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R -- USPSC Program Operations Specialist - Management and Administration Team - OF-612 Forms - Solicitation

Notice Date
Notice Type
Combined Synopsis/Solicitation
921190 — Other General Government Support
Contracting Office
Agency for International Development, Washington D.C., USAID/Washington, 1300 Pennsylvania Avenue, NW, Room 7.10-006, Washington, District of Columbia, 20523
ZIP Code
Solicitation Number
Archive Date
Point of Contact
Jaimee E. Braun, Phone: 202-661-9377, Kelly Tobin,, Phone: 202-661-9381
E-Mail Address
jbraun@ofda.gov, ktobin@ofda.gov
Small Business Set-Aside
Solicitation for M/OAA/DCHA/DOFDA-09-769 OF-612 Continuation Sheet OF-612 Form SOLICITATION NUMBER: M/OAA/DCHA/DOFDA-09-769 ISSUANCE DATE: March 25, 2009 CLOSING DATE: April 24, 2009, 5:00 p.m. EDT SUBJECT: Solicitation for U.S. Personal Service Contractor for a Program Operations Specialist - Management and Administration Team in Washington, DC. Ladies/Gentlemen: The United States Government, represented by the U.S. Agency for International Development (USAID), is seeking applications (Optional Form 612 only) from qualified U.S. citizens to provide personal services as a Program Operations Specialist under a personal services contract, as described in the attached solicitation. Submittals shall be in accordance with the attached information at the place and time specified. Applicants interested in applying for this position MUST submit the following materials: •Complete and hand-signed federal form OF-612 (including OF-612 continuation sheets as needed). NOTE: Submission of a resume alone IS NOT a complete application. This position requires the completion of additional forms and/or supplemental materials as described in the "Applying" section. Please carefully review the complete job announcement and the "Applying" instructions. Failure to provide the required information and/or materials will result in your not being considered for employment. •Supplemental document specifically addressing the five (5) Quality Ranking Factors (QRFs) shown in the solicitation. Incomplete or unsigned applications shall not be considered. These signed forms must be mailed, delivered, faxed, or emailed (email applications must be signed) to: GlobalCorps 529 14th Street, NW, Suite 700 Washington, DC 20045 E-Mail Address: posma@globalcorps.com Facsímile: (202) 315-3803 or (240) 465-0244 Applicants should retain for their records copies of all enclosures which accompany their applications. Any questions on this solicitation may be directed to: Kelly Tobin or Brett Burkhart Telephone Number: (202) 661-9381 or (202) 661-9367 E-Mail Address: posma@globalcorps.com Website: www.globalcorps.com Facsímile: (202) 315-3803 or (240) 465-0244 Sincerely, Ryan Johnson Contracting Officer Solicitation for U.S. Personal Service Contractor (PSC) Program Operations Specialist - Management and Administration Team 1. SOLICITATION NO.: M/OAA/DCHA/DOFDA-09-769 2. ISSUANCE DATE: March 25, 2009 3. CLOSING DATE/TIME FOR RECEIPT OF APPLICATIONS: April 24, 2009, 5:00 pm EDT 4. POSITION TITLE: Program Operations Specialist 5. MARKET VALUE: GS-12 ($73,100 - $95,026 - includes locality pay). Final compensation will be negotiated within the listed market value based upon the candidate’s past salary, work history and educational background. Candidates who live outside the Washington, D.C. area will be considered for employment but no relocation expenses will be reimbursed. 6. PERIOD OF PERFORMANCE: Two years, renewable up to five years 7. PLACE OF PERFORMANCE: Washington, DC 8. STATEMENT OF WORK POSITION DESCRIPTION BACKGROUND The Office of U.S. Foreign Disaster Assistance (OFDA) is the office within USAID that is responsible for providing emergency non-food humanitarian assistance in response to international crises and disasters. OFDA is part of the Bureau for Democracy, Conflict, and Humanitarian Assistance (DCHA) and is organized into three divisions. The Disaster Response and Mitigation Division (DRM) is responsible for the provision of emergency humanitarian assistance through a grants mechanism to non-governmental organizations (NGOs), Private Voluntary Organizations (PVOs), the United Nations agencies and to partners to ensure the implementation and delivery of this assistance. This division also oversees OFDA's non-response efforts in disaster risk reduction. DRM also coordinates with other organizations and donors for the provision of relief supplies and assistance. DRM devises, coordinates, and implements program strategies for a variety of natural and human caused disaster situations with a focus on disaster risk reduction. It encompasses a group of technical sector specialists who provide expert capability in assessing the quality of disaster response and disaster risk reduction activities. The Program Support Division (PS) provides programmatic and administrative support including budget/financial services, procurement planning and guidance, contracts and grants administration, and