MODIFICATION
70 -- Help Desk Support Services
- Notice Date
- 4/19/2005
- Notice Type
- Modification
- NAICS
- 541519
— Other Computer Related Services
- Contracting Office
- Department of State, Office of Logistics Management, Acquisition Management, P.O. Box 9115 Rosslyn Station, Arlington, VA, 22219
- ZIP Code
- 22219
- Solicitation Number
- SAQMPD05R1047
- Point of Contact
- Sharon James, Contract Specialist, Phone 7038756077, Fax 7038755272, - Robert Wissman, Branch Chief, Phone 7038756059, Fax 7038755272,
- E-Mail Address
-
jamessd@state.gov, wissmanrb@state.gov
- Small Business Set-Aside
- Total Small Business
- Description
- *********MODIFICATION TO PREVIOUS NOTICE: THE PROJECTED RELEASE DATE OF THIS SOLICITATION/RFP IS CHANGED FROM O/A MARCH 21, 2005 TO O/A MAY 21, 2005. TELEPHONE CALLS AND E-MAILS WILL NOT BE ACCEPTED. END OF MODIFICATION.***************************************************** The U.S. Department of State intends to conduct a competitive procurement for a contractor to provide a single point of contact for Department of State (DoS), Information Technology (IT) help desk services worldwide, and provide round-the-clock support to ensure technology resources are available for maximum utilization as a foreign policy support tool. Contractor services are required to provide Department of State employees with world-wide information (24 hours per day, 7 days per week, including weekends and holidays) and assistance in the implementation, operation, administration, and maintenance of office automation, data processing, database management, network and communications systems. Tasks may include, but will not be limited to all current and future requirements of the Department of State related to customer support services; Tier-1 and Tier-2, help service desk support, with the capability to provide Tier-3 level support as well as other related help desk IT functions that can and will support global networks using existing and future service level agreements (SLA) or operating level agreements (OLA) between IRM offices and other department bureaus to include functional bureaus, domestic and overseas. This procurement will be a 100% set-aside for small business. North American Industry Classification System Code is 541519, with annual receipts of $21M. Award of a Fixed-Price, Indefinite Delivery, Indefinite Quantity contract, with a base year and four, one-year option periods is anticipated. All interested parties should respond to solicitation number SAQMPD05-R-1047 posted on or about February 2, 2005 on the Internet at the following sites: www.statebuy.state.gov and www.fedbizopps.gov. Please do not contact the Contracting Officer prior to February 2, 2005. All eligible, responsible sources may submit an offer, which shall be considered. THERE WILL BE NO PAPER COPIES OF THIS SOLICITATION. SEE NOTE 1*****
- Record
- SN00790930-W 20050421/050419211902 (fbodaily.com)
- Source
-
FedBizOpps.gov Link to This Notice
(may not be valid after Archive Date)
| FSG Index | This Issue's Index | Today's FBO Daily Index Page |