SOLICITATION NOTICE
Q -- Medical support clerk for the Audiology Physical M
- Notice Date
- 9/25/2007
- Notice Type
- Solicitation Notice
- NAICS
- 423450
— Medical, Dental, and Hospital Equipment and Supplies Merchant Wholesalers
- Contracting Office
- Department of Veterans Affairs;VAMC White River Junction;215 North Main Street;White River Junction VT 05009
- ZIP Code
- 05009
- Solicitation Number
- VA-241-08-RP-0016
- Response Due
- 9/27/2007
- Archive Date
- 10/12/2007
- Point of Contact
- Michael Bermes Contracting Officer 802-296-6317
- Description
- Medical support clerk for the Audiology, Physical Medicine and Prosthetics Sections. PERIOD OF PERFORMANCE: The individual will work for approximately 12 months, but may be terminated upon completion of the project. BASE PERIOD: October 1, 2007 through September 30, 2008 Service Quantity (Hours) Hourly Total Primary Care 2080 $_______ $_______ Incumbent serves as a medical support clerk for the Audiology and Speech-Language Pathology sections. Support services required include: 1. Receives & activates consults, and schedules appointments according to set scheduling grid. 2. Discontinues and forwards consults as appropriate. 3. Receives veterans scheduled for appointment. 4. Processes appointment cancellations, whether by patient or clinic. 5. Answers the department phones and processes messages to clinicians. 6. Adheres to VISN 1 No-Show policy. 7. Places reminder telephone calls to veterans prior to their appointment . 8. Assesses patient eligibility for scheduling. 9. Receives and processes hearing aid repairs. 10. Receives and processes requests for batteries and supplies. 11. Receives mail from the mail room or picks up from the mail room per clinic standard. 12. Prints out daily appointment schedules for Audiology, C&P, and Speech Clinics. 13. Maintains inventory of clinical supplies and equipment and requisitions supplies as needed. 14. Adheres to current VHA scheduling policy and business rules. 15. Ensures the fullest clinic utilization and timeliest entry of clinic cancellations and re-bookings. 16. Demonstrates the highest level commitment to customer service and satisfaction. Maintaining Calendars, Appointments, & Schedules Assists with scheduling appointments, clinic utilization and follow-up for veterans requiring further evaluation and/or audiometric assessment.
- Place of Performance
- Address: 215 north main street ( 90 C );White River Junction, V T
- Zip Code: 05009
- Country: U S A
- Zip Code: 05009
- Record
- SN01420074-W 20070927/070925223518 (fbodaily.com)
- Source
-
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