Loren Data's SAM Daily™

FBO DAILY ISSUE OF JUNE 23, 2004 FBO #0940
MODIFICATION

D -- Web-based integrated library system

Notice Date

6/21/2004
 

Notice Type

Modification
 

NAICS

541511 — Custom Computer Programming Services
 

Contracting Office

Department of the Air Force, Direct Reporting Units, 11th CONS, 110 Luke Avenue (Bldg 5681) Suite 200, Bolling AFB, DC, 20032-0305
 

ZIP Code

20032-0305
 

Solicitation Number

FA7012-04-T-0073
 

Response Due

6/30/2004
 

Archive Date

7/15/2004
 

Point of Contact

Ryan Goodwin, Contract Negotiator, Phone (202) 767-7956, Fax (202) 767-7887, - Valerie Gaines, Contract Specialist, Phone 2027678036, Fax 202-767-7887,
 

E-Mail Address

ryan.goodwin@bolling.af.mil, valerie.gaines@bolling.af.mil
 

Small Business Set-Aside

Total Small Business
 

Description

The purpose of this ammendment is to make the following changes: A). Change the Clin Structure to read as follows: BASIC YEAR,LINE ITEM: 0001 The contractor shall provide training, data conversion, installation, and equipmetnt for the Integrated Library System, QTY 1 Lumpsum, UNIT PRICE: $__________, EXTENDED PRICE: $_________. LINE ITEM: 0002: The contractor shall furnish all necessary services to provide maintenance, data backups and system upgrades, QTY 12 Months, UNIT PRICE: $_________, EXTENDED PRICE: $_________. OPTION YEAR ONE, LINE ITEM 1001: The contractor shall furnish all necessary services to provide maintenance, data backups and system upgrades, QTY 12 Months, UNIT PRICE: $_________, EXTENDED PRICE: $_________. OPTION YEAR TWO, LINE ITEM 2001: The contractor shall furnish all necessary services to provide maintenance, data backups and system upgrades, QTY 12 Months, UNIT PRICE: $_________, EXTENDED PRICE: $_________. OPTION YEAR THREE, LINE ITEM 3001: The contractor shall furnish all necessary services to provide maintenance, data backups and system upgrades, QTY 12 Months, UNIT PRICE: $_________, EXTENDED PRICE: $_________. OPTION YEAR FOUR, LINE ITEM 4001: The contractor shall furnish all necessary services to provide maintenance, data backups and system upgrades, QTY 12 Months, UNIT PRICE: $_________, EXTENDED PRICE: $_________. B). The following Statement of Work hereby replaces the original Statement of work posted 21 May 04 in its entirety. 1. BACKGROUND: The mission of the Bolling Library is to support the Pentagon and the Wing. This is accomplished by providing internet access and general library services to the Library patrons to include researching biographical information for commanders prior to the visitation of dignitaries, locating general historical information for publications, and providing basic Air Force historical information for foreign officers. The Library plays an important role in the U.S. Air Force mission and educational support to the Base population. The contractor shall provide a web-based Active Server Pages (ASP) and the Integrated Library System (ILS) to provide service for the Bolling Air Force Base Library. The new ILS-ASP system should interact with other Air Force library ASP systems. 2. SERVICE OBJECTIVE: The contractor shall establish the ASP and ILS at the host [vendor?s server]. The contractor shall install all software, hardware, training and migration (to include labor) in order to provide a web-based ASP and I integrated library system for the Bolling Air Force Base Library. 3. GENERAL: All equipment will be housed in the contractor?s data center to provide for secure network access to the server. The contractor?s help desk is the first point of contact for problems relating to services. 4. DELIVERY, INSTALLATION AND CHECKOUT: Prior to activation the ILS provider will produce specs for an ASPsystem based on .NET application language via a web portal service. This means the ILS provider hosts, maintains and provides the security systems to house, manage and preserve all the library data housed on their server. The contractor will identify the number of minimum acceptable operating systems, specs for software installation and any other requirements for client software needed at the library. The ILS provider will appoint a dedicated Project Officer to oversee the project. Software will be configured for compatibility with base library operating systems. A complete System Implementation Schedule and Implementation Checkout List will be coordinated with the library director. Notification of any downtime necessary for ILS maintenance and upgrades will be sent to the base library not less than two weeks prior to the scheduled maintenance. 5. TRAINING: The ILS contractor shall provide a comprehensive training program for the library director and staff. The training shall include information on: For all Library Staff: System start-up and shut-down, daily system operations, searching, circulation, placing and tracking holds, cataloging, authority outreach, and system administration, connection of bar code scanners and return receipt printers preventive maintenance to be performed by library staff and points of contact for system emergencies. For the Library Director and Library technicians, cataloguing aide: loading records using OCLC and LC interface functions, Generating system and statistical reports, building administrative reports [Microsoft excel or access compatible] for annual reports. For the Library Director & Library IT person.: functional capabilities and limitations of the system, troubleshooting simple software problems, and Interface issues with security systems and other network operating system and management tools. 