communication support for OFDA’s Washington and field offices. The Operations Division (OPS) develops and manages logistical and operational support for disaster responses and administrative support to all offices and operations. OPS maintains readiness to respond to emergencies through several mechanisms, including managing Search and Rescue Teams (SAR), coordinating and supporting Disaster Assistance Response Teams (DARTs), and the Washington-based Response Management Teams (RMTs) as needed. INTRODUCTION The Program Support Division (PS) provides innovative and timely solutions in the areas of finance, communications, administration and information technology to facilitate the delivery of humanitarian assistance. Specifically, PS teams assist in staffing and recruitment and provide access to specialized resources through the award of contracts and grants; perform office-wide financial management and coordinate budget planning; provide specialized staff training; develop program related information products; and provide end-to-end Information and Communication Technology (ICT) support including for all OFDA staff in headquarters and the field. The Management and Administration (M&A) Team is part of the Program Support Division (PS) of the Office of U.S. Foreign Disaster Assistance (OFDA). The core functions of this team include financial management (external and internal budgeting, management of OFDA’s operating year budget, processing of financial transactions, and financial analysis and reporting); Information Technology (IT) program management; administration (liaising with other offices, coordinating responses to Agency initiatives and Federal requirements); and information management. The Program Operations Specialist, in close coordination with the Management and Administration Team Leader, will help carry out these functions. OBJECTIVE The Program Support Division’s Management and Administration Team requires a Program Operations Specialist to strengthen its capability to provide prompt, effective services in the areas of administration, financial management, IT program management, and information management in support of OFDA’s mandate and the delivery of humanitarian assistance around the world. 9. CORE FUNCTIONAL AREAS OF RESPONSIBILITY As directed by the Management and Administration Team Leader, the Program Operations Specialist will assist in carrying out the core functions of the M&A Team in support of OFDA’s worldwide operations and mandate. The Program Operations Specialist will perform all the duties and responsibilities described below with limited guidance and supervision from the M&A Team Leader. The duties and responsibilities include: Disaster Operations Administration •Serve as OFDA’s main point of contact and coordination for response to USAID and Federal reporting requirements related to records management, Freedom of Information Act requests, Small Business performance, etc.; •Respond to information requests from the DCHA Bureau’s Front Office and Office of Program, Policy, and Management (PPM), including drafting memos, performing data calls and analysis, and providing/responding to other correspondence relating to the delivery of humanitarian assistance and disaster response; •Serve as internal OFDA liaison for the M&A Team by attending other Divisions’ staff meetings and reporting out to team members; •Represent the M&A Team on the Grants Working Group (GWG), an internal OFDA working group designed to develop and vet OFDA policy guidance on grant making and supporting processes. This includes attending weekly meetings, reviewing documents, drafting guidance as needed, and coordinating M&A Team input into the GWG process; •Work with counterparts (internal to OFDA and external within Agency) to reconcile and audit OFDA’s program funded financial payments for IT and space cost recoveries, International Cooperative Administrative Support Services (ICASS) fees, and other Agency ‘taxes’. International Disaster Account Management •Support the planning, formulation, and execution of a complex office budget that includes both program and administrative expenses; •Process financial transactions using OFDA’s program management and reporting system and USAID’s financial accounting system, and reconcile data between the two systems to ensure accuracy; •Manipulate and query the systems to produce standard reports and ad hoc reports, utilizing Microsoft Excel software as necessary; •Prepare input for responses to inquiries from OFDA’s financial stakeholders including the Office of Management and Budget (OMB), the State Department’s Bureau for Foreign Assistance (F), DCHA’s Office of Program, Policy, and Management (PPM), and Congress; •Help maintain budget and finance related records for OFDA’s program funded account, and assist with the processing of payment vouchers for OFDA’s humanitarian assistance grants and cooperative agreements overseas; •Help review financial reports and obligating documents to ensure that overseas resources are fully accounted for