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FBO DAILY ISSUE OF SEPTEMBER 29, 2010 FBO #3231
SOLICITATION NOTICE

D -- Intent to Sole Source - Syntellect Software and Maintenance

Notice Date
9/27/2010
 
Notice Type
Combined Synopsis/Solicitation
 
NAICS
423430 — Computer and Computer Peripheral Equipment and Software Merchant Wholesalers
 
Contracting Office
Department of the Treasury, Departmental Offices/Procurement Services Division (DO/PSD), Procurement Services Division (PSD), 1425 New York Avenue, Suite 2100, Washington, District of Columbia, 20220
 
ZIP Code
20220
 
Solicitation Number
10PRSMT0120
 
Archive Date
10/1/2010
 
Point of Contact
Brian M. Carper, Phone: 2026228763, Brunilda Betancourt, Phone: 202-927-0703
 
E-Mail Address
brian.carper@do.treas.gov, brunilda.betancourt@do.treas.gov
(brian.carper@do.treas.gov, brunilda.betancourt@do.treas.gov)
 
Small Business Set-Aside
N/A
 
Description
The US Department of the Treasury, Procurement Services Division intends to intends to negotiate on a sole source basis (IAW FAR 13) with Syntellect Inc, 2095 W Pinnacle Peak Rd STE 110, Phoenix, AZ 85027. Synellect is the only responsible source that can provide maintenance/licenses and custom reports to their Customer Interaction Manager solution (CIM). The OFAC Call Center was developed on CIM, which is an exclusive product of Syntellect. As a result, only Syntellect can provide support and maintenance for the following: Base System License, Support Software, Voice Interface, Speech Recognition License, Concurrent Voice Seat License, Limited Voice Seat License, IQM Server License, IQM Voice Recording Agent License, Fax Server License, Customer Directed Faxback License, Agent Initiated Fax License, PIKA Inline MM 4L 4-Port Analog Card, 8-Port Analog Card, Brooktrout 8-Port Analog Fax Card. Cold Standby System: Cold Standby System License, Fax Server License, Customer Directed Faxback License. Test & Development System: Base System License, Support Software, Voice Interface License, Additional Port License, Speech Recognition License, Concurrent Voice Seat License, IQM Server License, IQM Voice Recording Agent License, Fax Server License, Customer Directed Faxback License, Agent Initiated Fax License. This notice of intent is not a request for competitive proposals and no solicitation document exists for this requirement. However, parties interested in responding to this notice will need to submit technical data, sufficient to determine capability in providing the same product. A determination by the Government not to compete based on responses to this notice is solely within the discretion of the Government. Parties that believe they are capable of meeting this requirement should submit capability statements to Brian Carper by 12:00 pm September 30, 2010 to Brian.Carper@do.treas.gov.
 
Web Link
FBO.gov Permalink
(https://www.fbo.gov/spg/TREAS/DOPSD/PSD/10PRSMT0120/listing.html)
 
Place of Performance
Address: -, Washington, District of Columbia, 20220, United States
Zip Code: 20220
 
Record
SN02297729-W 20100929/100927234419-13fcc854d9d063e1303d06a3544f433a (fbodaily.com)
 
Source
FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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