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FBO DAILY ISSUE OF AUGUST 12, 2010 FBO #3183
MODIFICATION

R -- Discovery Resource Center Manager

Notice Date
8/10/2010
 
Notice Type
Modification/Amendment
 
NAICS
624190 — Other Individual and Family Services
 
Contracting Office
Department of the Air Force, Air Combat Command, 49 CONS, 490 First Street, Suite 2160, Building 29, Holloman AFB, New Mexico, 88330-7908, United States
 
ZIP Code
88330-7908
 
Solicitation Number
F2E3FS0089A902
 
Archive Date
9/12/2010
 
Point of Contact
Brandy K. Hemmingsen, Phone: 575-572-0636, Mary K Hoelscher, Phone: 575-572-7828
 
E-Mail Address
brandy.hemmingsen.ctr@holloman.af.mil, mary.hoelscher@holloman.af.mil
(brandy.hemmingsen.ctr@holloman.af.mil, mary.hoelscher@holloman.af.mil)
 
Small Business Set-Aside
Total Small Business
 
Description
This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Subpart 12.6 Streamlined Procedures for Evaluation and Solicitation for Commercial Items, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested and a written solicitation will not be issued. The solicitation number for this procurement is F2E3FS0089A902 and this is a Request For Quotation (RFQ). The anticipated award will be a Firm Fixed Price Contract, the award will be made based on the lowest price. The solicitation shall incorporate provisions and clauses that are in effect through Federal Acquisition Circular FAC 2005-37. The North American Industry Classification System (NAICS) code is 541512 The SB size standard for this code is $6.0 million. This requirement is 100% set aside for Small Business. DESCRIPTION: CLIN0001: Services nonpersonal: Contractor shall provid management of the Holloman AFB Airman and Family Readiness Center's Discovery Resource Center. Duties to be perfomed in the Airman and Family Readiness Center (A&FRC), under the supervision of the Director, A&FR. IAW Attached statement of work. The period of performance for this contract will be 1-Oct-10 to 30-Sept-11. QNTY: 1 each. Provision at FAR 52.212-1, Instruction to Offerors Commercial Items (JUN 2008) applies to this acquisition. The following addenda is provided to this provision: Request for Quotation should be submitted and shall contain the following information: Solicitation Number; Time Specified for receipt of offers; Name; Address; Telephone Number of Offeror; Terms of the expressed warranty; Price, Payment terms, Any discount terms, F.O.B. terms, CAGE code, DUNS number, Tax ID number and acknowledgement of all solicitation amendments. Quotes must indicate quantity, unit price and total amount. Offerors that fail to furnish the required information, or reject the terms and conditions of the solicitation may be excluded from consideration. The following provisions and clauses are by reference only; however, they may be viewed and read in full at http://farsite.hill.af.mil/: FAR 52.212-3, Offerors Representations and Certifications-Commercial Items (AUG 2009); FAR 52.212-4, Contract terms and conditions-Commercial Items (JUN 2010); FAR 52.252-1, Solicitation Provisions incorporated by reference (FEB 1998); DFARS 252.204-7004, Central Contractor Registrations (52.204-7) Alternate A (SEP 2007); FAR 52.211-6, Brand Name or Equal (AUG 1999); FAR 52.212-5, (Dev) Contract terms and Conditions required to implement statutes or executive orders-Commercial Items (JUL 2010); FAR 52.219-6, Notice of Total Small Business Set-Aside (JUN 2003); FAR 52.222-3, Convict Laber (JUN 2003); FAR 52.222-19, Child Labor-Cooperation with Authorities and Remedies (JUL 2010) (E.O. 13126); FAR 52.222-21, Prohibition of Segregated Facilities (FEB 1999); FAR 52.222-26, Equal Opportunity (MAR 2007) (E.O. 11246); FAR 52.222-36, Affirmative Action for Workers with Disabilities (JUN 1998) (29 U.S.C. 793); FAR 52.222-41, Service Contract Act of 1965 FAR 52.222-50, Combating Trafficking in Persons (FEB 2009); FAR 52.225-13, Restrictions on Certain Foreign Purchases (JUNE 2008) FAR 52.232-33, Payment by Electronic Funds Transfer-Central Contractor Registration (OCT 2003); FAR 52.233-3, Protest After Award (AUG 1996); FAR 52.233-4, Applicable Law for Breach of Contract Claim (OCT 2004); FAR 52.247-34, F.o.B Destination (NOV 1991); FAR 52.252-2, Clauses incorporated by reference (FEB 1998); FAR 52.222-41, Service Contract Act of 1965 DFARS 252.203-7002, Requirement to Inform Employees of