MODIFICATION
U -- Oral Communications Training
- Notice Date
- 7/14/2009
- Notice Type
- Modification/Amendment
- NAICS
- 611430
— Professional and Management Development Training
- Contracting Office
- Department of Health and Human Services, Food and Drug Administration, Office of Acquisitions and Grants Services, 5630 Fishers Lane, Room 2129, Rockville, Maryland, 20857-0001
- ZIP Code
- 20857-0001
- Solicitation Number
- 09-223-SOL-00147
- Archive Date
- 8/4/2009
- Point of Contact
- Natalie Mitchell, Phone: 3018279606, Gina Jackson, Phone: 301-827-7181
- E-Mail Address
-
natalie.mitchell@fda.hhs.gov, gina.jackson@fda.hhs.gov
(natalie.mitchell@fda.hhs.gov, gina.jackson@fda.hhs.gov)
- Small Business Set-Aside
- N/A
- Description
- Oral Communications Training This is a combined synopsis/solicitation to negotiate a Firm Fixed-Price type contract to provide effective oral communications training to clinical pharmacology and biostatistics professional's. Participants enrolled in the training classes, in all cases with English as a second language, have advanced degrees in medicine and science (M.D. and Ph.D.) with a goal of understanding how to speak and present more effectively. Solicitation 09-223-SOL-00147 is in accordance with FAR Subpart 12.6-Streamlined Procedures for Evaluation and Solicitation for Commercial Items. This is a solicitation for Professional Development training. This announcement incorporates FAR provisions and clauses in effect through FAR FAC 2005-30. NAICS Code 611430 and the small business size standard is $7.0 million. This solicitation is a total set-aside for small business. The Period of Performance for this requirement is : August 18, 2009 - October 14, 2009. STATEMENT OF WORK: The plan for the Office of Translational Services (OTS) is to have a total of 10 (8-hour) classroom courses delivered by October 30, 2009 at 10903 New Hampshire Ave, Silver Spring, MD. Training is to be administered on the following dates: August 18, 19, September 8, 9, 10, 15, 16, 24, and October 13, 14, 2009. All courses will be conducted during normal business hours 8AM to 5PM. •a. Contractor shall provide copies of customized course materials for each student; course size shall not exceed 14 students per course. •b. The contractor shall provide one instructor for each course with established experience in teaching and researching the material in this contract. •c. The cost of delivery includes providing customized course materials to each student and travel related expenses for the instructor per course. •d. The contractor shall deliver course objectives, exercises, handouts, assessments and certificates within FDA guidelines. The contractor, with input from Project Officer, shall develop a mechanism to obtain and assess course evaluations. The contractor shall be responsible for making travel reservations and funding all travel related costs for their course instructor for each classroom training course. Instructors must have experience teaching at the college level and have at least 10 years of experience conducting workshops in a wide variety of agencies with the Federal Government. •· Should possess a depth of knowledge of the FDA's core mission. •· Should have extensive experience in working with intelligibility improvement of non-native English speakers, employing the International Phonetic Alphabet (IPA) as a tool to correct a variety of dialectal differences. Unless otherwise directed, contractors will adhere to standard work hours, working no more than 40 hours per week and observe all U.S. Government holidays. Training #1 - Oral Presentation Course must be designed as an interactive two day workshop with a systematic approach to planning and delivering effective, focused presentations to small or large groups within FDA. Course objectives: •· Help students apply techniques for establishing clear objectives, remaining on target, and responding directly to challenging questions. •· Teach students importance of both non-verbal and verbal communications, professional presence and the use of audio-visual support. •· Allow students the opportunity to give short presentations and receive coaching/feedback from the instructor and participants. Proposed class schedule: August 18-19, 2009 Training #2 - American English for non-Native Speakers Course must be designed as an interactive three day workshop for individuals who were born in other countries and for whom American English is a second or third language. Course objectives: •· Teach students to practice articulation and pronunciation of American English in order to improve overall connected speech, particularly when presenting to professional groups. •· Help students understand the use of grammar to create meaningful sentences. •· Help students become better listeners by learning the International Phonetic Alphabet (IPA), apply the use of the IPA to assist in pronunciation skills in learning and producing words, and discuss the meanings of daily idiomatic expressions that may confuse non native English speakers. •· The instructor should practice with students and coaches to achieve improved production. Proposed class schedule: September 10, 17, and 24 This class will convene one day per week to allow students time to practice what they learn each week. Training #3- Speaking Skill Voice and Pronunciation Course must be designed as a two day workshop for students who have spoken American English since birth or most of their lives and wish to improve their overall speech pattern. Course objectives: •· Target individual speech pattern awareness and must impart a working knowledge of the ways in which verbal presentation affects human