to modify PIV Officials' membership roles by granting access rights "View PIV User's Roles oHow to review PIV Officials' membership roles to verify their access rights "Other Tasks oView PIV User oSubmitting Help Desk Tickets Currently Available Training Materials " PIV Official Role Certification Training and Exam oAll individuals serving in PIV Officials Roles must complete this training and pass exam prior to being granted system access Sponsors/Managers Registrars Issuers PCI Managers complete the three above oCurrently in PowerPoint presentation format with exams in MS Word format oTransitioning to online training platform to automate training and exam and provide tracking mechanism " PIV System User Guides oSystem user guides for each PIV role with step by step instructions for using the PIV Enrollment Portal Sponsors/Managers Registrars Issuers PCI Managers oAvailable in MS Word and PDF formats oGuides include screen shots and helpful information such as common mistakes " PIV System User Classroom Training o PIV System user training presentations in PowerPoint for all PIV Official Roles Sponsors/Managers Registrars Issuers PCI Managers Overview o Intended for classroom-style training oHave been used to conduct training using LiveMeeting
 

Web Link

FBO.gov Permalink
(https://www.fbo.gov/notices/1c9b74a8cd84be08ab5a7afb888e6840)
 

Document(s)

Attachment
 

File Name: VA798A-11-RI-0030 VA798A-11-RI-0030_1.doc (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=166478&FileName=VA798A-11-RI-0030-001.doc)

Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=166478&FileName=VA798A-11-RI-0030-001.doc

 

Note: If links are broken, refer to Point of Contact above or contact the FBO Help Desk at 877-472-3779.
 

Record

SN02342834-W 20101215/101213233649-1c9b74a8cd84be08ab5a7afb888e6840 (fbodaily.com)
 

Source

FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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