PRESOL | 58 | 24 Port Voice Mail Platform

FBO DAILY ISSUE OF JULY 18, 2008 FBO #2426
SOLICITATION NOTICE

58 -- 24 Port Voice Mail Platform

Notice Date: 7/16/2008
Notice Type: Modification/Amendment
NAICS: 561421 — Telephone Answering Services
Contracting Office: Other Defense Agencies, Uniformed Services University of the Health Sciences, Directorate of Contracting, 4301 Jones Bridge Road, Bethesda, Maryland, 20814-4799
ZIP Code: 20814-4799
Solicitation Number: HU0001-08-Q-0146
Response Due: 7/17/2008
Point of Contact: Nadine A Utz,, Phone: 301-295-1380
E-Mail Address: nadineutz@usuhs.mil
Small Business Set-Aside: Total Small Business
Description: The Uniformed Services University of the Health Sciences (USUHS) located on the National Naval Medical Center (NNMC) in Bethesda, MD intends to issue a requirement for the purchase of a 24-Port Voice Mail Platform for USUHS. This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; offers are being requested and a written solicitation will not be issued. It will be the responsibility of the Contractor to monitor Federal Business Opportunities, http://www.fedbizopps.gov/ for the issuance of any changes/updates to the solicitation. This solicitation is issued as a request for quotation and incorporates all provisions and clauses in effect through Federal Acquisition Circular (FAC) 05-25. Small Business Set Aside: This solicitation is set aside for small businesses and the applicable NAICS code for this requirement is 561421, Telephone Answering Services, with a size standard of $6.5 million. Quote Format: All quotes must be valid through 30 September 2008. The contractor shall provide pricing for the following Contract Line Item Numbers (CLIN): CLIN Description 0001 24-Port Voice Mail Platform (VS-24 T1 WXP Based), includes 3 year warranty (Qty 1): $______ each 0002 Optional Redundant Voice Mail Platform (Qty 1): $______ each 0003 Keypad Emulation Setup & Development (Qty 1): $______ each 0004 Onsite Installation and Training (Qty 1): $______ job 0005 Online UPS to support the Primary and Redundant Systems (Qty 1): $______ each 0006 Maintenance (Routine Maintenance as required, Service Contract, Spare Part Availability), priced as follows: 0006AA Base Year: $____ per year 0006AB Option Year 1: $____ per year 0006AC Option Base Year 2: $____ per year 0006AD Option Base Year 3: $____ per year 0006AE Option Base Year 4: $____ per year Offerors must provide specifications and/or literature documentation. Delivery and Acceptance Location, and FOB Point: Uniformed Services University of the Health Sciences 4301 Jones Bridge Road, Loading Dock Bethesda, MD 20814-4799 Statement of Work: The 24 Port Voice Mail Platform will replace an aging OcTel Voice Messaging Platform which is used by the entire USUHS faculty and staff. The new system must meet the minimum specifications as stated below and must allow the existing mailboxes to remain in tack. Minimum Specifications: CLIN 0001 24-Port Voice Mail Platform, (VS-24 T1 WXP Based) 1) Must emulate the current OcTel 250 Voice Messaging System, thereby allowing existing mailboxes to remain in tack 2) 19" 4U Rack mountable chassis - dual power supply 3) Pentium CPU with 1GBytes RAM Memory 4) Keyboard, mouse, LCD monitor 5) RS-232 SMDI Interface Port -Telcordia TR-NWT-000283 6) DVD-RW, US Robotics Modem 7) Remote Support Software 8) Two 10/100/1000 Network Ports 9) Windows XP Professional Operating System 10) Complete Set of Manuals 11) (2) Three Thousand Hours Local Voice Storage 12) (1) T1 ISDN PRI Port with D Channel or A&B Bits 13) Voice Messaging Software a. Voice Messaging Basic Features b. Auto Attendant c. 2,500 Voicemail Boxes expandable to 3,000 Voicemail Boxes 14) Email Notification 15) Warranty Service, not separately priced (submit warranty information with quote) a. Period of Performance: 3 years; to begin after completion of installation CLIN 0002 Optional Redundant Voice Mail Platform 1) Same as 0001 24-Port Voice Mail Platform, VS-24 T1 WXP Based Voice Messaging Platform CLIN 0003 Keypad Emulation Setup & Development 1) Must emulate the Octel Voicemail Keypad CLIN 0004 Onsite Installation and Training 1) Training for Installer 2) Training for Administrator 3) Training for End-users CLIN 0005 Online UPS to support the Primary and Redundant Systems CLIN 0006 Maintenance (Routine Maintenance as required, Service Contract, Spare Part Availability) 1) Period of performance to begin after installation is complete Evaluation Factors: The government will award a firm-fixed-price (FFP) contract resulting from this solicitation to the responsible offeror whose offer, conforming to this announcement, will be most advantageous to the government; prices and other factors considered, e.g. quality and delivery schedule. Offerors must provide specifications and/or literature documentation. Requirements: 1) To be eligible for contract award, a contractor must be registered with the Central Contractor Registration (CCR) database. For instructions on registering with the CCR, please see the CCR website at http://www.ccr.gov. 2) All offerors are required to submit a completed copy of the Federal Acquisition Regulations (FAR) Provision 52.212-3, Offeror Representations and Certifications - Commercial Items, with their offer. This document can be found at http://www.publicdebt.treas.gov/oa/oa52-212-3.pdf. The following provisions and clauses, which may be viewed at