SOLICITATION NOTICE
D -- UNIVERSITY RESEARCH CENTERS WEBSITE AND VIRTUAL ONLINE COMMUNITY
- Notice Date
- 9/16/2009
- Notice Type
- Combined Synopsis/Solicitation
- NAICS
- 541511
— Custom Computer Programming Services
- Contracting Office
- NASA/Dryden Flight Research Center, Code A, P.O. Box 273, Edwards, CA 93523-0273
- ZIP Code
- 93523-0273
- Solicitation Number
- NND09312590Q
- Response Due
- 9/25/2009
- Archive Date
- 9/16/2010
- Point of Contact
- Brian G. Bowman, Contracting Officer, Phone 661-276-3329, Fax 661-276-2904, Email Brian.G.Bowman@nasa.gov - Terra L Calahan, Acquisistion Support Contractor, Phone 661-276-5985, Fax 661-276-2243, Email Terra.L.Calahan@nasa.gov
- E-Mail Address
-
Brian G. Bowman
(Brian.G.Bowman@nasa.gov)
- Small Business Set-Aside
- Service-Disabled Veteran-Owned Small Business
- Description
- NASA/DFRC has a requirement for the establishment of a University Research CentersWebsite and Virtual Online Community (URCWVOC).The specifications are:The Contractor shall provide the intellectual leadership, web design expertise, resourcesand incidental necessary to perform the work described in this Statement of Work. Thework shall include research and content development, technical editing and review, usersadministration capability, user and task analysis, requirement plans and usage reports,URCWVOC communication DVD and Video, NASA IT Security C&A requirements and disasterrecovery protection, and evaluation of web site. The Website should include the historyof the program, goals and objectives, photo gallery of events, accomplishments, URC inthe News and feature stories, streaming video for seminars/virtual symposia. Tasks include:1.User and Task AnalysisIdentify users of the URCWVOC site in order to develop a thorough understanding of thetarget audience, their typical tasks, their specific constraints, and resource needsConduct pollings with users to identify additional user requirementsConduct online survey of current users, needs, tasks, and satisfaction levels Analyze user needs, requirements, and satisfaction levels. Review/analyze customer service emailsReview/analyze Web logs and search logsCollect and review secondary market research related to URCWVOC audienceUser and Task Analysis Deliverables include: -Written report of data collection findings and recommendations-Written report of task analysis findings and recommendations2.Research and Content DevelopmentCreate informative and compelling content that is aligned with the NASA mission and thegoals and objective, and history of the URC projectConduct extensive research to comprehend the requirements for the target audience andconceptualize the most suitable content structure to achieve communication goalsCreate a comprehensive information architecture which is compatible with the brand image,visuals and design, so that users may easily navigate through a well-integrated,information-rich and user-friendly websiteProvide content with relevant keywords and phrases, ensuring that the web presenceremains cutting edge within search engine rankings.User and Research and Content Development Deliverables include: Monthly research and content submission to NASA for review and approval that responds to the URC Communitys needs and the progam objectivesWritten content analysis report that addresses the overall effectiveness, text layouts,navigation and other related areas3.Technical Editing and ReviewSystemic weekly review and editing website final content for effectiveness and claritysupporting the URC goalsEnsure that the final text is completely error-free (typographical errors or mistakes inspelling, grammar and punctuation); consistent in style and tone generates action morereadily through persuasive writingEnsure that the final content is appropriate to the NASA mission, URC goals and STEMissues and is free of factual errorsEnsure that the final content addresses the target audiencesTechnical Editing and Review Deliverables include: Monthly editing and review report, which provides recommendations for the final contentApply approved edits to the final content on site4.Users Administration CapabilityCreate authorization and authentication website users for access controls for intranet,extranet and federated portal content applications and Web services environmentsCreate memberships roles to manage user access to restricted resources, such asmembers-only pages; create rules (permissions) that selectively grant or deny accessManage user profile data, including requiring systematic annual up dates; determinewhether a user is in a particular role and the current user roleCreate templates for reports from user databaseCreate word processing capabilities from user database, including mail merging, masse-mailing, and data input from selected Create streaming video capability for seminars and virtual symposiaUsers Administration Capability Deliverables include: Create, manage, and maintain a user administration planWritten report of findings and recommendation5.Requirement Plans and Usage reportsCreate journal/log detailing site design, site map and site navigation