SOLICITATION NOTICE
U -- Joint Commission Standards
- Notice Date
- 9/4/2009
- Notice Type
- Combined Synopsis/Solicitation
- NAICS
- 813920
— Professional Organizations
- Contracting Office
- Department of Veteran Affairs;Employee Education System (EES);Attn: Contracting Office BLDG 50;#1 Jefferson Barracks Dr;Saint Louis MO 63125
- ZIP Code
- 63125
- Solicitation Number
- VA-777-09-RQ-0279
- Response Due
- 9/10/2009
- Archive Date
- 11/9/2009
- Point of Contact
- Linda Eley314-894-6427
- E-Mail Address
-
Contract Specialist
(Linda.Eley@va.gov)
- Small Business Set-Aside
- N/A
- Description
- This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Subpart 12.6, and 13.106, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested and a written solicitation will not be issued. The solicitation number is (VA-777-09-RQ-0279). The provisions and clauses incorporated herein are those in effect through Federal Acquisition Circular 2005-23, effective June 12, 2008. This requirement is being synopsized as The Department of Veterans Affairs Medical Center/Employee Education Resource Center, St. Louis proposes to enter into a non-competitive commercial item contact with Joint Commission Resources(JCR), 1515 W. 22nd Street, Oak Brook, Illinois, 60523. This solicitation is unrestricted and the National American Industry Classification System (NAICS) is 813920; size standard is $7.0 million. The resulting contract will be a Firm Fixed Price type Contract under FAR Part 12 - Acquisition of Commercial Items. Quote are due September 10, 2009 by 12:00 pm CST to Linda Eley. All questions must be addressed to the Contracting Officer/Specialist only. Any other official may disqualify the offeror from submission of a quote. Joint Commission Standards Update Audio Calls and Continuing Education (SOW) 1.Scope and Objectives. The contractor will conduct a series of 23 2.5 hour audio calls commencing October 1, 2009 and ending October 23, 2009. a. The Contractor is responsible for:"Securing faculty for the program"Faculty biographical sketches"Registration for all 23 live audio calls"Developing the objectives, agenda, post test questions and all other audio call program design, delivery and evaluation elements with input from the DVA for each of the 23 audio calls and have this information available for inclusion in the handout materials at least 2 weeks prior to the start for each individual audio call"Handouts to be provided 2 weeks in advance of each call"Securing 300 audio lines for each of the 23 2.5 hour audio calls"Providing the DVA a dial in number and access code for each of the 23 audio calls at least 2 weeks in advance of each of the 23 audio calls "Providing a copy of each of the 23 different audio files for posting to OQP website within 2 weeks of each audio call"Providing the OQP webmaster all support material for each of the 23 audio calls to be posted on the OQP website in conjunction with the audio file posting"Providing Certificates of Attendance with CME/ CEU (CME for physicians (ACCME), CEU for Nurses (ANCC), and CEU for Administrators (ACHE)) for those participants who choose to complete the post test and evaluation via the secure web-site"Provide a secure https server will be provided for the VA Health System for online"Processing of Audio Conference CE tests and certificates. A HTTPS certified server will be set up for the Department of Veterans Affairs (DVA) staff for providing secure access and connections to a designated website. This website will allow VA facility employees or an administrator to enter test answers and print CE certificates for Audio Conferences."Maintaining the secured HTTPS server for one year to end November 1, 2010 for VA staff to access the post-test and certificates."Not collecting data/information that qualifies as sensitive per VA Sensitive Data/Information as defined by VA Handbook 6500 (pg. 26 & 27) found at: http://vaww1.va.gov/vapubs/viewPublication.asp?Pub_ID=364&FType=2. b. VA is responsible for:"Announcing each of the audio calls to DVA staff"Providing DVA staff information on how to register, access handout materials and how to access the secure HTTPS server for the post test and CEU certificates"Assisting the Contractor in developing the agenda, objectives, post test questions and all other audio call program design, delivery and evaluation elements for each of the 23 audio calls"Providing DVA staff information on how to record learning in the Employee Education System (EES) Learning Management System for the purpose of recording an external learning event"Notifying DVA staff how to access the recorded