SOLICITATION NOTICE
J -- Materials and services required to maintain the Hitachi Automated Analyzer Systems in like new condition at each of the seven DoD Drub Labs.
- Notice Date
- 8/15/2007
- Notice Type
- Solicitation Notice
- NAICS
- 811219
— Other Electronic and Precision Equipment Repair and Maintenance
- Contracting Office
- Department of the Navy, Bureau of Medicine and Surgery, NMLC, 1681 Nelson St, FT Detrick, MD, 21702-9203, UNITED STATES
- ZIP Code
- 00000
- Solicitation Number
- N62645-07--R-0015
- Response Due
- 8/22/2007
- Archive Date
- 9/6/2007
- Description
- This is an amendment to the original posting on 18 May 2007. This amendment is to clarify that this combined synopsis/ solicitation that was stated to be for a base Year plus options for the Maintenance of Government-Owned Hitachi Automated Analyzer Systems is for a five year period. The goverments intention is to enter into a five year requirements contract with Roche. The government has to add the following clauses to 52.216-18, Ordering; 52-216-19, Ordering Limitations and 52.216-21 Requirements. This acquisition is being conducted under the FAR 13.5 test procedures for commercial items. This is a combined synopsis/solicitation for commercial items prepared in accordance with FAR Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation and a written solicitation will not be issued. The Request for Quotation number is N62645-07-R-0015. SIC 7699/NAIC 811219. The Navy intends to negotiate with Roche Diagnostics Corporation, 9115 Hague Road, PO Box 50457, Indianapolis, IN 46250-0457,as the only source that can provide the following technical support and maintenance services. SOW: (1) Roche shall provide all materials and services required to maintain the Hitachi Automated Analyzer Systems in like new condition at each of the following locations: Navy Drug Screening Laboratory (NDSL), San Diego, CA; NDSL, Jacksonville, FL; NDSL, Great Lakes, IL; Army Forensic Toxicology Drug Testing Laboratory (AFTDTL), Fort Meade, MD; AFTDTL, Tripler AMC, HI; Air Force Laboratory, Brooks City-Base, TX, and Armed Forces Institute of Pathology, Rockville, MD. The Hitachi Automated Analyzer Systems may include Hitachi P/PP/DP/DD/DDP/DDD/912 Systems (from this point referred to as Hitachi Analyzers). (2) Telephone Support (2.1)Roche shall provide each laboratory access to a telephonic technical support line that is available 24 hours a day, 7 days a week. (3) Upgrades (3.1) Roche shall provide, install, and maintain all software and hardware upgrades introduced for the Hitachi Analyzers at the seven locations in (1)during the term of the contract. Roche shall provide all manuals and training as necessary to accomplish the upgrades.(4) Software (4.1) Roche shall furnish all software required to operate and maintain the Hitachi Analyzers. Roche shall support such software, including any revisions thereof, at no additional cost to the Government for the duration of this contract, including any renewals and extensions thereof. (5) Personnel Qualifications (5.1) Personnel assigned to or utilized by Roche in the performance of this contract shall, at a minimum, meet the experience, education, or other background requirements set forth below and shall be fully capable of performing in an efficient, reliable, ethical and professional manner.(5.2) Maintenance Technician/Field Service Representative. Maintenance personnel must have original equipment manufacturer's training to perform services with a minimum of two (2) years experience maintaining and servicing the Hitachi Analyzers. The technician must speak the English language fluently.(6) General Maintenance (6.1) All maintenance shall be performed at the laboratories. In the event that any equipment components or parts thereof must be removed by Roche to effect repairs, written authorization must first be obtained from the local laboratory Commander or designee.(6.2) Roche is required to maintain all equipment according to all applicable requirements of the Joint Commission of Accreditation of Health Care Organizations (JCAHO), Association for the Advancement of Medical Instrumentation (AAMI), National Fire Protection Association (NFPA), and the manufacturers original equipment specifications, as well as the Office of Compliance, Center for Devices and Radiologic Health (CDRH), Food and Drug Administration (FDA) Current Good Manufacturing Practices (CGMP). (6.3) Roche shall check in with the laboratory receptionist, prior to and after completion of all services. Roche will be escorted by laboratory personnel during any services provided to the Government. Roche personnel shall wear a contractor furnished identification badge, and if requested by the laboratory, a Government visitor?s pass, on their outer garment at all times when performing services at the Government laboratories. The Roche furnished identification badge shall include at a minimum, the employee's name, the company name, and the employee's job title. If performing services outside of the Principal Period of Maintenance (PPM), see 6.7, Roche personnel are required to check in and out with the