SOURCES SOUGHT
R -- Customer Satisfaction Survey
- Notice Date
- 2/12/2007
- Notice Type
- Sources Sought
- NAICS
- 541611
— Administrative Management and General Management Consulting Services
- Contracting Office
- Department of Labor, Employment Training Administration, Division of Contract Services, 200 Constitution Avenue, NW, Room N-4655, Washington, DC, 20210, UNITED STATES
- ZIP Code
- 20210
- Solicitation Number
- Reference-Number-49-071A-473
- Response Due
- 2/27/2007
- Point of Contact
- Jillian Matz, Contract Specialist, Phone 202-693-3315, Fax 202-693-3846, - Chari Magruder, Contract Specialist, Phone (202) 693-3313, Fax (202) 693-3846,
- E-Mail Address
-
matz.jillian@dol.gov, magruder.chari@dol.gov
- Description
- The U.S. Department of Labor, Employment and Training Administration (DOL/ETA), is seeking the assistance of an organization capable of licensing a customer satisfaction survey name and methodology to DOL/ETA for use in meeting Workforce Investment Act (WIA) customer satisfaction requirements. The WIA (Section 136(b) (2) (B)) requires states to measure satisfaction for employers and participants of state and local agencies that provide employment and training activities. To reduce the burden on states to implement expensive customer satisfaction methodologies on their own, DOL will license the name and methodology of a customer satisfaction survey process each year to support states' responsibility to conduct surveys and report the results to DOL. THIS IS NOT A REQUEST FOR PROPOSALS (RFP) AND IS NOT A COMMITMENT BY THE GOVERNMENT TO ISSUE A SOLICITATION OR ULTIMATLEY TO AWARD A CONATRACT ON THE BASIS OF THIS SOURCES SOUGHT NOTICE. Responses to this sources sought notice will not serve as proposals, bids or offerors, which could be accepted by the government to form a binding contract. Submission of any information in responses to this sources sought notice is completely voluntary, and shall not constitute a fee to the government. The main purpose of this sources sought notice is to conduct market research and determine the organizations capable for future competition. The Department of Labor, Employment & Training Administration invites all interested parties to submit a written response to this sources sought notice. Qualified sources interested are invited to submit a Statement of Capability (SOC), not to exceed ten (10) pages in length, within fifteen (15) days of this publication. The SOC should demonstrate the interested source's experience working on projects with a targeted focus on providing a license and methodology to support a customer satisfaction survey. No solicitation document exists. Responses to this notice must be in writing. No telephone inquiries will be accepted. Responses must include the SOC and reference the notice number 49-071A-473, and DOL contact, Ms. DaVeana Johnson, Contract Specialist, 200 Constitution Avenue, N.W., Room N-4655, Washington, D.C. 20210. No award will be based on any offer or proposal received in response to this notice. NOTE: THIS NOTICE MAY HAVE POSTED ON FEDBIZOPPS ON THE DATE INDICATED IN THE NOTICE ITSELF (12-FEB-2007). IT ACTUALLY APPEARED OR REAPPEARED ON THE FEDBIZOPPS SYSTEM ON 15-JUN-2007, BUT REAPPEARED IN THE FTP FEED FOR THIS POSTING DATE. PLEASE CONTACT fbo.support@gsa.gov REGARDING THIS ISSUE.
- Web Link
-
Link to FedBizOpps document.
(http://www.fbo.gov/spg/DOL/ETA/WashingtonDC/Reference-Number-49-071A-473/listing.html)
- Record
- SN01320770-F 20070617/070615231159 (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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