audio calls on the OQP website"Notifying DVA staff that these recordings and materials are intended for use only within DVA and cannot be shared or duplicate outside of the DVA 2. Background. This request was made by the Director, Accreditation, Office of Quality and Performance (OQP) in support of DVA's Joint Commission Continuous Readiness Program as a tool to help all VA staff involved in the accreditation process improve their understanding of the Joint Commission Survey Process with the ultimate goal being to improve VA's Joint Commission Survey scores and improve patient care the Veterans we serve. In 2010, 65 VA Medical Centers will be surveyed by The Joint Commission. The Joint Commission issues Standards Updates each year in October. VA staff must be knowledgeable on all of the new standards as well as standards they are currently struggling with in order to pass their Joint Commission survey. 3. Contracting Officer's Technical RepresentativeSheri Warren, Campus ManagerEmployee Education SystemLong Beach Employee Education Resource Center (00E)VA Long Beach5901 E. 7th StreetLong Beach, CA 90822Phone: (562) 826-5505 ext 3970Fax: (562) 826-5986 4. Performance Requirements and Performance Standards a. Task 1: The Contactor shall secure all faculties for each of the 23 2.4 hour audio calls. b. Task 2: The contractor shall obtain all information required for faculty biographical sketches and make this information available to DVA staff as part of the audio call handout materials to be available to DVA staff a minimum of 2 weeks prior to each of the 23 2.3 hour audio calls. c. Task 3: The contractor shall conduct registration for each of the 23 2.5 hour audio calls a minimum of 30 days prior to each audio call. d. Task 4: The contractor shall develop the objectives, agenda, post test questions and all other audio call program design, delivery and evaluation elements with input from the DVA for each of the 23 audio calls and have this information available for inclusion in the handout materials at least 2 weeks prior to the start for each individual audio call. e. Task 5: The contractor shall prepare and make available at least 2 weeks prior to the start date and time of each of the 23 2.5 hour audio calls all relevant handout materials. f. Task 6: The contractor shall secure 300 audio lines for each of the 23 2.5 hour audio calls g. Task 7: The contractor shall provide the DVA a dial in number and access code for each of the 23 audio calls at least 2 weeks in advance of each of the 23 audio calls h. Task 8: The contractor shall provide a copy of each of the 23 different audio files for posting to OQP website within 2 weeks of each audio call. i. Task 9: The contractor shall provide the OQP webmaster all support material for each of the 23 audio calls to be posted on the OQP website in conjunction with the audio file posting j. Task 10: The contractor shall provide Certificates of Attendance with CME/ CEU (CME for physicians (ACCME), CEU for Nurses (ANCC), and CEU for Administrators (ACHE)) for those participants who choose to complete the post test and evaluation via the secure web-site k. Task 11: The contractor shall provide a secure https server will be provided for the VA Health System for online processing of Audio Conference CE tests and certificates. A HTTPS certified server will be set up for the Department of Veterans Affairs (DVA) staff for providing secure access and connections to a designated website. This website will allow VA facility employees or an administrator to enter test answers and print CE certificates for the Contractor Audio Conferences.1. Features: "Secure website access to a https server"Individual VA Health System website - no other facilities will be on this domain"Each VA facility will be set up with a site administrator and capability to add users."Each VA facility site administrator will be given a link to forward to individual users"for self-registration"Test questions, surveys and certificates will be uploaded for all 23 of the Contractors Audio Conferences l. Task 12: The contractor shall be responsible for maintaining the secured HTTPS server for one year to end November 1, 2010 for VA staff to access the post-test, CEU certificates and all survey materials for each of the 23 2.5 hour audio calls. m. Task 13: The contractor shall be responsible for the provision all technical support for the secure https server site for one year to end November 1, 2010. n. Task 14: The contractor shall agrees not to collect data/information that qualifies as sensitive per VA Sensitive Data/Information as defined by VA Handbook 6500 (pg. 26 & 27) found at: http://vaww1.va.gov/vapubs/viewPublication.asp?Pub_ID=364&FType=2. 