Loren Data's SAM Daily™

FBO DAILY ISSUE OF OCTOBER 04, 2003 FBO #0676
SOURCES SOUGHT

70 -- Software/Services to Monitor Enterprise Service Levels

Notice Date

10/2/2003
 

Notice Type

Sources Sought
 

Contracting Office

Social Security Administration, Deputy Commissioner for Finance, Assessment and Management, Office of Acquisition and Grants, 1710 Gwynn Oak Avenue, Baltimore, MD, 21207-5279
 

ZIP Code

21207-5279
 

Solicitation Number

Reference-Number-SSA-04-02
 

Response Due

10/17/2003
 

Archive Date

10/31/2003
 

Point of Contact

Tina Honey, Contract Specialist, Phone 410-965-9483, Fax 410-965-9560, - Linda Phipps, Contract Specialist, Phone (410) 965-9493, Fax (410) 965-9560,
 

E-Mail Address

tina.honey@ssa.gov, Linda.Phipps@ssa.gov
 

Description

The Social Security Administration (SSA) is seeking sources capable of providing a software-monitoring product that would, on an ongoing basis, provide an automated service level monitoring, alerting and reporting capability across the enterprise. The required software-monitoring product will be installed at the National Computer Center at 6201 Security Blvd in Baltimore, Maryland. The minimal requirements are: Be compliant with Section 508; Provide a trial copy of software for 30 day test period; Include product maintenance; Identifies, alerts and reports service levels utilizing predetermined selection criterion identified by support staff; provides the capability for customization while retaining all history data; does not produce any measurable overhead or have a negative impact on service level performance; interfaces with, collects and aggregates data from existing tools including: CA-Automation Point, CA-Unicenter, IBM-Tivoli, BMC Patrol, BMC-Control-M, Argent-Guardian, Candle-Omegamon, Network SNMP and in-house Smartwatch (formerly Landmark) across IBM zSeries mainframe, IBM iSeries AS/400, HP AIX, Sun Solaris, Windows NT, Windows 2000 platforms; Maintains history data for Service Level Reporting; Provides a report generator and data aggregation for both user and resource reporting. Vendors having the capability to meet the above requirements are invited to submit complete details. The responses must clearly state the ability to meet the above requirements. Interested parties must respond to this notice within 15 calendar days from date of this publication. Responses must be addressed to the following office: Social Security Administration Office of Acquisition and Grants Attention: Tina Honey 1710 Gwynn Oak Building Baltimore, Maryland 21207 Responses should refer to Synopsis Number SSA-04-02 and be submitted in duplicate. Email responses are also acceptable. Requests for copies of a solicitation will not be honored or acknowledged. The Government does not intend to pay for information provided.
 

Place of Performance

Address: Social Security Administration, National Computer Center, 6201 Security Blvd., Baltimore, MD

Zip Code: 21207

Country: USA
 

Record

SN00446761-W 20031004/031002213243 (fbodaily.com)
 

Source

FedBizOpps.gov Link to This Notice
(may not be valid after Archive Date)

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