strategy,information architecture and content organization, and student ambassadors usageWritten progress reports and up dates on site developmentRequirement Plans and Usage Reports Deliverables include: Monthly written report of findings and recommendation6.URC Communication DVD and Video/VodcastCreate a DVD and Video that describes the mission of the URC, its history, and theimpact on the host institutions, including student and faculty interviews, actionactivities, and web site usageProvide vodcast (3-5 minutes in length) that highlights the impact of each URC Manage providing limited duplicate copies upon requestURC Communication DVD and Video Deliverables include: Production and distribution of URC DVD and Video/Vodcast7.C&A Requirements and Disaster Recovery ProtectionAdditional server requirements for managed hosting, firewall, and security to meet theC&A requirementProvide disaster recovery from backup and maintain a current file library of all assets,graphics, and source code and revision history for URCWVOC websiteC&A Requirements and Disaster Recovery Protection Deliverables include: Architecture overview report with recommendationsBackup and recovery policy documentContingency plan process document 8.Evaluation and Impact Analysis of web sitePerform quarterly and year-end summative evaluation of URCWVOC web siteDevelop PowerPoint presentation on the overall design projectDevelop Lessons Learned document of the URCWVOC usability engineering effort to be placedon GSAs usability siteWeb Site Evaluation Deliverables include: Written report of usability testing findings and recommendations that incorporatesvideo/audio clips of key issuesPowerPoint presentation on URCWVOC site usability effortLessons Learned document o URCWVOC usability effort9.Performance PeriodThe performance period for this effort is 12 months from the effective date of award.10.Final Deliverables Based upon Description of Work to be CompletedDeliverablesDue Date*User and Task Analysis Deliverables: a. Written report of data collection findings and recommendationsb. Written report of task analysis findings and recommendations60 days after awardUser and Research and Content Development Deliverables: a. Monthly research and content submission to NASA for review and approval thatresponses to the Communitys needs and the STEM workforce agendaWritten content analysis report that addresses the overall effectiveness, text layouts,navigation and other related areasMonthly, beginning 30 days after awardTechnical Editing and Review Deliverables: a. Monthly editing and review report, which provides recommendations for the finalcontentApply approved edits to the final contentMonthly, beginning 30 days after awardUsers Administration Capability Deliverables: Create, manage, and maintain a user administration planWritten report of findings and recommendation180 days after award V. Requirement Plans and Usage Reports Deliverables: a. Monthly written report of findings and recommendationMonthly, beginning 30 days after awardURCWVOC Communication DVD and Video Deliverables: Production and distribution of URCWVOC DVD and Video180 days after awardC&A Requirements and Disaster Recovery Protection Deliverables: Architecture overview report with recommendationsBackup and recovery policy documentContingency plan process document210 days after award Web Site Evaluation Deliverables: Written report of usability testing findings and recommendations that incorporatesvideo/audio clips of key issuesPowerPoint presentation on URCWVOC site usability effortLessons Learned document of URCWVOC usability effort270 days after award* Final deliverable schedule to be determined once project plan and timelines are established during NASA/Contractor meetings.This notice is a combined synopsis/solicitation for commercial items prepared inaccordance with the format in FAR Subpart 12.6, as supplemented with additionalinformation included in this notice. This announcement constitutes the onlysolicitation, which is issued as a Request for Quotation (RFQ); quotes are beingrequested and a written solicitation will not be issued. Offerors are required to usethe On-Line RFQ system to submit their quote. The On-line RFQ system is linked above orit may be accessed at http://prod.nais.nasa.gov/cgi-bin/eps/bizops.cgi?gr=C&pin=. Theinformation required by FAR Subpart 12.6 is included in the on-line RFQ.The Government intends to acquire a commercial item using FAR Part 12 and the SimplifiedAcquisition Procedures set forth in FAR Part 13.Questions regarding this acquisition must be submitted in writing (e-mail is preferred)no later than September 21, 2009. Quotes are due no later than September 25, 4:00pm PDT.It is the quoter's responsibility to monitor this site for the release of amendments (ifany). Potential quoters will be responsible for downloading their own copy of thisnotice, the on-line RFQ and amendments (if any).An ombudsman has been appointed - See NASA Specific Note "B".Any referenced notes may be viewed at the following URLs link below.
- Web Link
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