5. DELIVERY AND APPROVAL. All tasks identified will be completed in coordination with Rosene Monfore, RN, EES Project Manager. 6. DELIVERY SCHEDULE. VA Audio-conference series Audio -conferences to take place beginning in October, 2009 topics includes a session on the following:"each chapter from the comprehensive accreditation manuals for hospital, ambulatory care, long term care, behavioral health care and home care"an update on changes for 2010 hospital, ambulatory care, long term care, behavioral health care, and home care Handouts of the slides for printing and distribution to be provided prior to the session.Each session will be recorded and made available via and MP3 file for replay Potential Date TopicLength Faculty October 29, 2009Accreditation Participation Requirements 2.5 hours10:00 am- 12:30 pm CT October 29, 2009 Leadership2.5 hours1:30 pm - 4:00 pm CT October 30, 2009Transplant SafetyWaived Testing2.5 hours10:00 am- 12:30 pm CTOctober 30, 2009 Human Resources2.5 hours1:30 pm - 4:00 pm CTNovember 2, 2009Environment of Care2.5 hours10:00 am- 12:30 pm CTG Mills November 2, 2009 Life Safety2.5 hours1:30 pm - 4:00 pm CTG Mills November 3, 2009Nursing 2.5 hours10:00 am- 12:30 pm CTNovember 3, 2009Infection Control2.5 hours1:30 pm - 4:00 pm CTNovember 4, 2009 Medical Staff Credentialing from non-hospital manuals 2.5 hours10:00 am- 12:30 pm CTNovember 4, 2009 Performance Improvement 2.5 hours1:30 pm - 4:00 pm CTNovember 5, 2009 Provision of Care Treatment, and Services 2.5 hours10:00 am- 12:30 pm CTNovember 5, 2009 Rights and Responsibilities of the Individual2.5 hours1:30 pm - 4:00 pm CTNovember 6, 2009 Record of Care Information Management 2.5 hours10:00 am- 12:30 pm CTNovember 6, 2009Medication Management 2.5 hours1:30 pm - 4:00 pm CTNovember 9, 2009 Opioid Treatment Foster Care10:00 am- 12:30 pm CTNovember 9, 2009 Emergency Management 2.5 hours1:30 pm - 4:00 pm CTJ. GervaisNovember 10, 2009 National Patient Safety Goals 2.5 hours10:00 am- 12:30 pm CTNovember 10, 2009 Hospital Update2.5 hours1:30 pm - 4:00 pm CTNovember 11,2009 Equipment Management 2.5 hours10:00 am- 12:30 pm CTNovember 11, 2009 Home Care Accreditation Manual Update2.5 hours1:30 pm - 4:00 pm CTNovember 12, 2009 Ambulatory Care Accreditation Manual Update2.5 hours10:00 am- 12:30 pm CTNovember 12, 2009 Behavioral Health Care Accreditation Manual Update 2.5 hours1:30 pm - 4:00 pm CTNovember 13, 2009 Long Term Care Accreditation Manual Update 2.5 hours10:00 am- 12:30 pm CT 7. NOTICE OF THE FEDERAL ACCESSIBILITY LAW AFFECTING ALL ELECTRONIC AND INFORMATION TECHNOLOGY PROCUREMENTS(SECTION 508) Not Applicable per Joe Schaeffer as there is no content developed by the VA or in conjunction with the VA. This is purchased content for the Office of Quality and Performance Accreditation to support their joint commission continuous readiness program. SECTION 508 - ELECTRONIC AND INFORMATION TECHNOLOGY (EIT) STANDARDS Not Applicable per Joe Schaeffer as there is no content developed by the VA or in conjunction with the VA. This is purchased content for the Office of Quality and Performance Accreditation to support their joint commission continuous readiness program. 8. PERFORMANCE STANDARDS TasksQualityStandardsAcceptable Quality LevelMeans of MeasurementPenalties/IncentivesContractor shall secure all faculty for each of the 23 2.4 hour audio calls.Contractor shall secure all faculty for each of the 23 2.4 hour audio calls at least 30 days prior to each of the 23 audio calls.Contractor shall secure all faculty for each of the 23 2.4 hour audio calls at least 30 days prior to each of the 23 audio calls.Faculty biographical data available in handout materials as well as faculty designation in each of the 23 audio call handouts to be available 2 weeks prior to each of the 23 audio calls.Audio call cancellation and reschedule at no expense to the VA. The contractor shall obtain all information required for faculty biographical sketches and make this information available to DVA staff as part of the audio call handout materials to be available to DVA staff a minimum of 2 weeks prior to each of the 23 2.3 hour audio calls.The contractor shall obtain all information required for faculty biographical sketches and make this information available to DVA staff as part of the audio call handout materials to be available to DVA staff a minimum of 2 weeks prior to each of the 23 2.3 hour audio calls.Contractor shall secure all faculty information necessary for their individual biographical