Security Officer or Command Duty Officer, and to leave all service reports with that person. (6.4) Roche shall respond telephonically to a notification of a Hitachi Analyzer failure no later than 30 minutes after receipt of notification and shall begin providing service on-site no later than 12 hours (4 hours for Great Lakes) after receipt of notification (see 6.6 for Tripler). (6.5) All Hitachi Analyzers are required to be fully operational (see 13.1) within 24 hours (12 hours for Great Lakes) of the first maintenance call placed by the Government for a particular problem (see 6.6 for Tripler). If any Hitachi Analyzer is not fully operational for more than 24 hours (12 hours for Great Lakes) in a month, Roche shall credit the Government as follows: Downtime/Month (GL) Downtime/Month (all but GL) Credit to the Government (% of system monthly maintenance cost) 12-24 hours 24-48 hours 25 24-48 hours 48-72 hours 50 48-72 hours 72-96 hours 75 (6.6) At the Tripler laboratory in Hawaii, the BioMedical Equipment Technician (BMET) will provide first response support for the Hitachi Analyzers. The BMET will troubleshoot and repair, with Roche telephonic technical assistance, until such time as four (4) hours of troubleshooting has occurred or the Roche representative, local laboratory Commander or designee determines that on-site technical support is required. At that time, Roche shall have a technical representative on-site within 12 hours of the request for on-site assistance. If any Hitachi Analyzer is not fully operational for more than 24 hours in a month, Roche shall credit the Government according to the table above. (6.7) The PPM is 0600-2300 (local laboratory time prevailing) Monday through Friday, excluding Federal holidays. (6.8) There shall be no additional charge for remedial maintenance performed outside the PPM provided that Roche is notified of a Hitachi Analyzer failure during the PPM stated in 6.7. (6.9) Roche shall furnish all necessary labor, materials, parts (e.g., including such items as components, tools, test equipment, calibration sets, etc.) to maintain the system in continuous operation. (7) Preventive Maintenance. (7.1) Preventive maintenance shall consist of four (4) equally spaced scheduled preventive maintenance on-site calls per year. The Government reserves the right to specify the hours and days during which preventive maintenance shall take place to minimize impact on laboratory operations. (7.2) Preventive maintenance shall consist of, but is not limited to, analysis, examination, adjustment, calibration, replacing marginal parts and components, cleaning, lubricating, and correction of, or scheduling for correction, of all observed malfunctions. (7.3) Remedial service calls shall not substitute for scheduled preventive maintenance unless the service call is within the preventive maintenance window approved above, and the entire preventive maintenance procedures are followed.(8) Parts (8.1) All replacement parts shall be Original Equipment Manufacturer (OEM) approved parts. (8.2) All replacement/spare parts shall be guaranteed to be equal in all respects (including performance, interchangeability, durability and quality), to new parts specified for use by the OEM. (8.3) Upon completion of a scheduled preventive maintenance call, Roche shall perform all required quality control tests and furnish the laboratory with a written report of all actions taken during the preventive maintenance. (9) Certification of Maintainability (9.1) Prior to such time that the services of Roche are terminated, expire contractually, or are otherwise not extended, Roche shall issue a "Certificate of Maintainability" for all Hitachi Analyzers maintained under this contract. (9.2) The Certificate shall state that preventive maintenance, in accordance with the specifications of the OEM, has been performed and that the Hitachi Analyzers are performing in accordance with the OEM's specifications such that the OEM (or the OEM's successor in interest) commits that it would assume maintenance of the Hitachi Analyzers without any one-time charges (including but not limited to repair or inspection charges) if such maintenance were assumed effective the day after Roche's performance ceases. Roche is responsible for bearing all costs associated with obtaining such certifications. (9.3) Should Roche fail to issue the required Certificate of Maintainability, or should any Hitachi Analyzer fail to perform in accordance with the certification, Roche shall be liable to the Government for any costs incurred by the Government in bringing the Hitachi Analyzer up to maintainable levels. (10) Responsibilities of Roche (10.1) Roche shall provide all maintenance (labor and parts) and shall keep the Hitachi Analyzers in good (like new) operating condition. Maintenance service shall not include electrical work external to the Hitachi Analyzers, the furnishing of supplies, nor adding or removing accessories, attachments, or other devices. It shall not include repair of damage resulting from accident, transportation between Government sites, neglect, misuse, failure of electrical