SPECIAL NOTICE
R -- Call Center Support Services
- Notice Date
- 3/8/2007
- Notice Type
- Special Notice
- Contracting Office
- Attn: Department of Veterans Affairs Health Revenue Center, , 3401 SW 21st Street, Building No. 9, Topeka, Kansas 66604
- ZIP Code
- 66604
- Solicitation Number
- VA-SNOTE-070308-003
- Description
- The Department of Veterans Affairs, Health Revenue Center, Topeka, KS intends to award a sole source contract for Call Center Services to Customer Contact Council of Washington, D.C., 20006. The Government intends to award this contract IAW FAR 6.302-1 and 41 U.S.C. 253(C) (1). The DVA HRC presently operates several nationwide call centers with the primary mission to provide various support services to current and former veterans and their spouses. CCC provides fixed cost member driven Call Center support, which includes: white papers, research and analysis, contacts, best practice data, benchmarking data, other related data, networking among executives to support best practices, executive retreats, studies, and studies tailored to a unique organization. This is all accomplished without outside consultants involved in the process. The Contracting Officer is unable to locate other entities that offered a similar product & business structure. This is not a request for competitive proposals; however, all interested parties who believe they can meet the requirements are invited to submit in writing complete information describing their ability to meet these requirements. Information received as a result of this notice will be considered solely for the purpose of determining whether to conduct a competitive procurement. A determination to conduct a competitive procurement will be at the sole discretion of the Contracting Officer. Phone inquiries will not be accepted. Responses related to this notice shall be in writing and must be received no later than March 16, 2007. POC Barry Fetzer, DVA HRC, 3401 SW 21, Bldg 9, Topeka, KS 66604. The value of this acquisition is below the Simplified Acquisition Threshold. This is a simplified acquisition.*****
- Record
- SN01246575-W 20070310/070308220625 (fbodaily.com)
- Source
-
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