http://www.acquisition.gov/far/, may apply to this contract: 52.212-1, Instructions to Offerors - Commercial Items 52.212-2, Evaluation - Commercial Items 52.212-3, Offeror Representations and Certifications - Commercial Items 52.212-4, Contract Terms and Conditions - Commercial Items 52.212-5, Contract Terms and Conditions Required to Implement Statutes or Executive Orders - Commercial Items (clauses cited therein may be applicable) 52.217-7, Option for Increased Quantity - Separately Priced Line Item 52.219-6, Notice of Total Small Business Set-Aside Deadlines: Direct any communications, questions or inquiries in writing to Nadine Utz, Contract Specialist, at Directorate of Contracting, Rm A1040C, USUHS, 4301 Jones Bridge Road, Bethesda, MD 20814-4799 or via email to nadineutz@usuhs.mil. Hand deliveries will not be accepted. Questions are due by 24 July 2008 at 3:00 p.m. Eastern Standard time. All responses are due by 31 July 2008 at 3:00 p.m. Eastern Standard time and must be valid through 30 September 2008. Added: <input type="hidden" name="dnf_class_values[procurement_notice][description][1][added_on]" value="2008-07-01 11:31:02">Jul 01, 2008 11:31 am Modified: <input type="hidden" name="dnf_class_values[procurement_notice][description][1][modified_on]" value="2008-07-16 13:38:14">Jul 16, 2008 1:38 pm Track Changes Question 1: What type of PBX is in use (manufacturer and system model/version)? Answer 1: There is no PBX for USUHS phone lines. They are 5ESS Verizon Centrex Lines. The switch is owned and maintained by Verizon. Question 2: In your request, the initial installation is to support 2500 users; however, you also request pricing to provide VM for an additional 7500 users. The hardware specification for the server supporting the initial 2500 users will not meet the manufacturers specifications for a system of the size to support 10,000 subscribers. Shall all respondents supply pricing for a server which will also allow you to grow to 10,000 subscribers? Answer 2: The requirement for 7500 additional users can be eliminated. We will probably never need that many boxes. 2500 will be sufficient. Question 3: Can you please elaborate on the following request: 14) Voice to Email and Email Notification. The line item requested in the pricing section does not ask for any of the following items which could address item 14 above: Unified Messaging, Email Text to Speech, and Speech Recognition. Answer 3: Voice to E-mail is an option that would allow a message to be recorded and then delivered over email. This is a very useful feature, because it allows users to listen to their message from their computers and then archive them appropriately. It allows them to read their messages from wherever there is an email terminal with Windows software. This is a good option to have but it is not a critical item and it can be eliminated. Unified Messaging, Email Text to Speech, and Speech Recognition are not features that we require. Added: <input type="hidden" name="dnf_class_values[procurement_notice][description][2][added_on]" value="2008-07-01 11:33:47">Jul 01, 2008 11:33 am Modified: <input type="hidden" name="dnf_class_values[procurement_notice][description][2][modified_on]" value="2008-07-16 13:38:14">Jul 16, 2008 1:38 pm Track Changes Question 4: Regarding the presentation format such as number of hard copies, electronic, or CD's. How would you like this information delivered? Answer 4: One (1) hard copy delivered either by fax (301-295-1716), mail (4301 Jones Bridge Road, A1040C; Attn: Nadine Utz, Bethesda, MD 20814), or email (nadineutz@usuhs.mil). Please be sure to follow the pricing structure listed in the RFQ. Question 5: In the Minimum Specifications Item # 13c (. 2,500 Voicemail Boxes expandable to 3,000 Voicemail Boxes). Should we provide the option to expand from 2,500 Voicemail Boxes to 3,000 Voicemail Boxes? Answer 5: No. 2,500 should be sufficient. Added: <input type="hidden" name="dnf_class_values[procurement_notice][description][3][added_on]" value="2008-07-07 09:24:29">Jul 07, 2008 9:24 am Modified: <input type="hidden" name="dnf_class_values[procurement_notice][description][3][modified_on]" value="2008-07-16 13:38:14">Jul 16, 2008 1:38 pm Track Changes Question 6: Is the system you are looking for to be connected with the hospital's PBX and current phone system, or are you looking for stand alone voice-mail boxes? In other words: Are you looking for a voice-mail answering system that will pick-up when the specific party being contacted is not available and then have the option of leaving a message, or a voicemail system where one calls a specific party's voicemail box for the purpose of leaving them a message? Answer 6: We are not on the hospital's PBX. We are on the Verizon 5ESS Centrex Switch and we are looking for a stand alone answering system that will pick-up when the specific party being contacted is not available or the calling party's line is busy and then have the option of leaving a message.
Web Link: FedBizOpps Complete View
(https://www.fbo.gov/?s=opportunity&mode=form&id=e56335740773bfd53f1024793a7b4358&tab=core&_cview=1)
Place of Performance: Address: 4301 Jones Bridge Road, Bethesda, Maryland, 20814, United States; Zip Code: 20814
Record: SN01615605-W 20080718/080716221552-e56335740773bfd53f1024793a7b4358 (fbodaily.com)
Source: FedBizOpps Link to This Notice
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58 -- 24 Port Voice Mail Platform