Loren Data's SAM Daily™

FBO DAILY ISSUE OF JANUARY 08, 2006 FBO #1504
MODIFICATION

U -- Web-Based Training on Electronic Document Workflow (EDW) 4.0

Notice Date

1/6/2006
 

Notice Type

Modification
 

NAICS

611420 — Computer Training
 

Contracting Office

Defense Contract Management Agency, Defense Contract Management Agency, DCMA Procurement Center (DCMAC-W), ATTN DCMAC-W 6350 Walker Lane Suite 300, Alexandria, VA, 22310-3241
 

ZIP Code

22310-3241
 

Solicitation Number

YYITV5PR6PD133
 

Response Due

1/12/2006
 

Archive Date

1/27/2006
 

Description

The purpose of this amendment is to post an updated Performance Work Statement *********************************************************************************************************************************************************************************************************************************** Performance Work Statement (PWS): Defense Contract Management Agency (DCMA) Electronic Document Workflow (EDW) Web-based Training (WBT) 1. Purpose of this PWS: The objective and scope of this effort is to provide a Web-based Training (WBT) package for the Electronic Document Workflow (EDW) 4.0 application for DCMA users. DCMA users will take this training to become familiar with the changes provided by the new version of EDW. 2. Background Information About DCMA: DCMA is the Department of Defense agency responsible for working with the Defense industry to help ensure that systems, supplies, and services are delivered on time, at projected costs, and meet performance requirements. This involves managing 320,000 prime contracts with current work valued at $850 billion. DCMA is headquartered in Fairfax County, Virginia (with a mailing address of Alexandria, VA), and employs over 11,000 civilian and military professionals worldwide. The agency is organized into three Districts: East, headquartered in Boston, MA; West, headquartered in Carson, CA; and International, which is co-located with the agency headquarters. The districts are further subdivided into 60 Contract Management Offices (CMOs) that work with Defense industry SPs at over 900 locations worldwide. 3. EDW v4.0 Web-based Training (WBT) The Service Provider (SP) shall provide software training on EDW v 4.0 to familiarize DCMA users with this version. The development of the WBT shall have four phases, outlined this section: 1. Discovery 2. Design 3. Development 4. Implementation/Revision 3.1 Discovery Phase During a preliminary discovery phase, the SP shall recommend an overall training strategy. The SP will include the selection and organization of lesson topics, learning objectives, look and feel, and functionality, such as navigation. All course content will be considered with and approved by DCMA prior to design. The SP shall: Meet with DCMA to formulate the training design concept and content for the project. Conduct analysis on the target audience, learning objectives, and required course content. Produce a Design Guide that will describe the WBT appearance, navigation method, course theme, and multimedia treatment. 3.2 Design Phase The SP shall develop storyboards from the design documentation in MS PowerPoint or MS Word format sufficient that users will be familiarized with EDW v 4.0. 3.3 Development Phase The SP shall develop and test the EDW v4.0 WBT product. The SP shall also develop an electronic set of quick reference procedures, called ?Just-in-Time? training (JIT). The JIT shall be located within the EDW application. The SP shall design the JIT for users who have already completed the WBT, but need a topic refresher. 3.4 Implementation/Revision The SP shall: Deploy EDW v 4.0 training to DCMA users. Refine the web-based training course as required, based on official direction from this project?s COTR 4. Documentation and Deliverables Milestones Completion Date Project Start Contract Award Project Plan 2 weeks after Project Start Design Guide 2 weeks after Project Start Just-in-time Printable files 2 weeks after Project Start Just-in-Time Modules 4 weeks after Project Start WBT Storyboard 4 weeks after Project Start Draft EDW Promo* 10 weeks after Project Start Final EDW Promo 13 weeks after Project Start Draft WBT 10 weeks after Project Start Final WBT 13 weeks after Project Start Revise WBT As required, within 30 days of request * EDW Promo- EDW promotional materials developed by the SP to inform the DCMA workforce of the benefits of moving from earlier versions of EDW to version 4.0. Deliverables Approximate Completion Date Phase I Deliverable Includes: Project Plan Design Guide and WBT Storyboards Just-in-Time Modules Monthly Report 4 weeks after Project Start Phase II Deliverable Includes: Draft and Final EDW Promo Draft and Final WBT Monthly Report WBT Revisions during performance period 13 weeks after Project Start 5. Performance Expectations and Standards: Deliver quality training on time Provide all deliverables by the agreed upon delivery date. 90% of survey takers respond with a ?Neutral, Satisfied, or Very Satisfied when asked ?Did this course meet your expectations?? on an end of training survey. Responses include: Very Dissatisfied, Dissatisfied, Neutral, Satisfied, or Very Satisfied. 6. Periodic Adjustments of Performance Standards: In its experience with other performance-based instruments, DCMA has found it not only advisable but necessary to adjust performance standards periodically. That is because particular written expressions of performance standards sometime inadvertently motivate services provider behaviors that act against achievement of the desired performance objectives. Having learned that lesson, DCMA intends to apply it to this PWS. Accordingly, DCMA reserves the right to adjust any or all performance standards in this PWS, up to and including the addition of entirely new performance standards and complete substitutions of new performance standards for those already existing in this PWS or as may have been included by subsequent modifications of this document, at any time at the DCMA Information Technology Customer Service Organization?s (ITCSO?s) discretion?subject, of course, to the stipulations in the ?Changes? clause of any resulting contract. DCMA, however, does not plan to make any such adjustments more often than once each calendar quarter and in fact would prefer not to make them any more frequently than once each calendar year. 7. Period of Performance: The period of performance is 12 months from contract award. 8. Security: SP personnel assigned to this effort will perform in an ADP III designated sensitive position due to the nature of the work performed. Access to DCMA Information Technology (IT) unclassified systems/network is authorized. In accordance with the DoD5200.2R, Personnel Security Program Regulation, contractor personnel performing services in Automated Data Processing (ADP) positions equivalent to the duties of duties equivalent to ADP-II or ADP-III positions shall be the subjects of a favorably adjudicated National Agency Check; however, for ADP II positions a NAC must be completed prior to performance on this contract. DCMA security personnel will validate proof of existing favorably adjudicated investigations. DCMA Security Office at 6350 Walker Lane, Suite 300, Arlington, VA 22310 will process new investigative requests. When in DCMA-owned or controlled buildings or other facilities, SP personnel shall display DCMA-issued identification badges in accordance with the directions provided by this contract?s COTR.
 

Place of Performance

Address: Defense Contract Management Agency, 6350 Walker Lane, Alexandria, VA 22310

Zip Code: 22310

Country: United States
 

Record

SN00962170-W 20060108/060106211624 (fbodaily.com)
 

Source

FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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