communication, professional image, and general workplace effectiveness. •· Allow participants to receive practical exercises and strategies to assist them in improving clarity of pronunciation, identification of standard and non-standard sound and word production and proper usage, establishing their optimum pitch, improve their vocal (voice) power: loudness, rate and variety. Proposed class schedule: September 8-9, 2009 Training #4 - Positive Assertive Training & Constructive Conflict Course must be designed as an interactive two day workshop designed to help participants develop the ability to establish firm personal and professional boundaries. Course objectives: •· Teach students that healthy attention to one's own wants and needs does not conflict with the principle and respect for others. •· Examine the assertive level of each attendee and provide class feedback and usable scripts and practice for quickly focusing a clear message in order to gain attention and /or action from others without feeling guilty or selfish. •· Help to establish an unshakeable positive self image, which will help to obtain professional credibility. •· Provide the students the opportunity to explore the nature, variety, and predictable stages of conflict while examining the attitudes and behaviors of the people involved. •· Allow students the opportunity to practice some effective techniques in dealing with people who are under stress and behaving argumentatively, indecisively, or possibly, explosively. Emphasis should be place on appropriate assertive communication skills and the power of personal control. Proposed class schedule: September 15-16, 2009 and October 13-14, 2009 EVALUATION CRITERIA FOR COMPETITIVE PROPOSALS This evaluation shall be based upon the completeness and thoroughness of the proposal submitted. The Offeror should demonstrate that the objectives stated in the proposal are understood and offer a logical program for their achievement. The technical proposal shall contain an original and six (6) copies (CD duplicates) and in addition a copy shall be submitted electronically via e-mail to the Contracting Officer. The technical proposal described below shall be limited to 12 pages not including resumes or bibliographies, with no less than an 11 point font, with the majority of the text double-spaced. Brief biographical sketches of personnel may be provided and are not included in the 12 page limit. The Offeror's proposal should present sufficient information to reflect a thorough understanding of the work requirements and a detailed plan for achieving the objectives of the scope of work. Technical proposals shall not merely paraphrase the requirements of the Agency's scope of work or parts thereof, or use of phrases such as "will comply" or "standard techniques will be employed." The technical proposal must include a detailed description of the techniques and procedures to be used in achieving the proposed end results in compliance with the requirements of the Agency's scope of work. Evaluation Factors In determining which offer represents the best value (i.e., labor hours, special features, administrative costs) to meet the Government's needs, the Government shall evaluate responses using the following evaluation criteria that are listed in descending order of priority: Factor 1: Understanding the Requirements & Technical Approach (Max. score = 40) Factor 2: Qualifications and Availability of Proposed Personnel (Max. score = 30 Factor 3: Past Performance (Max. score = 30) Factor 1: Understanding the Requirements and Technical Approach The proposal must demonstrate a thorough understanding of the requirements of the Statement of Work and describe an approach which will demonstrate the achievement of timely and acceptable performance as described in the Statement of Work and the Specifications therein. The proposal shall present a comprehensive statement of the problem, scope, and purpose of the project to demonstrate an understanding of the requirements from a management and technical standpoint. Detailed plan of work, complete with quality control and detailed time line. Proposal will be evaluated on the following: •a. Understanding of the purpose and scope of work to be accomplished such as experience conducting workshop in a wide array for Federal agencies. •b. Methodology to accomplish the objectives of the given task. Offeror's must include (a) a proposed course syllabus, (b) a detailed course outline with student learning outcomes (or learning objectives) listed for each major section, and (c) examples of workshop modules, case studies, and readings that would be used to facilitate student learning. •c. Adequacy of strategies for coordination, interaction, and communication with the Government Project Manager to ensure that the course developed meets the training needs of FDA personnel and is accomplished in a timely and efficient manner. •d. Experience in working with non-Native Speakers and in using guidelines from the International Phonetic Alphabet (IPA). Factor 2: Qualifications and Availability of Proposed Personnel Offeror's must demonstrate evidence of the qualifications, experience, and availability of professional and technical personnel comprising the necessary project staff to meet the course dates and associated deadlines listed. Personnel proposed to be assigned and available for work under the project shall be evaluated on their demonstrated, documented, and relevant expertise, education, availability, and experience. Supporting documentation about the experience, training, and education (e.g., resumes) of proposed personnel must be provided. Factor 3: Past Performance The government is seeking to