and utilized in accordance with the OFDA mandate and consistent with the accounts/appropriations provided to OFDA; •Help coordinate and monitor DCHA/OFDA accruals processing on a quarterly basis and provide information and guidance as necessary to program teams; •Assist with researching and processing de-obligations for un-liquidated and unused funds; •Assist in responding to Manage to Budget (MtB) exercises as it relates to staffing and travel of OFDA staff for the delivery of humanitarian assistance; •Assist the Finance Unit Leader with OFDA’s response to the annual Federal Managers Financial Integrity Act (FMFIA) to insure the appropriate accountability and monitoring of OFDA’s International Disaster Assistance (IDA) account. IT Program Management •Become certified and serve as a Contracting Officer’s Technical Representative/Agreement Officer’s Technical Representative (COTR/AOTR) for grants, cooperative agreements and contracts under portfolio of responsibility; •Assist in OFDA’s IT program and contract management, including monitoring contractor performance, reviewing financial and cost reports, and attending contract status meetings; •Work with the OFDA CTO and IT contractor staff to address issues that require client response and audit support help desk correspondence for quality assurance in order to insure that OFDA has the IT and Communications support necessary for the delivery of a timely and robust disaster response. Humanitarian Assistance Information Management •In support of OFDA’s mandate, analyze and provide recommendations on the improvement of OFDA’s internal business processes and information management needs for the delivery of humanitarian assistance; •Provide technical support to the development and maintenance of the OFDA program management and reporting system; develop written procedures and guidelines for users; train users to operate and retrieve information from the database according to individual needs; design standardized and ad hoc reports, as needed; •Help update and maintain look-up tables in OFDA's humanitarian assistance program management and reporting system; recommend modifications to meet continuing OFDA needs and to refine reporting capabilities of the system; participate in the ongoing database redesign, management, and evolution; •As needed, work with OFDA’s system team to design, vet, and test system improvements and enhancements from a systems user/functional stand point; •Coordinate with OFDA’s Geographic Information Unit (GIU) and Information Management Unit on user requirements and system and process improvements. Other •Serve as needed as Program Support representative on technical evaluation panels for OFDA solicitations including Personal Services Contactors (PSCs), Cooperative Agreements (CAs), Grants, and Contracts; •Represent OFDA on Agency working groups as they relate to Information Management, Information and Communications Technology, and other related Management and Administration fields in support of the delivery of humanitarian assistance; •Participate in Interagency working groups and meetings in support of OFDA’s mandate as it relates to the following fields: IT, Information Management, Financial Management, and Administration; •As needed, serve on DARTs which will require immediate (within 24 hours) deployment overseas for an extended period of time; •As needed, serve as a member of the Washington-based RMT, which provides services and support to DARTs deployed in response to disasters. The duties on RMTs will be varied; •Serve as DCHA/OFDA duty officer on a rotational basis. SUPERVISORY RELATIONSHIP: The Program Operations Specialist works under the supervision of and reports directly to the Management and Administration Team Leader or her/his designee. SUPERVISORY CONTROLS: The supervisor will set overall objectives. The employee and the supervisor together will develop deadlines, projects, and tasks to be performed. 10. PHYSICAL DEMANDS The work is generally sedentary and does not pose undue physical demands. During deployment on Disaster Assistance Response Teams (DARTs) (if required), and during site visits, there may be some additional physical exertion including long periods of standing, walking over rough terrain, or carrying of moderately heavy items (less than 50 pounds). 11. WORK ENVIRONMENT Work is primarily performed in an office setting. During deployment on Disaster Assistance Response Teams (DARTs) (if required), and during site visits, the work may additionally involve special safety and/or security precautions, wearing of protective equipment, and exposure to severe weather conditions. 12. START DATE: Immediately, once necessary clearances are obtained. 