sketches for each of the 23 2.4 hour audio calls at least 30 days prior to each of the 23 audio calls.Faculty biographical data available in handout materials as well as faculty designation in each of the 23 audio call handouts to be available 2 weeks prior to each of the 23 audio calls.Audio call cancellation and reschedule at no expense to the VA. The contractor shall conduct registration for each of the 23 2.5 hour audio calls a minimum of 30 days prior to each audio call.The contractor shall conduct registration for each of the 23 2.5 hour audio calls a minimum of 30 days prior to each audio call.Registration information available to VA participants 30 days prior to the start of each of the 23 separate audio calls.Registration information available to VA participants 30 days prior to the start of each of the 23 separate audio calls.Audio call cancellation and reschedule at no expense to the VA.The contractor shall develop the objectives, agenda, post test questions and all other audio call program design, delivery and evaluation elements with input from the DVA for each of the 23 audio calls and have this information available for inclusion in the handout materials at least 2 weeks prior to the start for each individual audio call.The contractor shall develop the objectives, agenda, post test questions and all other audio call program design, delivery and evaluation elements with input from the DVA for each of the 23 audio calls and have this information available for inclusion in the handout materials at least 2 weeks prior to the start for each individual audio call.The contractor shall develops the objectives, agenda, post test questions and all other audio call program design, delivery and evaluation elements with input from the DVA for each of the 23 audio calls and have this information available for inclusion in the handout materials at least 2 weeks prior to the start for each individual audio call.The contractor shall develops the objectives, agenda, post test questions and all other audio call program design, delivery and evaluation elements with input from the DVA for each of the 23 audio calls and have this information available for inclusion in the handout materials at least 2 weeks prior to the start for each individual audio call.Audio call cancellation and reschedule at no expense to the VA.The contractor shall prepare and make available at least 2 weeks prior to the start date and time of each of the 23 2.5 hour audio calls all relevant handout materials.The contractor shall prepare and make available at least 2 weeks prior to the start date and time of each of the 23 2.5 hour audio calls all relevant handout materials.All handout materials for each of the 23 audio calls available at least 2 weeks prior to the start of each separate audio call.All handout materials for each of the 23 audio calls available at least 2 weeks prior to the start of each separate audio call.Audio call cancellation and reschedule at no expense to the VA.The contractor shall secure 300 audio lines for each of the 23 2.5 hour audio calls.The contractor shall secure 300 audio lines for each of the 23 2.5 hour audio calls.300 audio lines secured by the contractor for each of the 23 audio calls.300 audio lines secured by the contractor for each of the 23 audio calls.Audio call cancellation and reschedule at no expense to the VA.The contractor shall provide the DVA a dial in number and access code for each of the 23 audio calls at least 2 weeks in advance of each of the 23 audio calls.The contractor shall provide the DVA a dial in number and access code for each of the 23 audio calls at least 2 weeks in advance of each of the 23 audio callsThe contractor shall provides DVA staff a dial in number and access code for all 23 audio calls at least 2 weeks prior to the start date of each of individual call.The contractor shall provides DVA staff a dial in number and access code for all 23 audio calls at least 2 weeks prior to the start date of each of individual call.Audio call cancellation and reschedule at no expense to the VA. The contractor shall provide a copy of each of the 23 different audio files for posting to OQP website within 2 weeks of each audio call.The contractor shall provide a copy of each of the 23 different audio files for posting to OQP website within 2 weeks of each audio call.A copy of each of the 23 audio files provided to the OQP webmaster for posting no later than 2 weeks after the original air date.A copy of each of the 23 audio files provided to the OQP webmaster for posting no later than 2 weeks after the original air