determine whether the offeror's have consistently demonstrated a commitment to customer satisfaction and timely delivery of high quality products and services. a. Offeror's shall submit a list and description of the last 3 contracts (minimum of $25,000 each) completed during the past three years. Offeror's shall be evaluated on (1) record of conforming to specifications and to standards of good workmanship; (2) adherence to contract schedules, including the administrative aspects of performance; and (3) reputation for reasonable and cooperative behavior and commitment to customer satisfaction. b. Offeror's shall furnish documentation of experience in the technical proposal that addresses the experience with similar activities. TASK DELIVERABLES AND MILESTONES The contractor will provide expertise as required throughout the term of the contract and will advise, facilitate and assist in a) tracking training sessions, b) ensuring instructors' participation in training sessions, and c) providing instructor evaluations. Item # Deliverable Date Due 1 Meet with designated OTS staff to plan training sessions and identify needed course materials. FDA must review and approve all course materials In advance of each course 2 Deliver 10 classroom courses in Silver Spring, MD. By October 30, 2009 GOVERNMENT FURNISHED PROPERTY The government will provide classroom space, flip chart paper, stands, markers, and hardware with the specified constraints to be used by the contractor to perform work required by this contract. The contractor personnel shall comply with FDA regulations relating to the use of government equipment. Award will be made to the offeror determined to be the Best Value to the Government in accordance with FAR 52.212-2 evaluation factors. Evaluation may be made with or without discussions with the offeror(s). Any offer that does not meet the RFP requirements shall be rejected. The following provisions and clauses shall apply to this RFP: FAR 52.252-2 Clauses Incorporated by Reference. This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(s): http://www.arnet.gov/far (FAR); Vendor may complete and reference the following commercial clauses at the ORCA web site: https://orca.bpn.gov/: FAR 52.212-3 Offeror Representations and Certification-Commercial Items. (Offerors must include a completed copy of the FAR 52.212-3 Offeror Representations and Certification along with his/her proposal); FAR 52.212-4 Contract Terms and Conditions Commercial Items; FAR 52.212-5 Contract Terms and Conditions Required to Implement Statutes on Executive Orders Commercial Items and in accordance with FAR 12.603(c) (2)(xii) the following provisions under the clause apply (b)(15) thru (22), Service of Protest (Sep 2006). Proposals shall include all information required in FAR 52.212-1, Schedule of Prices Offered, and a completed copy of provision FAR 52-212-3. Interested sources shall submit all price, descriptive literature and technical proposals, to Michelle Street, (Contract Specialist), email: Natalie.Mitchell@fda.hhs.gov, or alternate Gina Jackson (Contracting Officer), email: Gina.Jackson@fda.hhs.gov. Mail proposal to: Food and Drug Administration, ATTN: Natalie Mitchell, 5630 Fishers Lane, FHA-500, Room 2129, Rockville, MD 20857. Please indicate the solicitation number on the outside of your package. Any incomplete responses or responses received after the closing will not be accepted. F axed copies of proposal package will not be accepted. The coversheet to the proposal shall have the offeror's information. The price and technical proposal shall only have the solicitation number. The offeror's information SHALL NOT appear anywhere on or in the price or technical proposal. Closing date for receipt of proposals is July 20, 2009 at 11:00A.M. EST. Questions pertaining to the solicitation may be submitted via email. Please include the solicitation number on all correspondences. Phone calls will not be accepted. All questions must be in writing and must be received by July 9, 2009. A consolidated question and answer (Q&A) will be posted on website http://www.fbo.gov on or around July 13, 2009. In order to comply with the Debt Collection Improvement Act of 1996, all contractors must be registered in the Central Contractor Registration (CCR) to be considered for an award of a federal contract. For information regarding registration, contact the CCR website at www.ccr.gov. The FAR requires that prospective contractors complete electronic annual representations and certifications in conjunction with their required registration in the CCR database. These Annual Representations and Certifications are submitted via the Online Representations and Certifications Application (ORCA), a part of the Business Process Network (BPN). To register in ORCA, you need to have an active Central Contractor Registration (CCR) record, a Marketing Partner Identification Number (MPIN) and your CCR records, and know your DUNS number. Detailed information regarding ORCA and how to submit records is available on the ORCA website at http://orca.bpn.gov under Help and FAQs. Contracting Office Address: 5630 Fishers Lane, FHA-500, Room 2129 Rockville, MD 20857-0001 Period of Performance: August 18, 2009 - October 14, 2009
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/HHS/FDA/DCASC/09-223-SOL-00147/listing.html)
- Place of Performance
- Address: FDA Headquarters, 10903 New Hampshire Avenue, Silver Spring, Maryland, 20993, United States
- Zip Code: 20993
- Zip Code: 20993
- Record
- SN01874139-W 20090716/090714235238-46772c1cf28535db7f9e677148c922fa (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
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