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FBO DAILY ISSUE OF APRIL 10, 2008 FBO #2327
SOLICITATION NOTICE

D -- POST CALL SURVEY CALL CENTER SOLUTIONSOFTWARE, HARDWARE, INTEGRATION, AND TRAININGFOR DVA HEALTH REVENUE CENTER, TOPEKA, KS

Notice Date
4/8/2008
 
Notice Type
Presolicitation
 
NAICS
541511 — Custom Computer Programming Services
 
Contracting Office
DVA HEALTH REVENUE CENTER;3401 SW 21ST STREET, BLDG 9;TOPEKA, KS 66604
 
ZIP Code
66604
 
Solicitation Number
VA-702-08-RQ-0007
 
Response Due
4/30/2008
 
Archive Date
6/29/2008
 
Point of Contact
BARRY FETZER, CONTRACTING OFFICERBARRY.FETZER@VA.GOV
 
Description
The Department of Veterans Affairs, Health Revenue Center, Topeka, KS (DVA HRC), located at 3401 SW 21st, Topeka, KS, 66604, intends to award a firm fixed price contract for a Post Call Survey Solution to support our existing call center operation. The HRC is seeking quotations for a solution that provides all hardware, software, licenses, integration, support, maintenance, and training in accordance with the Statement of Work and the Request for Quotation in support of nationwide contact center operations supporting veterans and other internal customers of the VA. The Post Call Survey solution shall be in accordance with the Statement of Work and Request for Quotation VA-702-08-RQ-0007. The solicitation document will be available through the FEDBIZOPS website on or about April 11, 2008. POC is Barry Fetzer, Contracting Officer, VA HRC, 3401 SW 21, Bldg 9, Topeka, KS 66604. Address all questions in writing to Barry.fetzer@va.gov or by U.S. Mail to the aforementioned address. Phone request will not be honored. All responsible sources may submit a quotation, which will be considered by the Government. This action is issued with full and open competition. NAICS code is 541511. Size standard $23.0 M *****
 
Web Link
FedBizOpps Complete View
(https://www.fbo.gov/?s=opportunity&mode=form&id=6ecf78ea5eeff1d355def624445a33b4&tab=core&_cview=1)
 
Place of Performance
Address: DVA HRC;3401 SW 21ST STREET BLDG 9;TOPEKA, KS 66604
Zip Code: 66604
 
Record
SN01549991-W 20080410/080408223303-6ecf78ea5eeff1d355def624445a33b4 (fbodaily.com)
 
Source
FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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