Whistleblower Rights (JAN 2009); DFARS 252.204-7003, Control of Government Personnel Work Product (APR 1992); DFARS 252.204-7004, Alternate A, Central Contractor Registration (SEP 2007); DFARS 252.212-7001, Contract terms and conditions required to implement statutes or executive orders applicable to Defense Acquisitions of commercial items (JUN 2010); DFARS 252.225-7001, Buy American Act and Balance of Payments Program (JUN 2010) DFARS 252.232-7003, Electronic Submission of Payment Requests (MAR 2008) (10 U.S.C.) DFARS 252.232-7010, Levies on Contract Payment (DEC 2006); DFARS 252.247-7023, Transportation of Supplies of Sea (MAY 2002); DFARS 252.247-7023, Alternate III, Transportation of Supplies of Sea (MAY 2002) The point of contact for this solicitation is Lynn Horner, Contract Administrator, USAF 575-572-0636, FAX: 575-572-7333, e-mail lynn.horner.ctr@holloman.af.mil. Contracting officer: Mary Hoelscher, 575-572-7828, e-mail mary.hoelscher@holloman.af.mil. IMPORTANT NOTICES: 1) RFQ submission must be in accordance with solicitation; 2) Offerors must be registered in the Central Contractor Registry to be eligible for award (Ref. DFARS 252.204-7004, Required Central contractor Registration); 3) All Amendments, if applicable, must be acknowledged; 4) questions concerning this notice must be submitted to the Points of contact as indicated in this announcement. Response Time- Request for Quotation will be accepted at the 49th Contracting Squadron, 490 First St, Suite 2160, Holloman AFB, NM 88330 not later than 10:00 a.m. Mountain Standard Time on 28 August 2010. All quotes must be marked with RFQ number and title. Quotes may be emailed to brandy.hemmingsen.ctr@holloman.af.mil Added: <input type="hidden" name="dnf_class_values[procurement_notice][description][1][added_on]" value="2010-08-10 13:16:46">Aug 10, 2010 1:16 pm Modified: <input type="hidden" name="dnf_class_values[procurement_notice][description][1][modified_on]" value="2010-08-10 16:44:35">Aug 10, 2010 4:44 pm Track Changes STATEMENT OF WORK FOR DISCOVERY RESOURCE CENTER MANAGER 1.0 SCOPE OF WORK The Contractor shall provide management of the Holloman AFB Airman and Family Readiness Center's Discovery Resource Center. Duties to be performed in the Airman and Family Readiness Center (A&FRC), under the supervision of the Director, A&FR. 2.0 HOURS OF WORK Services will be performed Monday through Friday from 0800-1700 (l-hour lunch), or as otherwise determined by supervisor, in the A&FRC, or other assigned location. Hours may be adjusted in advance of work performance, with prior approval from supervisor. When contractor is required to work beyond an 8 hour day/40 hour week, due to fulfilling requirements such as evening classes or evening hours, time will be compensated as determined by appropriate supervisor. 3.0 CONTRACTOR PERSONNEL The contractor shall have knowledge of the A&FRC Resource Center functions, and Microsoft Office Profcssional Suit. 4.0 DESCRIPTION OF SERVICES The contractor will assist the A&fRC staff in providing a full range of readiness services in the following areas: Transition Assistance. Spouse Employment, Relocation, Personal Financial Readiness, Personal and Family Life information, Air Force Wounded Warrior and Readiness to authorized patrons who are seeking assistance in the Discovery Center at the A&FRC. Provide technical assistance to users of the Discovery Center, assisting in the operation of computer based programs, as specified in requirements below, and other programs available in the Discovery Center. Serve as initial point of contact for all Discovery Center software, hardware, and user problems to include network issues. if the contractor cannot resolve the problem he/she should contact the Work Group Manager (WGM) for assistance. 4.1 Assess and report potential risk on the Discovery Center's network. 4.2 Assist with equipment installation/configuration. Notify the WGM or equipment custodian of any hardware relocation within the Discovery Center. 4.3 Prepare and maintain system and contiguration documentation. 4.4 Install and configure authorized software on resource center end-user workstations. 4.5 Immediately report all computer equipment outages (i.e. servers, hubs, modems and routers) to the WGM. This is necessary for tracking problem areas and identifying maintenance trends. 4.6 Troubleshoot user hardware and software errors to the best of their ability. 