SOURCES SOUGHT
J -- 24/7 SOFTWARE HELPDESK SUPORT AND ON-SITE/ON-CALL TECHNICAL SUPPORT FOR NORAD CONTINGENCY SUITE (NCS) SYSTEM
- Notice Date
- 3/28/2007
- Notice Type
- Sources Sought
- Contracting Office
- 11 Barksdale Street Bldg 1614 Hanscom AFB,MA 01731
- ZIP Code
- 01731
- Solicitation Number
- FA8722-07-Q-0001
- Response Due
- 4/9/2007
- Archive Date
- 4/9/2007
- Small Business Set-Aside
- N/A
- Description
- SOURCES SOUGHT/REQUEST FOR INFORMATION This is not a solicitation, but rather a Sources Sought/Request for Information for 24/7 Software Helpdesk Support and On-Site/On-Call Technical Support for the NORAD Contingency Suite (NCS) System. The United States Air Force, Electronic Systems Center (ESC), Electronic Systems Group, located at Hanscom AFB, MA 01731 is seeking responses from potential sources for 24/7 Software Helpdesk Support and On-Site/On-Call Technical Support for NCS, on or about 04 June 2007. The period of performance for this effort is for one year with an option for additional support for approximately one year during system transition. The specific software to be supported is the Multi-Source Correlator Tracker (MSCT) and the Tactical Display Framework (TDF). Both the MSCT and TDF are proprietary to Raytheon Solipsys, Inc. NCS software maintenance for the NCS systems are currently installed at the Eastern Air Defense Sector (EADS), the Western Air Defense Sector (WADS), and the Test Training and Transition Facility (TTT). NCS was implemented in response to CAF 307-01 Combat Mission Needs Statement (C-MNS). The general types of tasks which must be accomplished to implement this support are as follows: 1. Provide phone/e-mail support during business hours 2. Provide contact number during off-business hours 3. Provide phone/e-mail support during off-business hours 4. Provide problem resolution/troubleshooting for each phone consultation 5. Provide a Monthly Status Report, containing technical and management status 6. Provide a Monthly Cost Report, as related to expenditures against the contract funding Due to the security requirements of the system, the systems engineering, software updates, and on-site installation activities associated with the NCS system support must be performed within a SECRET environment by appropriately cleared personnel. To be considered qualified for this effort, contractors who submit qualification packages in response to this notice are required to demonstrate detailed understanding, technical knowledge, and experience in the following areas: 1. Tactical Display Framework (TDF) Licenses 2. Multi-Source Correlator Tracker (MSCT) Licenses 3. EADS specific requirements, ICDS, and system configuration 4. Demonstrated ability to conduct system-level testing 5. Immediate access to SECRET facilities and the immediate availability of SECRET cleared personnel to work on this project Qualification packages must also include the following information: 1. Respondents are requested to identify prior contracts (by contract number and issuing office) and Government points of contact (preferably the buyer or contracting officer) 2. Packages must also include the following: a. Company Name b. Address c. Point of Contact d. Telephone Number e. E-mail Address f. CAGE Code g. Web page URL (if available) h. Size of business and Small Business Classification i. NAIC Code 334220, SW Support/License and System Site Cutover, $2.2M, will be used for this acquisition Potential contractor qualification packages shall clearly demonstrate abilities and expertise to meet or exceed the requirements outlined in this notice. Interested firms should submit their written responses no later than 9 Apr 07. Responses must be limited to no more than ten double-spaced, single sided pages, stating qualifications for providing 24/7 Software Helpdesk Support and On-Site/On-Call Technical Support for the NORAD Contingency Suite (NCS) System, specifically stating capabilities. Interested firms should submit their responses to the contracting officer, Major Rex Steves, 850th ELSG/PK, 978-855-9109, via e-mail to rex.steves@hansccom.af.mil. "Read-only" .pdf file is preferred. This synopsis does not constitute an Invitation for Bid, Request for Quote, or Request for Proposal and it is not to be construed as a commitment by the Government. The Government does not intend to award a contract on the basis of this notice or otherwise pay for information solicited.
- Web Link
-
ESC Business Opportunities Web Page
(http://www.herbb.hanscom.af.mil)
- Place of Performance
- Address: N/A
- Zip Code: N/A
- Country: N/A
- Zip Code: N/A
- Record
- SN01260984-W 20070330/070328220657 (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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