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FBO DAILY ISSUE OF MARCH 14, 2008 FBO #2300
SOLICITATION NOTICE

R -- Customer Engagement Survey

Notice Date
3/12/2008
 
Notice Type
Solicitation Notice
 
Contracting Office
N00189 FISC NORFOLK, PHILADELPHIA OFFICE 700 Robbins Avenue, Building 2B Philadelphia, PA
 
ZIP Code
00000
 
Solicitation Number
N0018908TZ049
 
Response Due
3/21/2008
 
Archive Date
5/1/2008
 
Point of Contact
Joyce Kichman 215-697-9671
 
E-Mail Address
Email your questions to joyce.kchman
(joyce.kichman@navy.mil)
 
Description
The proposed action is for the procurement of services to complete the Office of Civilian Human Resources (OCHR) 2008 customer satisfaction survey for which the Government intends to solicit only one source, Pacific Consulting Group, (PCG). The selected source, PCG, was the source for the original 2007 survey. PCG developed the Customer Engagement Survey, disseminated the survey, tabulated the results, and submitted recommendations for improvement plan development utilizing their Net Impressions leverage analysis to identify trends in future years. The 2007 survey is to be considered the benchmark for comparing the results of the 2008 survey and will be conducted using the previously developed survey with minor alterations. Interested persons may identify their capability to provide these services; this notice is not a request for quotes. However, all capability information received by 21 March 2008 will be considered by the Government. A determination by the Gov ernment not to issue a competitive solicitation based upon responses to this notice is solely within the discretion of the Government and capability information received will be solely for the purpose of determining whether to conduct a competitive procurement. Offers shall be received at FISC Norfolk Contracting Department, Philadelphia Division, Bldg. 2B, 700 Robbins Avenue, Philadelphia, PA 19111 no later than 4 PM (local time) on 21 March 2008. All responses may be emailed to Joyce Kichman at joyce.kichman@navy.mil or faxed to (215) 697-9742. For additional information concerning this requirement, please contact Joyce Kichman at 215-697-9671.
 
Record
SN01531004-W 20080314/080312224921 (fbodaily.com)
 
Source
FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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