4.6 Relocate/replace user workstations when required by A&FRC management. 4.7 Upgrade system and application software as required by WGM. 4.8 Prepare and distribute information to users. Promotes user awareness concerning unauthorized or illegal use of computer hardware and software. 4.9 Keep users informed of network status and services. 4.11 Ensure workstations and network software remains virus free. 4.12 Review and submit locally developed software to the WGM. Will not install or modify any equipment or software without prior approval from WGM. This includes any software downloaded from world wide web (WWW) or vendor bulletin board systems (BBS). 4.13 Maintain software library and original diskettes. Ensure backups are made of all original diskettes. 4.14 Maintain network integrity. Permits only authorized users to access the Quality of Life Network (QoLNet) and Internet Service Provider (ISP) accounts. 4.15 Maintain system documentation (maintains memory and application configuration; maintains network schema, checklists, and systems operations logbook). 4.16 Update risk analysis as required by base Computer Systems Security Officer. 4.17 Control communications access to the wide area network. 4.18 Plan for short-tenn and long-term loss of system hardware and software. 4.19 Perform routine systems maintenance and weekly system backups. 4.20 Check in and catalog new materials within one week of receipt, develop bibliographies of all resources, and make recommendations for ordering additional or updated resources. 4.21 Ensure maintenance of accountability statistics on resources used by clients. Develop charts, logs, and statistical summaries as directed by the A&FRC management. 4.22 Ensure that Discovery Center is opened, lights, and equipment turned on at the beginning of each day. Ensure that adequate house-cleaning is accomplished each day to keep the Discovery Center in an orderly manner; i.e., dusting, straightening papers, cleaning off tables and desks, stocking books and videos, etc. 4.23 After opening The Discovery Center, bring up main menus on all computers, ensure printer paper is loaded and sign-in log is available for appropriate date. 4.23.1 Ensure all clients completely fill out sign-in log. The logs will be filed in the A&FRC administrative office. Provide to A&FRC management a monthly client usage report in the format established by them not later than the fifth working day of the next month. 4.23.2 Assist any clients with technical questions concerning use of computer programs, formatting of materials to be printed, such as but not limited to resumes federal and non-federal, operation of video machine, and other electronic equipment. 4.23.3 Provide information and referral services to clients seeking assistance with services such as financial, parenting, relationship problems, change management, transition, careers, relocation information, and all other A&FRC services. 4.23.4 Be familiar with the cataloging system for print and video materials as established by the A&FRC management, and be able to assist clients in locating and selecting appropriate resource materials based on their needs. 4.23.5 Catalog new material and shelve material in appropriate areas. Displays of newly acquired materials will be arranged in an area designated by the A&FRC management, and changed each week or as needed. 4.23.6 Monitor use of materials and make recommendations when necessary for acquisition of additional materials or safeguarding of any stock. 4.23.7 Inventory all materials quarterly no later than the last working day of the last month of the quarter. Report any loss or damage to the A&FRC management the next duty day. 4.23.8 Must ensure the Discovery Center is properly closed at the end of the official duty day. All lights, and equipment shall be turned off. When other A&FRC staff members are not present, be responsible for turning off lights in restrooms and hallway, as well as securing outside doors to the building. 4.23.9 Responsible for checking in/out resource materials during contractor's work hours. Military/family member/civilian ID cards will be presented as proof of identity when checking out materials. Make telephone follow-up calls for materials not returned within the time frame established by A&FRC management. 