date.Incentive: New contract in FY 2010 as well as increased participation by VA staff.The contractor shall provide the OQP webmaster all support material for each of the 23 audio calls to be posted on the OQP website in conjunction with the audio file postingThe contractor shall provide the OQP webmaster all support material for each of the 23 audio calls to be posted on the OQP website in conjunction with the audio file postingThe contractor shall provides the OQP webmaster all support material for each of the 23 audio calls to be posted on the OQP website in conjunction with the audio file postingThe contractor provides the OQP webmaster all support material for each of the 23 audio calls to be posted on the OQP website in conjunction with the audio file postingIncentive: New contract in FY 2010 as well as increased participation by VA staff.The contractor shall provide Certificates of Attendance with CME/ CEU (CME for physicians (ACCME), CEU for Nurses (ANCC), and CEU for Administrators (ACHE)) for those participants who choose to complete the post test and evaluation via the secure web-site.The contractor shall provide Certificates of Attendance with CME/ CEU (CME for physicians (ACCME), CEU for Nurses (ANCC), and CEU for Administrators (ACHE)) for those participants who choose to complete the post test and evaluation via the secure web-siteThe contractor shall provide Certificates of Attendance with CME/ CEU (CME for physicians (ACCME), CEU for Nurses (ANCC), and CEU for Administrators (ACHE)) for those participants who choose to complete the post test and evaluation via the secure web-siteThe contractor shall provide Certificates of Attendance with CME/ CEU (CME for physicians (ACCME), CEU for Nurses (ANCC), and CEU for Administrators (ACHE)) for those participants who choose to complete the post test and evaluation via the secure web-siteIncentive: New contract in FY 2010 as well as increased participation by VA staff.The contractor shall Provide a secure https server will be provided for the VA Health System for online processing of Audio Conference CE tests and certificates. A HTTPS certified server will be set up for the Department of Veterans Affairs (DVA) staff for providing secure access and connections to a designated website. This website will allow VA facility employees or an administrator to enter test answers and print CE certificates for the contractor Audio Conferences. 1. Features: a. Secure website access to a https server b. Individual VA Health System website - no other facilities will be on this domain c. Each VA facility will be set up with a site administrator and capability to add users. d. Each VA facility site administrator will be given a link to forward to individual users e. for self-registration f. Test questions, surveys and certificates will be uploaded for all 23 the contractor Audio ConferencesThe contractor shall Provide a secure https server will be provided for the VA Health System for online processing of Audio Conference CE tests and certificates. A HTTPS certified server will be set up for the Department of Veterans Affairs (DVA) staff for providing secure access and connections to a designated website. This website will allow VA facility employees or an administrator to enter test answers and print CE certificates for the contractor Audio Conferences. 1. Features: a. Secure website access to a https server b. Individual VA Health System website - no other facilities will be on this domain c. Each VA facility will be set up with a site administrator and capability to add users. d. Each VA facility site administrator will be given a link to forward to individual users e. for self-registration f. Test questions, surveys and certificates will be uploaded for all 23 of the contractor Audio ConferencesThe contractor shall Provide a secure https server will be provided for the VA Health System for online processing of Audio Conference CE tests and certificates. A HTTPS certified server will be set up for the Department of Veterans Affairs (DVA) staff for providing secure access and connections to a designated website. This website will allow VA facility employees or an administrator to enter test answers and print CE certificates for the contractor Audio Conferences. 