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FBO DAILY ISSUE OF FEBRUARY 17, 2005 FBO #1179
MODIFICATION

D -- Customer Relation Management software solution

Notice Date
1/19/2005
 
Notice Type
Modification
 
NAICS
541519 — Other Computer Related Services
 
Contracting Office
Department of Commerce, National Oceanic and Atmospheric Administration (NOAA), Acquisition and Grants Office, SSMC4 - Room 7601/OFA61 1305 East West Highway, 7th Floor, Silver Spring, MD, 20910
 
ZIP Code
20910
 
Solicitation Number
DG1350-05-RP-1054
 
Point of Contact
Joel Perlroth, Contract Specialist/Contracting Officer, Phone (301) 713-0838 x205, Fax (301) 713-0809, - Jay Parsick, Contract Specialist, Phone 301-713-0838 x138, Fax 301-713-0809,
 
E-Mail Address
joel.l.perlroth@noaa.gov, Jay.Parsick@noaa.gov
 
Small Business Set-Aside
Total Small Business
 
Description
Amendment 0001 is being issued to provide an update for the release of the solicitation. There has been a delay in the release of the solicitation. The revised date is January 31, 2005. No additional information is available. The Department of Commerce/ National Oceanic and Atmospheric Administration intends to negotiate on a competitive basis, a requirement for a Customer Relationship Management (CRM) Software Solution, and integration services to replace existing Client Management System (CMS) and related systems, for U.S. Department of Commerce, ITA/Office of the Chief Information Officer. The contractor shall provide Software, Hardware, Licenses, Installation and System Configuration, System Integration Services, Training Customization/programming, Maintenance for period of contract (programming, infrastructure), Support (help desk, tier 2) for period of contract, and Integration. ITA/Office of the Chief Information Officer (OCIO) expects to implement this CRM in over 250 Field offices throughout the United States, and around the world. OCIO expects approximately 2,800 users of the new CRM solution once it is fully implemented. The solicitation for this requirement will be prepared in accordance with FAR Part 12 procedures. An Indefinite Quantity, Indefinite Delivery Contract with an 18-month pilot implementation with on going license and maintenance totals over 5 years, cost estimates over a period of 5 years beyond the pilot implementation to judge long-term/ongoing costs for the CRM system. Note 1 applies to this acquisition (The proposed contract is 100% set aside for small business concerns.) NOTE: THIS NOTICE MAY HAVE POSTED ON WWW.FEDBIZOPPS.GOV ON THE DATE INDICATED IN THE NOTICE ITSELF (19-JAN-2005). IT ACTUALLY APPEARED OR REAPPEARED ON THE FEDBIZOPPS SYSTEM ON 15-FEB-2005, BUT REAPPEARED IN THE FTP FEED FOR THIS POSTING DATE. PLEASE CONTACT fbo.support@gsa.gov REGARDING THIS ISSUE.
 
Web Link
Link to FedBizOpps document.
(http://www.eps.gov/spg/DOC/NOAA/AGAMD/DG1350-05-RP-1054/listing.html)
 
Place of Performance
Address: Washington, DC
Zip Code: 20230
Country: US
 
Record
SN00751890-F 20050217/050215213453 (fbodaily.com)
 
Source
FedBizOpps.gov Link to This Notice
(may not be valid after Archive Date)

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