4.23.10 Maintain computer security at all times, to include the following: 1. Discovery Center clients will be limited to those software programs accessible through the main menu. Usage of all other programs, including the operating system will not be allowed. 2. Insure that no personal discs are used in the computers. 3. Access to any on-line program will be under the direct supervision of the contractor. 4. Any and all computer software/hardware malfunctions or abuse will be documented and reported immediately to the WGM. 4.24 Input appropriate customer data / workshop information into AFFIRST system 5.0 SECURITY REQUIREMENTS 5.1 Physical Security. The contractor shll be responsible for safeguarding all government property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured. 5.2 Pass And Identification Items. The contractor shall ensure the pass and identificationitems required for contract performance are obtained. 5.3 Retrieving Identification Media. The contractor shall return all identification media, including vehicle passes prior to contract expiration or termination of service. 5.4 Traffic Laws. The contractor shall comply with base traffic regulations. 5.5 Weapons Firearms and Ammunition. Contract employees are prohibited from possessing weapons, firearms, or ammunition on themselves or within their contractor-owned vehicle or privately owned vehicle while on Holloman Air Force Base (AFB). 5.6 Key Control. The contractor shall establish and implement methods of making sure all keys issued to the contractor by the Government are not lost or misplaced and are not used by unauthorized persons. The contractor shall not duplicate any keys issued by the government. 5.6.1 The contractor shall immediately report to the Quality Assurance Evaluator (QAE) or Program Manager any occurrences of lost or duplicated keys. 5.6.2 In the event keys, other than master keys, are lost or duplicated, the contractor may be required, upon written direction of the contracting officer, to re-key or replace the affected lock or locks without cost to the government. The government may, however, at its option, replace the affected lock or locks or perform re-keying and deduct the cost of such from the monthly payment due the contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the government and the total cost deducted from the monthly payment due the contractor. 6.0 CONTROLS OVER WORK Contractor will conduct instructional classes for spouses in basic computer and Microsoft computer software usage. Classes must be made available three quarters of the year: two of the quarters must contain instructional classes that will be conducted in the evening. Oversight to be provided by Director. Airman & Family Readiness Center. 7.0 OTHER SIGNIFICANT FACTORS/QUALIFICATIONS Contractor must have a background in. and working knowledge of: 7.1 Competence in operating an IBM compatible personal computer. Must also have a working knowledge of Microsoft Office products. 7.2 Basic communication skills appropriate in the professional environment of the A&FRC. Therefore, a minimum of 12 college credit hours in social work or social services is required: or a minimum of one-year experience working in an Air Force A&FRC or a similar helping service agency environment will be a suitable substitute. 7.3 Basic understanding of military protocol, support group organizations, understanding of family systems in a military sening, ability to communicate. and work effectively with diverse groups. 7.4 Speak, write and understand the English language fluently. 7.5 Gain competency of duties within 14 calendar days. 7.6 Contractor shall dress in appropriate business attire while in performance of contract. 8.0 QUALIFICATION SUBMITTALS 8.1 Resume. 8.2 References, no less than two. 8.3 College transcripts or proof of qualifying work experience. 9.0 GOVERNMENT FURNISHED PROPERTY OR SERVICES The Government will provide workspace, desk, personal computer, associated equipment, and office supplies.
 
Web Link
FBO.gov Permalink
(https://www.fbo.gov/spg/USAF/ACC/49CONS/F2E3FS0089A902/listing.html)
 
Place of Performance
Address: Building 788 Holloman AFB NM, Holloman, New Mexico, 88330, United States
Zip Code: 88330
 
Record
SN02235044-W 20100812/100810235501-e3113e325d44f1249f1df9e663283cc4 (fbodaily.com)
 
Source
FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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