SOLICITATION NOTICE
H -- Evaluation of Enhanced Tribal Identification Card
- Notice Date
- 8/11/2010
- Notice Type
- Combined Synopsis/Solicitation
- NAICS
- 541611
— Administrative Management and General Management Consulting Services
- Contracting Office
- Department of Homeland Security, Customs and Border Protection, Procurement Directorate - DC, 1300 Pennsylvania Avenue, N.W., Room 1310 NP, Washington, District of Columbia, 20229, United States
- ZIP Code
- 20229
- Solicitation Number
- HSBP1010Q58793
- Archive Date
- 9/8/2010
- Point of Contact
- Jagdish Narayan, Phone: 202-325-4467
- E-Mail Address
-
jagdish.narayan@cbp.dhs.gov
(jagdish.narayan@cbp.dhs.gov)
- Small Business Set-Aside
- Service-Disabled Veteran-Owned Small Business
- Description
- This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in FAR 12.6, simplified acquisition procedures and the resultant purchase order will include all applicable provisions and clauses in effect through the Federal Acquisition Circular 05-44. This announcement constitutes the only solicitation and a written solicitation will not be issued. This synopsis, NAICS code 541611, is to notify contractors that the government intends to issue a Purchase Order in accordance with FAR Part 13.106 for the following specifications, under the simplified acquisition procedures. This procurement is 100% set-aside for Service Disabled Veteran Owned Small Businesses. Prospective vendors are responsible for downloading the solicitation and any amendments. It is the vendor's responsibility to monitor the Federal Business Opportunities (FBO) website for the release of any amendments to this solicitation. The Government reserves the right to award a contract without discussions if the Contracting Officer determines that the initial offer(s) is/are providing the Best Value and discussions are not necessary. This solicitation is issued as a Request for Quote (RFQ). Background : The U.S. Government has a long historical relationship with the Federally Recognized Tribes. As a result of this relationship, in the WHTI Land/Sea Final Rule, the Department of Homeland Security (DHS) allowed all Tribes to work with U.S. Customs and Border Protection (CBP) to produce an enhanced tribal card. The Enhanced Tribal Identification Card (collectively termed 'ETC') is the creation of an entirely new type of international travel document for land border entry into the United States. It is anticipated that ETC will be an acceptable alternative document for U.S. and Canadian Citizens who are members of a U.S. Federally Recognized Tribes. In 2008, the Department of Homeland Security (DHS) began reaching out to all U.S. Federally Recognized Tribes to develop, test, issue and evaluate an ETC with facilitative technology for volunteer U.S and Canadian citizens members of a U.S. Federally Recognized Tribe to be used as an alternative document for crossing the land/sea border. This ETC will meet the statutory citizenship and identity requirements set forth for the Western Hemisphere Travel Initiative. On April 3, 2008, CBP sent a letter to all U.S. Federally Recognized Tribes inviting them to work with CBP to enhance their tribal identification card. In consultation with the Tribes, CBP created a Memorandum of Agreement (MOA) as a starting point for the ETC negotiations. Numerous tribes in the border-states of California, Arizona, Washington, Idaho, North Dakota, Michigan, New York and Maine have engaged CBP in the MOA process. To date, ten tribes have officially submitted an ETC MOA to CBP. Of those, CBP has signed an MOA with five tribes - the Kootenai of Idaho, the Pascua Yaqui of Arizona, the Seneca of New York, the Tohono O'odham of Arizona, and the Coquille of Oregon. All five of these tribes are expected to produce an ETC by September 2011. In the 9/11 Bill, Congress outlined numerous aspects of WHTI that had to be evaluated, including ETC initiative. The ETC MOAs include a provision for CBP to do an valuation of the Tribe's ETC initiative once card issuance has begun. Specific Areas for ETC Evaluation 1. Review and Evaluate the Card Issuance and Protection Process The following are the minimum areas that must be addressed in the evaluation report: ETC Card Control This specific aspect will be done by either the Tribe or its vendor a) Is the ETC card stock kept in a secure location? b) Does that location have physical security (locked doors, surveillance, armed guards, etc.) and limited access (supervisory control, access based on permission only, tracking system for the card stock, etc.)