SOURCES SOUGHT
70 -- Mobile Device Monitoring Software
- Notice Date
- 9/9/2010
- Notice Type
- Sources Sought
- NAICS
- 541519
— Other Computer Related Services
- Contracting Office
- Other Defense Agencies, Washington Headquarters Services, WHS/Acquisition Directorate - Kent St., 1777 Kent Street, Arlington, Virginia, 22209, United States
- ZIP Code
- 22209
- Solicitation Number
- 10EN220-134
- Archive Date
- 9/14/2010
- Point of Contact
- Christopher Henshaw, Phone: 703-696-4013
- E-Mail Address
-
christopher.henshaw@whs.mil
(christopher.henshaw@whs.mil)
- Small Business Set-Aside
- N/A
- Description
- SOURCES SOUGHT NOTICE Mobile Device Monitoring Software This is a Sources Sought notice. This is NOT a solicitation for proposals, proposal abstracts, or quotations. The Department of Defense (DoD), Washington Headquarters Services (WHS), Acquisition Directorate (AD) is seeking small business firms under NAICS Code 541519 that, if any, can provide mobile device monitoring software for 4,000 devices with 10 system admins. The software must support continuity of operations/continuity of business (COOP/COB) failover and meet the following features and capabilities: • Software must support BlackBerry Enterprise Servers (BES) and Good Mobile Messenger (GMM). • Software must monitor multiple BES and GMM domains from a single instance. • Software must analyze all BES and GMM log files continuously in real-time. • Software must provide unified web-based interface with single page view for BES/GMM monitoring solution. • Software must correlate problems across multiple BES/GMM, mail servers, carriers, and domains. • Software must provide automatic recommendations for BES/GMM tuning and optimization actions to improve performance and reduce outages. • Software must provide agent-less, low footprint monitoring solution for BlackBerry. • Software must provide optional On Device diagnostics and alerting. • Software must provide end-to-end monitoring including hop to hop email delivery breakdown, including Mail Server to BES/GMM, BES/GMM processing time, BES/GMM to device, for each user in real-time. • Software must provide the ability to view message flow of a user, view problem description, view recommended action, and take action with one click fix-it (such as reset passwords) from a single screen. • Software must provide long-term data collection and reporting. • On-site 1 day system admin training for 10 system admins. • Software installation and tuning support (4 days) • Quote must include 1 year annual software support/software maintenance (5x10 support). • The Government does not currently require security management modules. Small business firms interested in this requirement must identify their interest and capabilities with respect to this requirement by Monday, 13 SEP 2010 at 10:00 am (EST). This is NOT a request for competitive proposals. Please refer any questions to Chris Henshaw at (703) 696-4013 or by email to christopher.henshaw@whs.mil.
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/ODA/WHS/WHSAPO/10EN220-134/listing.html)
- Record
- SN02275649-W 20100911/100910000648-39a0a42807a6a660eb775031558fb7ae (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
| FSG Index | This Issue's Index | Today's FBO Daily Index Page |