SOLICITATION NOTICE
D -- Microsoft Premier Support Service
- Notice Date
- 11/1/2006
- Notice Type
- Solicitation Notice
- NAICS
- 541519
— Other Computer Related Services
- Contracting Office
- Department of Justice, Bureau of Prisons, Acquisitions Branch, 320 First Street, NW, Washington, DC, 20534, UNITED STATES
- ZIP Code
- 00000
- Solicitation Number
- NAS-0063-2007
- Response Due
- 11/14/2006
- Archive Date
- 11/15/2006
- Description
- This is a notice of intent, not a Request for Quotation or a solicitation. The Federal Bureau of Prisons (BOP) intends to award a sole source purchase order to Microsoft Corporation of Redmond WA, for the renewal fo Microsoft Premier Support, Account Number 64494. Microsoft Premier Support includes the following services: 1) Service Elements, 2) Problem resolution support, and 3) Information services and workshops. Service elements include the following: 1) Up to 200 hours of service resource time, 2) SAM and SA hours, which can be used for infrastructure support assistance, reviews, development support assistance, and lab, 3) planning and resource facilitation, 4) status meetings and reporting, and 5) escalation management. The Problem Resolution Support includes 1) 50 support incidents, 2) hot fixes, 3) critical problem alerts, and 4) multi-vendor coordination. The information services and workshops include the following: 1) newsflashes, and 2) unlimited-user service desk license, which includes 1 prepaid site visit (up to 2-days, NA only), 1 Microsoft TechNet Plus Subscription (single server), and 1 MSDN Subscription. Microsoft Premier Support from Microsoft provides direct and quick access to internal Microsoft software developers and source codes for current and future products twenty-four (24) hours a day, seven (7) days a week. The BOP requires such resources because system failures that are not resolved quickly could jeopardize the safe and secure operation of BOP institutions. Purchasing support from a reseller or third party vendors does not meet the BOP?s requirement, as the BOP would not have direct access to Microsoft?s source code and software developers, which are essential for the immediate access the BOP needs to resolve system failures that may impact the operations of our institutions. This proposed noncompetitive action will be processed in accordance with Federal Acquisition Regulation (FAR) part 13. The BOP plans to issue this requirement as a firm fixed price purchase order utilizing simplified acquisition procedures, which will be awarded to Microsoft Corporation, Arrow Point 2, 8050 Microsoft Way, Charlotte, NC 28273. The period of performance will be November 27, 2006 through November 26, 2007. Interested persons may identify their interest and capability to respond to the requirement. Any information shall be clearly marked with reference: NAS-0063-2007, and must be received on or before November 16, 2006 by 12:00 noon eastern standard time. Any information not received by the date/time and at the location specified in this notice will not be considered. A determination by the Government not to compete with this proposed contract action based upon responses to this notice is solely within the discretion of the Government. Information received will normally be considered solely for the purpose of determining whether to conduct a competitive procurement. The Point of Contact for all information regarding this acquisition is Greg Sinsel, Contracting Officer, at the address and phone numbers listed below.
- Place of Performance
- Address: Department of Justice, Federal Bureau of Prisons, 320 First Street, NW, Washington, DC 20534
- Zip Code: 20534
- Country: UNITED STATES
- Zip Code: 20534
- Record
- SN01174209-W 20061103/061101220234 (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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