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FBO DAILY ISSUE OF OCTOBER 02, 2009 FBO #2869
AWARD

D -- IT Support Services at Rock Island Arsenal

Notice Date
9/30/2009
 
Notice Type
Award Notice
 
NAICS
541519 — Other Computer Related Services
 
Contracting Office
TACOM - Rock Island, ATTN: AMSTA-AQ-AR, Rock Island Arsenal, Rock Island, IL 61299-7630
 
ZIP Code
61299-7630
 
Solicitation Number
W52H09-09-R-5000
 
Archive Date
10/30/2009
 
Point of Contact
Val Hansen, 309-782-3720
 
E-Mail Address
TACOM - Rock Island
(val.b.hansen@us.army.mil)
 
Small Business Set-Aside
N/A
 
Award Number
W91QUZ-06-D-0011-DG02
 
Award Date
9/23/2009
 
Awardee
QSS Group, Inc. 8270 Willow Oak corporate Dr. #300, Fairfax, VA 22031-4514
 
Award Amount
8,010,845.00
 
Line Number
7010
 
Description
The following is a list of the services to be provided to the Rock Island Arsenal and their tenants and are In Accordance With (IAW) Command, Control, Communications, Computer, and Information Management (C4IM). 1. Communication System and system Support 2. Information Assurance 3. Automation This is the CIO/G6 approved services that are to be provided to U.S. Army Garrison Rock Island Arsenal (USAG-RIA) and tenant activities, which includes baseline and mission levels of support.. The day-to-day services provided by DOIMs on installations, includes network operations, desktop services, email, telephones, and connectivity to long-haul communications. All work performed will be IAW the Army approved C4IM Services List and supporting documents (IT Metrics, Army Information Technology (IT) Metrics Glossary of Terms and Army Information (IT) Metrics Program Metric Clarification) with responsibility belonging to the contractor to address the impact/if any, to changes in performance standards with the COR, before implementation of new performance standards are enacted. The contractor, (responding technician ) will resolve problems with priorities and timetables identified in section C.14.j. When resolution cannot be completed with the identified timetable, the technician will advise the customer and document on current trouble ticket an estimated time to complete/resolve the identified problem, and all associated action to complete resolution. Some of services and/or performance requirements specified in this PWS may deviate from the C4IM. These changes are unique to Rock Island Arsenal and take precedence over C4IM guidance.
 
Web Link
FBO.gov Permalink
(https://www.fbo.gov/spg/USA/USAMC/DAAE20/Awards/W91QUZ-06-D-0011-DG02.html)
 
Record
SN01977255-W 20091002/091001002930-0114c15d086d8aad92a129d1a52610e6 (fbodaily.com)
 
Source
FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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