13. POINT OF CONTACT: See Cover Letter. EDUCATION/EXPERIENCE REQUIRED FOR THIS POSITION (Determines basic eligibility for the position. Applicants who do not meet all of the education and experience factors are considered NOT qualified for the position.) Bachelor's degree and at least five (5) years of relevant work experience in a combination of management and administration, finance, accounting, IT program and contract management, information management, international relations, humanitarian assistance and/or a related field (preferably a portion of which with the Federal Government). OR Master’s degree and at least four (4) years of relevant work experience in a combination of management and administration, finance, accounting, IT program and contract management, information management, international relations, humanitarian assistance and/or a related field (preferably a portion of which with the Federal Government). OR At least nine (9) years of work experience in a position culminating in the set of duties and responsibilities similar to those of this position. SELECTION FACTORS (Determines basic eligibility for the position. Applicants who do not meet all of the selection factors are considered NOT qualified for the position. The applicant shall use the "Other Qualifications" section of the OF-612 to address the last two italicized Selection Factors listed below.) •Applicant is a U.S. Citizen; •Complete and hand-signed federal form OF-612 and OF-612 continuation sheets submitted; •All applicants must submit complete dates (months/years) and hours per week for all positions listed on the OF-612 to allow for adequate evaluation of your related and direct experience. Experience that cannot be quantified will not be counted towards meeting the experience requirements. •Supplemental document specifically addressing the Quality Ranking Factors (QRFs) submitted; •Ability to obtain a SECRET level security clearance as provided by USAID; •Satisfactory verification of academic credentials; •Proficiency in the use of MS Excel; •Knowledge of U.S. Government financial and information management systems, or systems of a similar nature. QUALITY RANKING FACTORS (QRFs) (Used to determine the competitive ranking of qualified applicants in comparison to other applicants. The factors are listed in priority order from highest to least.) QRF #1Describe your experience supporting the management and administration of an organization in a combination of the fields of IT, information management, financial management, and business process improvement. QRF #2Discuss your knowledge of and/or experience with IT contract and/or program management or your pertinent related experience in the fields of project management and/or IT. QRF #3Describe your experience and ability to maintain flexibility in working as a part of a team in a fast-paced dynamic environment in which you have been required to multi-task, manage competing priorities, meet aggressive deadlines, and complete tasks that require attention to detail. QRF #4Describe your experience using complex financial accounting systems, software, and databases to process transactions, manage data, and produce analytical reports. QRF #5Discuss an example of your ability to analyze an organization’s and/or entity’s business processes and make recommendations for improvements. BASIS OF RATING: Applicants who meet the Education/Experience requirements and Selection Factors will be further evaluated based on scoring of the Quality Ranking Factor (QRF) responses. Those applicants determined to be competitively ranked may also be evaluated on interview performance and satisfactory professional reference checks. Applicants are required to address each of the QRFs on a separate sheet describing specifically and accurately what experience, training, education and/or awards they have received that are relevant to each factor. Be sure to include your name and the announcement number at the top of each additional page. Failure to address the selection and/or Quality Ranking Factors may result in your not receiving credit for all of your pertinent experience, education, training and/or awards. The Applicant Rating System is as Follows: QRFs have been assigned the following points: QRF #1 – 20 points QRF #2 – 10 points QRF #3 – 10 points QRF #4 – 5 points QRF #5 – 5 points Interview Performance – 30 points Satisfactory Professional Reference Checks – 20 points Total Possible Points: 100 APPLYING: Applications must be received by the closing date and time at the address specified in the cover letter. Qualified individuals are required to submit: 1.A complete U.S. Government OF-612 form with hand-written signature (including OF-612 continuation sheets as needed) (downloadable forms are available on the USAID website, http://www.usaid.gov/procurement_bus_opp/procurement/forms, internet http://www.gsa.gov/Portal/gsa/ep/formslibrary.do, at Federal offices, or at www.globalcorps.com). NOTE: Submission of a resume alone IS NOT a complete application. This position requires the completion of additional forms and/or supplemental materials as described in this section. Failure to provide the required information and/or materials will result in your not being considered for employment. 