SOLICITATION NOTICE
R -- Patient Escort and Messenger Services
- Notice Date
- 9/14/2009
- Notice Type
- Presolicitation
- NAICS
- 561210
— Facilities Support Services
- Contracting Office
- Department of Health and Human Services, National Institutes of Health, Clinical Center/Office of Purchasing & Contracts, 6707 Democracy Blvd, Suite 106, MSC 5480, Bethesda, Maryland, 20892-5480
- ZIP Code
- 20892-5480
- Solicitation Number
- CC-2010-04
- Archive Date
- 10/14/2009
- Point of Contact
- Deborah C Britton, Phone: (301) 594-5914
- E-Mail Address
-
dbritton@cc.nih.gov
(dbritton@cc.nih.gov)
- Small Business Set-Aside
- Competitive 8(a)
- Description
- The National Institutes of Health, Clinical Center has a requirement to re-compete as and 8(a) Competitive Patient Escort and Messenger Support Services. This requirement shall be acquired under an Indefinite Delivery Type Contract with Task Orders for a Base Year with 4 successive Options. The North American Industry Classification System (NAICS) code is 561210. The Clinical Center Complex of the National Institutes of Health (NIH) is a biomedical research hospital located in Bethesda, Maryland. The facility consists of 234 inpatients beds, 81-day hospital stations, over 20 outpatient clinics, diagnostic and treatment areas, and public waiting areas. Adjacent to the hospital facilities are research laboratories. The complex consists of three buildings: the Warren G Magnuson Clinical Center (Magnuson Center), the Mark O. Hatfield Clinical Research Center (Hatfield Center), and the Ambulatory Care Research Facility (ACRF). Together these three buildings represent approximately 3.5 million square feet of space. The Magnuson Center is research space and the bottom floors house some large departments that support patient care. The ACRF is a fourteen-floor structure, which houses outpatient clinics and research laboratories on twelve floors. The first and second levels of the ACRF houses clinical services including diagnostic radiology, nuclear medicine and PET, surgery, transfusion medicine and laboratory medicine. The Hatfield Center is a seven-story structure with a central large open atrium. Inpatients units are on levels 1, 3, 5, and 7. Levels 2, 4 and 6 are interstitial mechanical space except for small clusters of offices. The Clinical Center is a unique facility in that all patients are on a research protocol and over 50% of patients are from across the country and are often here for extended stays. The needs of this type of patient population differ from a community or academic medical center that draws from a local based population. Patients may be more anxious, often they are alone, or do not have as many visitors, or family members for support. That has made caring for the patient a value that is very highly held in the Clinical Center. In the delivery of outstanding customer service, the hospital looks to the Patient Escort and Messenger Services as one of the “team departments” along with the other front-line patient care services. Some of the other departments on this team are: Hospitality Services, Admissions, Phlebotomy, Radiology, Nuclear Medicine, and Heart Station, to name a few. These are the departments that are “first touch” for our patients early on in the admissions process and they make a lasting impression of the Clinical Center. From 30-35% of the transport, “calls” responded to are for patient transport. This makes it a critical component of the Clinical Center’s effort to provide outstanding front-line patient service. The contractor shall be responsible for transport of patients, which range from very sick and incapacitated patients to patients who are ambulatory but need minor assistance. The Patient Escort and Messenger Service also play a very important role in transporting clinical specimens, research specimens, and blood products; “e” sized medical oxygen gas cylinders, pharmacy items, patient luggage and some paper products. The service above is required twenty-four (24) hours a day, seven (7) days a week, including holidays and days of inclement weather. In addition, the Patient Escort and Messenger service is responsible for transporting (pickup and delivery for all locations) medical records Monday through Friday, after 8 pm, all day weekends and holidays. The anticipated award date for this acquisition is on or about November 1, 2009 with the base award and 4 successive Options. The solicitation shall be published on or about 15 days after the publishing of this announcement. The solicitation shall be published on the Federal Business Opportunity on or about September 29, 2009. This solicitation has been set-aside for 8(a) qualified offerors only. Those offerors proposal intent should email Deborah Britton at dbritton@cc.nih.gov. As previously stated, this announcement is for notifying offerors the solicitation shall be published on Federal Business Opportunity by the submission date. Any offerors inquiring in reference to this acquisition shall contact the above at the email address shown above.
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/HHS/NIH/CCOPC/CC-2010-04/listing.html)
- Place of Performance
- Address: National Institutes of Health, Clinical Center, 10 Center Drive, Bethesda, Maryland, 20892, United States
- Zip Code: 20892
- Zip Code: 20892
- Record
- SN01953324-W 20090916/090915000256-cc3d6bca12b2efe086701f7adcbf3389 (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
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