? c) Are the ETC cards issued (printed/activated) from a central location? d) Are the ETC cards taken directly from the central location to central printing by an approved the issuing facility employee and kept secure until printing? e) Is there at least a two stage process where the issuing facility employee who approves the ETC is separate from a review stage where the card is actually issued (In both cases, the issuing facility employee must be one of the cadre of the issuing facility employees who has been approved by the Tribe.)? ETC Card Features a) Does the ETC card, at a minimum, display full legal name, DOB, gender, full facial photo, issuance/expiration date, Tribal affiliation, and citizenship or place of birth (in some cases citizenship of place of birth may not be on face of card but provided in data share)? b) Does the card face have Tribal name in the title? c) Does the card have "Enhanced" on its face. d) Does the card have physical security features to prevent counterfeiting such as, watermarking, micro-printing, optically variable inks, ultraviolet sensitive inks, deliberate errors, unique fonts, overlapping data and holograms. 2. Review and Evaluate the issuing facility Employee Selection and Vetting Process The following are the minimum areas that must be addressed in the evaluation report: a) Has the issuing facility identified the cadre of employees who can approve ETCs? What documentation is on file with the issuing facility to indicate these employees are approved to issue ETCs? b) Do all these employees have a background check to include NCIC and 10-print? What documentation is on file with the issuing facility to indicate these employees have had a background check? c) Have all the issuing facility employees had training relating to the Tribe's ETC initiative - policies, document recognition, equipment, etc? What documentation is on file with the issuing facility to indicate these employees have had this training? d) Have all the issuing facility employees received training and demonstrated proficiency in the use of the ETC issuance and verification technology? 3. Review and Evaluate the issuing facility Employee Training Process The following are the minimum areas that must be addressed in the evaluation report: a) Is the document training consistent? b) Do the interview techniques follow a standardized template? c) Does the training on any equipment/technology follow a standardized template? 4. Confirm the Use of Facilitative Technology The following is the minimum that must be addressed in the evaluation report: · Does the ETC card have both vicinity (Gen 2) RFID technology and Machine Readable Zone? 5. Review and Evaluate the Process for Personal Data Verification for ETC Applicants The following are the minimum areas that must be addressed in the evaluation report for all ETC holders: a) Are all ETC holders United State Citizens or born in the United States? i. What documentation does the issuing facility have to prove U.S. citizenship or place of birth of the applicant (state issued birth certificate, passport, Consular's Report of Birth Abroad, naturalization certificate, certificate of citizenship, or Tribal birth document)? b) What documentation did the ETC holder provide to prove identity? i. What documentation does the issuing facility have to prove this? c) Is the full application in the applicant's file? i. What documentation does the issuing facility have to prove this? d) Did the applicant sign a statement certifying that they are providing true and correct information? i. What documentation does the issuing facility have to prove this? e) Did the applicant sign a statement that they understand that a limited amount of their personal data will be shred by DHS? i. What documentation does the issuing facility have to prove this? f) Did all applicants undergo an interview by the issuing facility staff? i. What documentation does the issuing facility have to prove this? g) Was photo validation utilized on every applicant for comparison purposes? i. What documentation does the issuing facility have to prove this? h) Are all ETC holders a recognized member of the Tribe? i. What documentation does the issuing facility have to prove this? The following are the minimum areas that must be addressed in the evaluation report for all ETC holders that are Canadian citizens or born in Canada (this may not apply to all Tribes - only to those that have Canadian members in their MOAs): a) Are all ETC holders Canadian Citizens or born in Canada? i. What documentation does the issuing facility have to prove Canadian citizenship or place of birth of the applicant (provincial issued birth certificate, passport, Canadian report of birth abroad, Canadian naturalization certificate or Tribal birth document)? b) What documentation did the ETC holder provide to prove identity? i. What documentation does the issuing facility have to prove