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FBO DAILY ISSUE OF SEPTEMBER 27, 2006 FBO #1766
MODIFICATION

B -- Industry Audience Usability Testing of CDRH Website

Notice Date
8/28/2006
 
Notice Type
Modification
 
NAICS
541519 — Other Computer Related Services
 
Contracting Office
Department of Health and Human Services, Food and Drug Administration, Office of Acquisitions and Grants Services, 5630 Fishers Lane, Room 2129, Rockville, MD, 20857-0001
 
ZIP Code
20857-0001
 
Solicitation Number
FDA-SOL-06-003440
 
Response Due
8/31/2006
 
Point of Contact
Angela Dash, Contract Specialist , Phone 301-827-5094, Fax 301-827-7101,
 
E-Mail Address
angela.dash@fda.hhs.gov
 
Small Business Set-Aside
Total Small Business
 
Description
FDA will conduct this acquisition using FAR Subpart 13.1 under the Federal Acquisition Regulation prepared in accordance with the format in FAR Subpart 12.6. This is a combined synopsis/solicitation that is a set aside for a Small Business using NAICS Code 541519- Other Computer Related Services. This requirement is for the Department of Health and Human Services, Food and Drug Administration (FDA). Scope of Work Professional Services Industry Audience Usability Testing of CDRH Website I.Background FDA?s Center for Devices and Radiological Health (CDRH) regulates medical devices and radiation-emitting products. It is expensive and time-consuming for the medical device industry to comply with FDA?s laws and regulations. And it takes a great deal of FDA time and resources to guide industry through these processes. The CDRH website (www.fda.gov/cdrh) contains all of the documents we have available to help industry bring new products to market and ensure postmarket safety. But it is sometimes difficult for users to navigate through the website in order to find the specific documents they need. The purpose of this contract is to assess the CDRH website from the perspective of regulated industry in order to help set the requirements for designing a user-friendly site. Redesigning the CDRH website will save time and money by making it easier for companies to find, understand and comply with applicable laws and regulations. II.Statement of Work A.Independently, and not as an agent of the Government, the contractor shall furnish the necessary personnel, materials, services, and facilities, and otherwise do all things necessary for or incident to the performance of the work described below: 1)Assess the Current Website a)Conduct interviews with the CDRH project team to understand the vision, mission, and measurable goals for the website; b)Work with the CDRH team to understand typical tasks that industry needs to accomplish on website and any constraints they face; c)Develop screening and usability testing tool (moderator?s guide) for usability testing; d)Develop a study protocol that tests the usability of the CDRH website with actual users representing regulated industry throughout US; e)Recruit and schedule participants; f)Conduct baseline usability test of existing website (2 rounds of testing with 8-9 participants per round) to identify user performance; 2)Analyze Data and Make Recommendations a)Make recommendations for immediate and long-term improvements based on usability testing, user and task characteristics (provided by CDRH), and existing organizational structure; B.The FDA, in the person of the project officer or her designee, will perform the following tasks: 1)Meet with the contractor to present a work plan and schedule; 2)Conduct user and task analysis through interviews, surveys, and other mechanisms; 3)Identify critical tasks for usability testing of website; 4)Help contractor identify appropriate usability test participants; 5)Review study protocol including scripts for usability testing; 6)Obtain all necessary FDA clearances for studies with human subjects; 7)Receive all reports and videotapes from the contractor; C.Project Officer The Project Officer will be Laurel Mendelson. The Project Officer will be responsible for interacting with the contractor to accomplish the terms of the contract. III.Period of Performance The period of performance for this contract is 09/25/06 ? 09/24/07. IV.Payment Schedule The vendor shall submit an invoice for half the total payment upon FDA?s approval of the testing script. The vendor shall submit an invoice for the remainder of the payment upon FDA?s approval of the final report. V.Deliverables The contractor will report to the FDA in the following manner and at the following points in the project: A.In-person or telephone meeting (one hour) with project officer and NOTE: THIS NOTICE MAY HAVE POSTED ON FEDBIZOPPS ON THE DATE INDICATED IN THE NOTICE ITSELF (28-AUG-2006). IT ACTUALLY APPEARED OR REAPPEARED ON THE FEDBIZOPPS SYSTEM ON 25-SEP-2006, BUT REAPPEARED IN THE FTP FEED FOR THIS POSTING DATE. PLEASE CONTACT fbo.support@gsa.gov REGARDING THIS ISSUE.
 
Web Link
Link to FedBizOpps document.
(http://www.fbo.gov/spg/HHS/FDA/DCASC/FDA-SOL-06-003440/listing.html)
 
Place of Performance
Address: 1350 Piccard Dr Rockville, MD
Zip Code: 20850
Country: UNITED STATES
 
Record
SN01154495-F 20060927/060925223330 (fbodaily.com)
 
Source
FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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