MODIFICATION
D -- DHS EAGLE Information Technology Support Services
- Notice Date
- 10/20/2005
- Notice Type
- Modification
- NAICS
- 541519
— Other Computer Related Services
- Contracting Office
- DHS - Direct Reports, Office of the Chief Procurement Officer, Office of Procurement Operations, Office of the Chief Procurement Officer, Washington, DC, 20528
- ZIP Code
- 20528
- Solicitation Number
- HSHQDC-05-R-00010
- Response Due
- 11/14/2005
- Point of Contact
- William Thoreen, Contracting Officer, Phone 202-692-4359, Fax 202-205-9028,
- E-Mail Address
-
William.Thoreen@dhs.gov
- Small Business Set-Aside
- Partial Small Business
- Description
- The Information Technology Acquisition Center (ITAC), within the Department of Homeland Security (DHS) Office of Procurement Operations (OPO), is pleased to present this solicitation for the EAGLE (Enterprise Acquisition Gateway for Leading Edge Solutions) program. This procurement is being conducted by the ITAC in cooperation with the DHS Chief Information Officer (CIO) and the DHS Component IT and procurement communities. The objective of the EAGLE procurement is to establish contracts to provide IT support services in five functional service categories (FC), stated below in their entirety. These contract-level service descriptions are intended to provide sufficient scope and flexibility to meet a comprehensive range of potential agency requirements. Specific requirements will be identified and defined at the task order level. (FC1) Infrastructure Engineering Design, Development, Implementation, and Integration. As ordered, the contractor shall provide any and all phases of system design and development through deployment to ensure DHS IT solutions will enable their users to meet their mission goals and objectives. These efforts include the full range of infrastructure engineering design, development, implementation and integration, including, but not limited to, concept development, planning, requirements definition and analysis, systems design and development, integration, implementation, and deployment. (FC2) Operations and Maintenance. As ordered, the contractor shall provide any and all operations and maintenance (O&M) solutions, processes, and procedures necessary to sustain systems within the DHS Enterprise at the highest levels of service and availability consistent with cost, schedule, and performance objectives. These solutions may be required across the DHS Infrastructure, to include, but not limited to, the following operational areas: Data Center, Help Desk and Field Support Services (e.g., Desk-side support and LAN Administration), Network and Security Operations, and Collaboration Services (e.g, E-mail, Voice, and Video Services). This functional category includes the full range of O&M solutions, from maintaining and upgrading individual pieces of hardware and software to full managed service solutions. (FC3) Independent Test, Validation, Verification, and Evaluation. As ordered, the contractor shall provide the full range of independent test, validation, verification, and evaluation solutions to ensure that all IT products and services meet DHS standards, and are performing to defined design, cost, schedule and performance specifications/capabilities. The contractor shall provide best practices, technologies, tools, and support to quality and operational assessments, integration testing and system test and evaluation, including security certification and accreditation, for IT systems. The contractor shall also provide independent verification and validation through the monitoring and evaluation of projects through activities such as, but not limited to, assessments, process and procedure audits, project and performance management, and systems analysis and design. (FC4) Software Development. As ordered, the contractor shall provide any and all phases of software design and development including deployment to ensure DHS applications and databases will enable their users to meet their mission goals and objectives. These efforts include the full range of software design, development, implementation and integration, including, but not limited to, concept development, planning, requirements definition and analysis, systems design and development, coding and testing, production, deployment, implementation, integration, and software application maintenance. (FC5) Management Support Services. The contractor shall provide, as ordered, the full range of business and technical management services that assist in the development, implementation, and continuous improvement of policies, p NOTE: THIS NOTICE MAY HAVE POSTED ON FEDBIZOPPS ON THE DATE INDICATED IN THE NOTICE ITSELF (20-OCT-2005). IT ACTUALLY APPEARED OR REAPPEARED ON THE FEDBIZOPPS SYSTEM ON 15-MAR-2006, BUT REAPPEARED IN THE FTP FEED FOR THIS POSTING DATE. PLEASE CONTACT fbo.support@gsa.gov REGARDING THIS ISSUE.
- Web Link
-
Link to FedBizOpps document.
(http://www.fbo.gov/spg/DHS-DR/OCPO/DHS-OCPO/HSHQDC-05-R-00010/listing.html)
- Record
- SN01007520-F 20060317/060315214210 (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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