this? c) Is the full application in the applicant's file? i. What documentation does the issuing facility have to prove this? d) Did the applicant sign a statement certifying that they are providing true and correct information? i. What documentation does the issuing facility have to prove this? e) Did the applicant sign a statement that they understand that a limited amount of their person data will be shred with DHS? i. What documentation does the issuing facility have to prove this? f) Did all applicants undergo an interview by the issuing facility staff? i. What documentation does the issuing facility have to prove this? g) Was photo validation utilized on every applicant for comparison purposes? i. What documentation does the issuing facility have to prove this? h) Are all ETC holders a recognized member of the Tribe? i. What documentation does the issuing facility have to prove this? 6. Review and Evaluate Data Entry Procedures The following are the minimum areas that must be addressed in the evaluation report: a) The contractor shall review (by sampling, random auditing, comparison to source data, etc) data entry procedures, and report on the completeness and accuracy of data entered into the issuing facility systems. b) The contractor shall review data transfer procedures (parsing and subsequent transmittal) for comparison and contrast to source data and/or data contained in the issuing facility databases for completeness and accuracy. 7. Review and Evaluate the Fraud Protection Process The following are the minimum areas that must be addressed in the evaluation report: a) For all documents submitted by ETC applicants, was technology used to authenticate those documents by searching for key security features? i. What documentation does the issuing facility have to prove this? b) For all documents submitted by ETC applicants, if technology was not used to authenticate those documents by searching for key security features was it done manually by issuing facility staff? i. What documentation does the issuing facility have to prove this? c) Did all applicants for the ETC sign a perjury declaration on the ETC application? i. What documentation does the issuing facility have to prove this? d) Have all potential fraud cases, to include any referred by CBP as a result of a seizure, been forwarded to the affected Tribe's special investigative unit or other appropriate organization for prosecution, if warranted? i. What documentation does the issuing facility have to prove this? Description of Deliverables The evaluation report will provide the current status of all areas outlined, any conditions that are not met, and corrective actions taken by the Tribes. Coordination with the Tribes to schedule site visits/ on-site evaluations will begin within 14 business days from contract award. Description of Deliverable Date Due Kick-off meeting between vendor and CBP To be completed within 5 days of award Kick-off meeting between vendor, CBP and Tribe To be completed within 5 days of CBP notification to vendor that the evaluation will proceed for one of the five Tribes listed Individual Tribe Enrollment Center and Headquarters Site Visit / On-site Evaluation To be completed within 14 calendar days once coordinated with Tribe Site Visit to Individual Tribe Vendor Production Facility To be completed within 14 calendar days of Tribe Enrollment Center Evaluation Individual Tribe Draft Evaluation Report for Enrollment Center and Vendor Production Facility 20 business days after completion of site visit CBP/Contractor draft review meeting A meeting (to be held in Washington, D.C.) to review the draft report will take place within 5 business days from submission of draft report Final Individual Tribe Draft Evaluation Report for Enrollment Center and Vendor Production Facility 5 business days after completion of CBP/Contractor joint review of draft report Labor Categories : CBP anticipates the following labor categories being utilized: Labor Category No. of Hours Hourly Rate Total Price Operations Research Specialist Technical Subject Matter Expert Senior Systems Analyst Data Technician Period of Performance (POP) CBP anticipates awarding a Firm Fixed Price type task order for the following five (5) Tribes with a performance period of September 2010 through September 2011. The Pascua Yaqui of Arizona - Tucson, AZ (estimated October 2010) The Kootenai of Idaho - Bonners Ferry, ID (estimated February 2011) The Seneca of New York - Tonawanda Reservation, NY (TBD) The Tohono O'odham of Arizona - Sells, AZ (TBD) The Coquille of Oregon - North Bend, OR (TBD) F. O. B The Pascua Yaqui of Arizona - Enrollment Center in Tucson, AZ The Kootenai of Idaho - Enrollment Center in Bonners Ferry, ID The