6. BACKUPS: Contractor?s responsibilities include backing up the system. Backing up is the process by which a set of files is copied onto a separate medium. The copy shall be stored in a separate secure area. These backup mediums will be used in the event of an equipment failure. These mediums are the only source available for full system recovery. The full system backup will be performed as needed and includes the library database and the contractor application software. The contractor?s servers will ensure no data is changed during the backup. The timeline for the backup will be coordinated with the library administrator or designated alternate. Two verified full system backups will be stored off-site and rotated on a scheduled basis. 7. SYSTEM SHUTDOWN: Contractor will be responsible for system shutdown of the equipment. Examples of situations that would require a system shutdown are as follows: 7.1. System will be rebooted monthly to clear any excess log files and defunct processes. This will be performed following a full system backup. Unexpected maintenance and repair may require a system shutdown. 7.2. If an unexpected power failure occurs, the contractor will notify the library administrator or designated alternate immediately. The contractor will obtain the length of the projected outage from the utility company and continue to update the library as information becomes available. 8. EQUIPMENT REDUNDANCY: 8.1. Contractor will provide equipment redundancy for maximum uptime and limited loss of access to the system. These technologies help minimize downtime, but they are not a substitute for backups. 8.2. Contractor will designate server equipment to be available if alternate server equipment is needed for an event such as a major system failure of the library server. 9. OPERATING SYSTEM AND SERVER UPGRADES: 9.1. Contractor will be responsible for operating system updates or upgrades. The library administrator or designated alternate will be notified via email or telephone of an upcoming operating system upgrade or update. The library administrator or designated alternate and the contractor system administrator will coordinate the timeline for the operating system update or upgrade. 9.2. Contractor will monitor and maintain memory and disk requirements of the server. If the server needs additional memory or added disk storage, the contractor will be responsible for the purchase and installation. Required downtime will be coordinated between the contractor system administrator and the library administrator or designated alternate. 9.3. Contractor will monitor routine maintenance tasks such as reviewing and cleaning temp files and chronological files. 10. EQUIPMENT SYSTEMS REPAIR: Contractor will notify the local hardware engineering field technician for unexpected equipment repair. Contractor has a four hour timeline response guarantee, unless the part must be delivered with overnight service. At the time of restoration, contractor will give their best estimate of down time. The effort will be given a priority one call status until complete. 11. SOFTWARE UPGRADES Contractor will be responsible for the installation of all software updates or upgrades. The library administrator or designated alternate will be notified via email or telephone of upcoming software updates or upgrades. The library administrator or designated alternate and the contractor administrator will coordinate the timeline for the software update or upgrade. 12. LIBRARY WEB PAGE: Contractor will create a default library page. Modification of this page or the creation of custom pages is not part of the initial setup and will be a billable item. 13. LOG FILES: Contractor will be responsible for the monitoring and disposition of all log files. On-line storage of all log files will be kept quarterly or as needed. Off-line storage of the most current five years of history and statistics logs will be kept by the contractor. Log files older than five years will be deleted. The library administrator or designated alternate will be responsible for reviewing and removing unneeded bibliographic data files and load error files. If these files take up too much disk space, the contractor system administrator and the library administrator or designated alternate will make arrangements for the disposition of files. 14. REPORTS: 14.1. The contractor and the library administrator or designated alternate will be responsible for the scheduling of bibliographic reports and other CPU intensive reports. Both parties should agree on the time when these reports will run. 14.2. All administrative reports, like overdues and statistical data, will be created and maintained by the library administrator or designated alternate. 