1. Features: a. Secure website access to a https server b. Individual VA Health System website - no other facilities will be on this domain c. Each VA facility will be set up with a site administrator and capability to add users. d. Each VA facility site administrator will be given a link to forward to individual users e. for self-registration f. Test questions, surveys and certificates will be uploaded for all 23 of the contractor Audio ConferencesThe contractor shall Provide a secure https server will be provided for the VA Health System for online processing of Audio Conference CE tests and certificates. A HTTPS certified server will be set up for the Department of Veterans Affairs (DVA) staff for providing secure access and connections to a designated website. This website will allow VA facility employees or an administrator to enter test answers and print CE certificates for the contractor Audio Conferences. 1. Features: a. Secure website access to a https server b. Individual VA Health System website - no other facilities will be on this domain c. Each VA facility will be set up with a site administrator and capability to add users. d. Each VA facility site administrator will be given a link to forward to individual users e. for self-registration f. Test questions, surveys and certificates will be uploaded for all 23 of the contractor Audio ConferencesIncentive: New contract in FY 2010 as well as increased participation by VA staff.The contractor shall be responsible for maintaining the secured HTTPS server for one year to end November 1, 2010for VA staff to access the post-test, CEU certificates and all survey materials for each of the 23 2.5 hour audio calls.The contractor shall be responsible for maintaining the secured HTTPS server for one year to end November 1, 2010 for VA staff to access the post-test, CEU certificates and all survey materials for each of the 23 2.5 hour audio calls.The contractor shall maintain the secure HTTPS server for one year ending November 1, 2010.The contractor shall maintain the secure HTTPS server for one year ending November 1, 2010.Incentive: New contract in FY 2010 as well as increased participation by VA staff.The contractor shall be responsible for the provision all technical support for the secure https server site for one year to end November 1, 2010.The contractor shall be responsible for the provision all technical support for the secure https server site for one year to end November 1, 2010. The contractor shall provide all technical support for the secure https server site for one year to end November 1, 2010.The contractor shall provide all technical support for the secure https server site for one year to end November 1, 2010.Incentive: New contract in FY 2010 as well as increased participation by VA staff.The contractor agrees not to collect data/information that qualifies as sensitive per VA Sensitive Data/Information as defined by VA Handbook 6500 (pg. 26 & 27) found at: http://vaww1.va.gov/vapubs/viewPublication.asp?Pub_ID=364&FType=2.The contractor agrees not to collect data/information that qualifies as sensitive per VA Sensitive Data/Information as defined by VA Handbook 6500 (pg. 26 & 27) found at: http://vaww1.va.gov/vapubs/viewPublication.asp?Pub_ID=364&FType=2.The contractor does not to collect data/information that qualifies as sensitive per VA Sensitive Data/Information as defined by VA Handbook 6500 (pg. 26 & 27) found at: http://vaww1.va.gov/vapubs/viewPublication.asp?Pub_ID=364&FType=2.The contractor does not to collect data/information that qualifies as sensitive per VA Sensitive Data/Information as defined by VA Handbook 6500 (pg. 26 & 27) found at: http://vaww1.va.gov/vapubs/viewPublication.asp?Pub_ID=364&FType=2.HTTPS website shutdown and access by DVA staff terminated. All other rules per VA Handbook 6500 with regard to data/information that qualifies as sensitive.The following provisions and clauses shall apply to this solicitation: 52.252-2 Clauses Incorporated by Reference. This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address (es): http://www.arnet.gov/far (FAR) and http://www.va.govoa&mm/vaar/ (VAAR); 52.212-1 Instructions to Offerors Commercial Items; 52.212-2, 52.204-7 Central Contractor Registration. Offerors must include a completed copy of the FAR 52.212-3 Offeror Representations and Certification along with his/her proposal; FAR 52.212-4 Contract Terms and Conditions Commercial Items; 52.212-5 Contract Terms and Conditions Required to Implement Statutes on Executive Orders Commercial Items and in accordance with FAR 12.603(c) (2)(xii) the following provisions under the clause apply (b)(11)-(b)(15), (b)(19)(i), (b)(21), (b)(25) (b)(26) applies if Government Purchase Card is used, (c)(1), (c)(2), and VAAR 852.270-4 Commercial Advertising; 852.237-70 Contractor Responsibilities; and 852.270-1 Representatives of Contracting Officers.
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