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FBO DAILY ISSUE OF SEPTEMBER 16, 2009 FBO #2853
SOURCES SOUGHT

D -- KNOWLEDGE MANAGEMENT SYSTEM SUPPORT

Notice Date
9/14/2009
 
Notice Type
Sources Sought
 
NAICS
541512 — Computer Systems Design Services
 
Contracting Office
NASA/Glenn Research Center, 21000 Brookpark Road, Cleveland, OH 44135
 
ZIP Code
44135
 
Solicitation Number
PBMA2009
 
Response Due
9/23/2009
 
Archive Date
9/14/2010
 
Point of Contact
Michelle A. Mader, Contracting Officer, Phone 216-433-2765, Fax 216-433-2480, Email Michelle.A.Mader@nasa.gov
 
E-Mail Address
Michelle A. Mader
(Michelle.A.Mader@nasa.gov)
 
Small Business Set-Aside
N/A
 
Description
NASA/GRC is hereby soliciting information about potential sources for theoperational support of a NASA Knowledge Management System, currently in use by theAgency, for the following:Safety and Mission Assurance concentrationHistorical and current document archivingNews and content (both at NASA and selected material outside the agency)Collection of NASA best practices, case studies, lessons learnedVideo, podcast and data collection of subject matter expertiseWeb-enabled workgroupsSearchable Database creationSecure on-line meeting capabilitySocial tools including wikis, chat, blogs, twitterRespondents should include a description of their expertise in the areas listed below andinclude products, previous history, and evidence of subject expertise where available. If such experience and expertise is with an Agency other than NASA, specify which Agencyand the scope of work as it relates to the requested information:IT Systems/Information SecurityMaintenance/infrastructure/operations, change configuration controlSystem Security including vulnerability, application and penetration testing,surveillanceKnowledge of current NASA IT policies and proceduresBackup, archiving, and imaging to include higher availability and redundancyThorough knowledge of management techniques and responsibilities for IT systems(software licensing)Virtual Machine EnvironmentsNIST/FIPS compliance, along with Certification and Accreditation (C&A)Software ApplicationUser and technical support methods and implementation, including metriccollection and analysis for continuous improvementCompliance to NASA directives regarding controlled and/or sensitive/secureinformationBest practice in architecting web-enabled systemsSoftware assurance experience, methodology, and implementationConfiguration/change controlCOTS integration into parent software environments (third party contracts andlicensing)COTS products for inter-system content gathering/exchange (automated electronicdata exchange between disparate systems)Thorough knowledge of current web-based technology and web oriented architecturesKnowledge and implementation of database search, trending, visualization, andanalysis toolsKnowledge of NASA Enterprise Architecture Certification ProcessContent Management/Document Management (CMS/DMS) SoftwareWork Management/Work Flow, and Action/Process TrackingDatabases, php,.netNASA developed software applications and integrationVirtual Environment SoftwareApplication ArchitectureBest practice implementation in Knowledge Management Systems design ( i.e.knowledge retention, knowledge capture, knowledge discovery, knowledge sharing,Communities of Practice (CoP), work groups, team building), meta-tags, enhanced searchcapabilitiesKnowledge of NASA current Knowledge Management Systems architecture, softwaredesign, and objectivesMarketing & OutreachExperience and best practices in: workshops, training methodologies,presentations, and Web training deliveryExperience in enterprise-wide software application implementationExperience and best practices in: information dissemination, content delivery,live event, video, and podcastingSafety and Mission Assurance Subject Matter ExpertiseKnowledge and experience in NASA Safety and Mission Assurance (SMA) requirements,compliance, methodologies and approach, including: Probabilistic Risk Analysis, MishapInvestigation, Systems Safety, Quality Assurance, Quality Engineering, ComplianceVerification and Auditing, Assessments, Problem Reporting, and Corrective ActionTracking.General NASA InvolvementNASA Agency-wide programs and projects current and historical involvement (i.e.corporate reachback)Understanding of NASAs goals and objectivesEngineering and Safety-and-Mission Assurance corporate knowledgeUnderstanding of NASA program and project management policies, requirements,techniques, and methodologiesNo solicitation exists; therefore, do not request a copy of the solicitation. If asolicitation is released it will be synopsized in FedBizOpps and on the NASA AcquisitionInternet Service. It is the potential offerors responsibility to monitor these sitesfor the release of any solicitation or synopsis.Vendors having the capabilities necessary to meet or exceed the stated requirements areinvited to submit appropriate documentation, literature, brochures, and references.Please advise if the requirement is considered to be a commercial or commercial-typeproduct. A commercial item is defined in FAR 2.101.This synopsis is for information and planning purposes and is not to be construed as acommitment by the Government nor will the Government pay for information solicited. Respondents will not be notified of the results of the evaluation. Respondents deemedfully qualified will be considered in any resultant solicitation for the requirement. The Government reserves the right to consider a small business or 8(a) set-aside based onresponses hereto. All responses shall be submitted to Brian Follen, NASA Glenn ResearchCenter, 21000 Brookpark Rd. (MS NSC-OAI), Cleveland, OH 44135 no later than 4:30 pm EDT,September 23, 2009. Please reference PBMA2009 in any response. Any referenced notes maybe viewed at the following URLs linked below.
 
Web Link
FBO.gov Permalink
(https://www.fbo.gov/spg/NASA/GRC/OPDC20220/PBMA2009/listing.html)
 
Record
SN01953413-W 20090916/090915000408-b9e2f5682e4099e6977e46627c5e45f3 (fbodaily.com)
 
Source
FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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