14.3. All required maintenance reports to be scheduled will be coordinated between the contractor and the library administrator or designated alternate. Report logs will be emailed to the library administrator or designated alternate. The library administrator or designated alternate will monitor the report status and the report log and notify the contractor system administrator of any error messages. The library administrator or designated alternate will remove these finished reports on a weekly basis. 14.4. Any special maintenance reports run by the contractor will be removed on a weekly basis. 14.5. The library administrator or designated alternate will notify the contractor if any unscheduled bibliographic list report need to be run and they will agree upon a mutual time. 15. MODULES: Modules will include Circulation, Cataloging, On-line Public Access Catalog (OPAC), ILL through a web-based access ASP system. 15.1. Circulation. 15.1.1.This module handles all circulation activity, including charges and discharges, renewals, holds, reports, and notices. 15.1.2. This module will allow an unlimited number of user profiles, item types, item locations, and variable loan periods. 15.1.3. This module will generate summary reports to track circulation statistics and more detailed reports to supply information for the library annual report. 15.1.4. This module will draw statistics for the usage of on-line databases and reference software in the form of system reports. 15.2. Cataloging. 15.2.1. This module will use standard MARC formatting and allow records to be accessed from multiple on-line databases (OCLC and LOC). 15.2.2. This module will be structured according to the American national Standard for Bibliographic Information Exchange Standards as supported by the Library of Congress. 15.2.3. This module will support both original and copy cataloging, allowing access to standard cataloging information, such as descriptive cataloging, subject cataloging, and classifications. 15.3. OPAC. 15.3.1. This module will provide users with easy-to-use access to the library?s holdings. 15.3.2. This module will be searchable for on-site users and from remote locations. 15.3.3. This module will allow users to access bestseller lists and provide direct links to other library catalogs. 15.4 Security. 15.4.1 The ILS will have an authorization method in place to comply with the Privacy Act and to protect licensed products while allowing authorized users access to library resources. 15.4.2. This module will provide security for bibliographic records, preventing unauthorized access to MARC records. 15.4.3. Library data will be secure from unauthorized access and protected from malicious logic. 15.4.4. The level of database maintenance and system administration accomplished by the service provider?s corporate headquarters will be defined in the price proposal. 16.SYSTEM INTERFACE: The ILS software requirements for wiring, cable connection, and hardware will be provided in the price proposal. The ILS provider will migrate existing electronic catalog databases using the MARC authority control and will accommodate current bar coding. User profiles will be transferred intact to the new system. Z39.50 information retrieval protocol will be provided by the ILS. The ILS will meet 508 standards. 17. NETWORK ACCESS: 17.1. ASP Network Access for the server equipment will be maintained by the contractor. Dedicated bandwidth accessing library equipment is though dedicated telcom level line speeds and access. Firewalls and high-speed routers are used to filter and control access to secure library data from unintended access or malicious activities. Other security mechanisms may be used as needed to ensure integrity and security of both contractor equipment and library data. 17.2. The library administrator or designated alternate will be responsible for notifying the contractor system administrator by telephone immediately of any degrading system performance. 18.DISASTER RECOVERY: In the event of a disaster, contractor will provide for recovery service to include reconfiguring and reloading the library system. 19. SUPPORT SERVICE: 19.1 The library server will be available during the library?s normal business hours. Scheduled maintenance for the library server will be handled during the library?s closed hours. Additional arrangements need to be made with the contractor system administrator if the library wishes to operate outside of their normal working hours under special circumstances. 19.2. Technical support will be available 12 hours/day during the normal business week. Technical support for emergencies will be available 24 hours/day, 7 days/week. Contractor will provide current contact information to consist of toll-free phone numbers, direct dial phone numbers, fax numbers, pager numbers, and email address. The contractor will immediately notify the library of any changes. C). Answer to the question posed by vendor in regards to the number of monthly ILL. Question: What are the approximate numbers of monthly ILL? Answer: The average number of ILL ten per month.
 

Place of Performance

Address: Bolling AFB, Washington DC,

Zip Code: 20032

Country: US
 

Record

SN00607067-W 20040623/040621212013 (fbodaily.com)
 

Source

FedBizOpps.gov Link to This Notice
(may not be valid after Archive Date)

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