Seneca of New York - Enrollment Center in Tonawanda Reservation, NY The Tohono O'odham of Arizona - Enrollment Center in Sells, AZ The Coquille of Oregon - Enrollment Center in North Bend, OR Government Furnished Information The following documents will be provided to the successful vendor: i. Memorandum of Agreement between the Tribes and CBP ii. Service Level Agreement (SLA) iii. Information Sharing Agreement (ISA) Evaluation and Award : Award: The Government intends to evaluate proposals and, if necessary conduct discussions with all responsible Vendors within the competitive range. The award will be made to the Vendor whose proposal conforms to the terms and conditions of the solicitation and award may be made to other than the lowest priced or the highest technically rated offer. A purchase order will be issued to the contractor whose proposal is determined to offer the best value to CBP after consideration of all evaluation factors. Relative importance and trade-offs. The Government will base the determination of best value on performance, and the other evaluation factors identified elsewhere in this solicitation. The determination of best value also considers the relative importance of the evaluation factors. Technical factors are significantly more important than price. It is pointed out, however, that should technical competence between vendors be considered approximately the same, then price could become primary. CBP will base its award decision using a best value analysis that results in the most advantageous acquisition for the government. CBP's acquisition strategy used to obtain best value may result in an award to other than the lowest priced, technically rated Vendor. Best value analysis spans a continuum from the lowest priced, technically acceptable proposal to those proposals in which tradeoffs between price, past performance, and each Vendor's technical solution is evaluated. Evaluation Factors: Technical : Factor 1 : Management/Technical Approach (Page limit of 30, font size 12) Describe your firm's management and technical approach in meeting the requirements contained in the SOW. Include a discussion of your firm's demonstrated ability and capability to effectively and efficiently perform the proposed work. Provide a staffing plan-including resumes of your proposed key personnel-that demonstrates the expertise necessary to complete the work in 45 days. Factor 2 : Past Performance (No page limit) Provide at a minimum two references for like or similar work done for public or private entities, including current contact information. CBP will contact the references to assess your firm's past performance. Price : (No page limit) CBP will evaluate the Vendors' price proposals to determine fairness and reasonableness. Prices that are determined to be either unreasonably high or unrealistically low in relation to the proposed work may indicate the Vendor's lack of understanding of the requirement and may result in the overall proposal being considered unacceptable. Vendors must provide sufficient details to support proposed prices. CCR : Vendors must be registered in the Central Contractor Register (CCR) prior to the award of a contract. You may register by going to www.ccr.gov. You will need your Dun & Bradstreet number and banking information. Questions Deadline : All questions are to be submitted via email to Jagdish.Narayan@dhs.gov no later than August 17, 2010, 2:00pm EST. Due Date for Quotations : All quotations are due, via email to: Jagdish.narayan@dhs.gov, no later than 2:00pm, EST on: August 24, 2010. Provisions and Clauses : The provision at FAR 52.212-1, Instructions to Vendors Commercial Items applies to this solicitation. The following agenda has been attached to this provision: None. Vendors shall include a completed copy of the provision at FAR 52.212-3, Vendor Representations and Certifications Commercial Items. The clause at FAR 52.212-4, Contract Terms and Conditions, Commercial Items applies to this acquisition. The following agenda has been attached to the clause: None. The following FAR clauses cited are applicable: FAR 52.217-8, FAR 52.222-35, FAR 52.222-36, and FAR 52.232-33. Clauses and provisions are incorporated by reference and apply to this acquisition. Responses : Responses to this notice must be sent via email to: Jagdish.narayan@dhs.gov. No phone calls will be accepted.
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/DHS/USCS/PDDC20229/HSBP1010Q58793/listing.html)
- Place of Performance
- Address: (as stated in description), United States
- Record
- SN02237505-W 20100813/100812000245-37c0a99f0c1b9563a7d4ea4fb71640bc (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
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