power or air conditioning, or humidity control, or cause other than ordinary use. All parts, including those required for maintenance outside the PPM, if applicable, are included in the fixed monthly charge. (11) Responsibilities of the Government. (11.1) Government personnel shall not attempt non-routine maintenance to Hitachi Analyzers while under the purview of the contract unless agreed to by Roche as covered by Sections 6.5 and 6.6. (11.2) Subject to security regulations, the Government shall permit access to the Hitachi Analyzers that are to be maintained. (11.3) The Government shall provide, at no charge to Roche, adequate storage space for spare replacement parts and adequate working space (including heat, light, ventilation, electric current and outlets) and telephones for Roche maintenance personnel.(11.4) The Government shall maintain site requirements in accordance with the equipment environmental specifications furnished by Roche, if any. (12) The following will be at no additional charge to the Government. (12.1) Replacement parts, unless such parts are required due to the fault or negligence of the Government. (12.2) Preventive maintenance, regardless of when performed. (12.3) Remedial maintenance which was requested during the PPM, regardless of when the maintenance is performed. (12.4) Time spent by Roche maintenance personnel after arrival at the laboratory awaiting the arrival of additional maintenance personnel and/or delivery of parts, etc., after a service call has commenced. (13) Definitions (13.1) Fully Operational: A Hitachi Analyzer is considered fully operational when all components or modules of a system are operating at full capacity and the laboratory is able to process samples and report the results. A Hitachi Analyzer is not fully operational if the failure of one or more components or modules prevents the laboratory from utilizing the system at its full capacity. (13.2) Downtime: Any time that a Hitachi Analyzer is not fully operational. Downtime does not include the time that an analyzer is not operational due to scheduled preventive maintenance, operator error, site/facility discrepancies (i.e., power failure), reagent/calibrator/control problems, fault/negligence of the Government, vandalism, civil insurrection, war, or acts of nature beyond Roche?s control. Downtime is measured from the time that the Government laboratory notifies (telephonically) Roche of a failure, until the time the repair has been completed and the instrument is fully operational. For Tripler, downtime is measured from the time that the Government laboratory notifies requests on-site assistance, until the time the repair has been completed and the instrument is fully operational. The Government laboratory is responsible for documenting these times. Past Performance will be evaluated in accordance with FAR Part 13.106-2(b)(2)(ii), which may be based on information such as the contracting officer's knowledge of and previous experience with the supply or service being acquired, customer surveys, or other reasonable basis. Roche must provide the following for technical evaluation and acceptance: (1) Documentation addressing each SOW paragraph stating either "concur" or "agree", and (2) Documentation of service personnel (this will include, locations of service personnel, their qualifications, and OEM training certifications). CLINs 0001 through 0007 (i.e., 0001 NDSL San Diego, 0002 NDSL Jacksonville, etc.) are for the base Year plus options for the Maintenance of Government-Owned Hitachi Automated Analyzer Systems. Service acceptance will take place at the individual laboratories. Roche shall include a completed copy of the provisions at FAR 52.212-3. Roche must be registered in CCR; provide DUNS number; Cage Code and TIN. Provisions at FAR 52.212-1, Instructions to Offerors-Commercial Items apply with the exception of (d), (e), (f), (h) and (i) of the clause, which are "Reserved". To support the offered price, Roche shall include copies of published commercial price list, or other documentation setting forth the prices charged to the general public. Contract award will be based on the Contracting Officer's knowledge of Roche's past performance, technical acceptability and a determination that the proposed price is fair and reasonable. FAR 52.217-9, Contract Terms and Conditions-Commercial Items and FAR 52.212-5, Contract Terms and Conditions Required to Implement Statutes or Executive Orders-Commercial Items, applies. With respect to FAR 52.212-5, the following FAR clauses apply: 52-222-3, 52.225-13, 52.233-3, 52.222-21, 52.222-26, 52.222-35, 52.222-36, 52.222-37, 52.225-16, 52.232-33, Payment by Electronic Funds Transfer-Central Contractor Registration. Roche's offer is due at Naval Medical Logistics Command by 1:00 PM on or before June 20, 2007.
- Place of Performance
- Address: NMLC, 1681 Nelson St., FT Detrick, MD
- Zip Code: 21702-9203
- Country: UNITED STATES
- Zip Code: 21702-9203
- Record
- SN01373913-W 20070817/070815222512 (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
| FSG Index | This Issue's Index | Today's FBO Daily Index Page |