2.A supplemental document specifically addressing the five (5) Quality Ranking Factors (QRFs) shown in the solicitation. To ensure consideration of applications for the intended position, please reference the solicitation number on your application, and as the subject line in any cover letter. DOCUMENT SUBMITTALS Via mail: GlobalCorps, 529 14th Street, NW, Suite 700, Washington, DC 20045 Via facsímile: (202) 315-3803 or (240) 465-0244 Via email: posma@globalcorps.com The most qualified candidates may be interviewed and required to provide a writing sample. OFDA will not pay for any expenses associated with the interviews. Professional references and academic credentials will be evaluated for applicants being considered for selection. NOTE: If a Secret security clearance is not obtained within nine months after offer acceptance, the offer may be rescinded. NOTE REGARDING GOVERNMENT OBLIGATIONS FOR THIS SOLICITATION This solicitation in no way obligates USAID to award a PSC contract, nor does it commit USAID to pay any cost incurred in the preparation and submission of the application. NOTE REGARDING DATA UNIVERSAL NUMBERING SYSTEM (DUNS) NUMBERS All individuals contracted as US PSCs are required to have a DUNS Number. USAID will provide a generic DUNS Number and PSCs are not required to register with CCR. For general information about DUNS Numbers, please refer to FAR Clause 52.204-6, Data Universal Numbering System (DUNS) Number (10/2003) http://acquisition.gov/comp/far/current/html/52_200_206.html#wp1137568 LIST OF REQUIRED FORMS FOR PSCs Forms outlined below can found at: http://www.usaid.gov/forms/ or at http://www.forms.gov/bgfPortal/main.do 1. Optional Form 612. 2. Medical History and Examination Form (DS-1843). ** 3. Questionnaire for Sensitive Positions (for National Security) (SF-86), or ** 4. Questionnaire for Non-Sensitive Positions (SF-85). ** 5. Finger Print Card (FD-258). ** 6. Employment Eligibility Verification (I-9 Form). ** ** Forms 2 through 6 shall be completed ONLY upon the advice of the Contracting Officer that an applicant is the successful candidate for the job. CONTRACT INFORMATION BULLETINS (CIBs) and ACQUISITION & ASSISTANCE POLICY DIRECTIVES (AAPDs) PERTAINING TO PSCs CIBs and AAPDs contain changes to USAID policy and General Provisions in USAID regulations and contracts. Please refer to http://www.usaid.gov/business/business_opportunities/cib/subject.html#psc to determine which CIBs and AAPDs apply to this contract. AAPD 06-10 – PSC MEDICAL PAYMENT RESPONSIBILITY AAPD No. 06-10 is hereby incorporated as Attachment 1 to the solicitation. BENEFITS/ALLOWANCES: As a matter of policy, and as appropriate, a PSC is normally authorized the following benefits and allowances: BENEFITS: Employer's FICA Contribution Contribution toward Health & Life Insurance Pay Comparability Adjustment Annual Increase Eligibility for Worker's Compensation Annual & Sick Leave ALLOWANCES (if Applicable).* (A) Temporary Lodging Allowance (Section 120). (B) Living Quarters Allowance (Section 130). (C) Post Allowance (Section 220). (D) Supplemental Post Allowance (Section 230). (E) Separate Maintenance Allowance (Section 260). (F) Education Allowance (Section 270). (G) Education Travel (Section 280). (H) Post Differential (Chapter 500). (I) Payments during Evacuation/Authorized Departure (Section 600), and (J) Danger Pay (Section 650). * Standardized Regulations (Government Civilians Foreign Areas). FEDERAL TAXES: USPSCs are required to pay Federal Income Taxes, FICA, and Medicare ALL QUALIFIED APPLICANTS WILL BE CONSIDERED REGARDLESS OF AGE, RACE, COLOR, SEX, CREED, NATIONAL ORIGIN, LAWFUL POLITICAL AFFILIATION, NON-DISQUALIFYING HANDICAP, MARITAL STATUS, SEXUAL ORIENTATION, AFFILIATION WITH AN EMPLOYEE ORGANIZATION, OR OTHER NON-MERIT FACTOR. ATTACHMENT 1 ACQUISITION & ASSISTANCE POLICY DIRECTIVE (AAPD) NO. 06-10 PSC MEDICAL EXPENSE PAYMENT RESPONSIBILITY General Provision 22, MEDICAL EXPENSE PAYMENT RESPONSIBILITY (OCTOBER 2006) (a) Definitions. Terms used in this General Provision are defined in 16 FAM 116 available at http://www.foia.state.gov/REGS/fams.asp?level=2&id=59&fam=0. Note: personal services contractors are not eligible to participate in the Federal Employees Health Programs. (b) The regulations in the Foreign Affairs Manual, Volume 16, Chapter 520 (16 FAM 520), Responsibility for Payment of Medical Expenses, apply to this contract, except as stated below. The contractor and each eligible family member are strongly encouraged to obtain health insurance that covers this assignment. Nothing in this provision supersedes or contradicts any other term or provision in this contract that pertains to insurance or medical costs, except that section (e) supplements General Provision 25. “MEDICAL EVACUATION (MEDEVAC) SERVICES.” (c) When the contractor or eligible family member is covered by health insurance, that insurance is the primary payer for medical services provided to that contractor or eligible family member(s) both in the United States and abroad. The primary insurer’s liability is determined by the terms, conditions, limitations, and exclusions of the insurance policy. When the contractor