SOURCES SOUGHT
R -- NURSE ADVICE LINE
- Notice Date
- 7/7/2010
- Notice Type
- Sources Sought
- NAICS
- 561421
— Telephone Answering Services
- Contracting Office
- Medcom Contracting Center North Atlantic, ATTN: MCAA NA Bldg T20, 6900 Georgia Avenue NW, Washington, DC 20307-5000
- ZIP Code
- 20307-5000
- Solicitation Number
- W91YTZ10R0079
- Response Due
- 7/9/2010
- Archive Date
- 9/7/2010
- Point of Contact
- Gwendolyn Bridges, 757-314-7801
- E-Mail Address
-
Medcom Contracting Center North Atlantic
(gwendolyn.bridges@us.army.mil)
- Small Business Set-Aside
- Total Small Business
- Description
- This notice is issued to obtain intersted parties qualified in providing nurse advice line services for Kenner Army Health Clinic, Fort Lee, VA. The contractor shall provide all personnel, labor, materials, equipment, and services for providing a telephone-based nurse triage service. Service will provide clinical assessment and appropriate level of care support services for the TRICARE program. Advice to callers will assist beneficiaries in taking responsibility for their personal healthcare needs. All calls shall be answered following nationally recognized and physician approved clinical protocols and guidelines for symptom based calls. The service shall gather information from the nurse triage service calls and be entered into a database to show assessments, documented resolution, and/or further action needed from a Primary Care Manager (PCM) or the Chief of the Medical Staff. Call information shall be e-mailed to KAHC. The contractor shall communicate activity with KAHC. Items requiring necessary follow-up from the Group Practice Manager, PCM or Chief of the Medical Staff will be identified by the contractor. In summary, services will entail: "A telephone-based assessment and support service. "Timely call management and individual/aggregate reports of activity. "Triage callers to assist them in taking responsibility for their personal healthcare management and to direct them to an appropriate level of care. "Telephone nurse triage services, processing, administration and management to include data collection and reporting. Responses will be used to determine the appropriate procurement method for this requirement.
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/USA/MEDCOM/DADA15/W91YTZ10R0079/listing.html)
- Place of Performance
- Address: Kenner Army Health Clinic 700 24th Street Fort Lee VA
- Zip Code: 23801
- Zip Code: 23801
- Record
- SN02198881-W 20100709/100707235501-484153c34f9af5896193b8b3da0a2068 (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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