or eligible family member is not covered by health insurance, the contractor is the primary payer for the total amount of medical costs incurred and the U.S. Government has no payment obligation (see paragraph (f) of this provision). (d) USAID serves as a secondary payer for medical expenses of the contractor and eligible family members who are covered by health insurance, where the following conditions are met: (1) The illness, injury, or medical condition giving rise to the expense is incurred, caused, or materially aggravated while the eligible individual is stationed or assigned abroad; (2) The illness, injury, or medical condition giving rise to the expense required or requires hospitalization and the expense is directly related to the treatment of such illness, injury, or medical condition, including obstetrical care; and (3) The Office of Medical Services (M/MED) or a Foreign Service medical provider (FSMP) determines that the treatment is appropriate for, and directly related to, the illness, injury, or medical condition. (e) The Mission Director may, on the advice of M/MED or an FSMP at post, authorize medical travel for the contractor or an eligible family member in accordance with the General Provision 10, Travel and Transportation Expenses (July 1993), section (i) entitled “Emergency and Irregular Travel and Transportation.” In the event of a medical emergency, when time does not permit consultation, the Mission Director may issue a Travel Authorization Form or Medical Services Authorization Form DS-3067, provided that the FSMP or Post Medical Advisor (PMA) is notified as soon as possible following such an issuance. The contractor must promptly file a claim with his or her medevac insurance provider and repay to USAID any amount the medevac insurer pays for medical travel, up to the amount USAID paid under this section. The contractor must repay USAID for medical costs paid by the medevac insurer in accordance with sections (f) and (g) below. In order for medical travel to be an allowable cost under General Provision 10, the contractor must provide USAID written evidence that medevac insurance does not cover these medical travel costs. (f) If the contractor or eligible family member is not covered by primary health insurance, the contractor is the primary payer for the total amount of medical costs incurred. In the event of a medical emergency, the Medical and Health Program may authorize issuance of Form DS-3067, Authorization for Medical Services for Employees and/or Dependents, to secure admission to a hospital located abroad for the uninsured contractor or eligible family member. In that case, the contractor will be required to reimburse USAID in full for funds advanced by USAID pursuant to the issuance of the authorization. The contractor may reimburse USAID directly or USAID may offset the cost from the contractor’s invoice payments under this contract, any other contract the individual has with the U.S. Government, or through any other available debt collection mechanism. (g) When USAID pays medical expenses (e.g., pursuant to Form DS-3067, Authorization for Medical Services for Employees and/or Dependents), repayment must be made to USAID either by insurance payment or directly by the contractor, except for the amount of such expenses USAID is obligated to pay under this provision. The Contracting Officer will determine the repayment amount in accordance with the terms of this provision and the policies and procedures for employees contained in 16 FAM 521. When USAID pays the medical expenses, including medical travel costs (see section (e) above), of an individual (either the contractor or an eligible family member) who is covered by insurance, that individual promptly must claim his or her benefits under any applicable insurance policy or policies. As soon as the individual receives the insurance payment, the contractor must reimburse USAID for the full amount that USAID paid on the individual’s behalf or the repayment amount determined by the Contracting Officer in accordance with this paragraph, whichever is less. If an individual is not covered by insurance, the contractor must reimburse USAID for the entire amount of all medical expenses and any travel costs the contractor receives from his/her medevac provider. (h) In the event that the contractor or eligible family member fails to recover insurance payments or transfer the amount of such payments to USAID within 90 days, USAID will take appropriate action to collect the payments due, unless such failure is for reasons beyond the control of the USPSC/dependent. (i) Before departing post or terminating the contract, the contractor must settle all medical expense and medical travel costs. If the contractor is insured, he or she must provide proof to the Contracting Officer that those insurance claims have been submitted to the insurance carrier(s) and sign a repayment agreement to repay to USAID any amounts paid by the insurance carrier(s).
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