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70 -- Enhance Telephone Systems, Department of Veterans Affairs Si= tes in Bay Pines, Ft. Myers, Charlotte, Collier, Manatee, North Pinellas, S= arasota and South Pinellas, FL

Notice Date
Notice Type
Solicitation Notice
Contracting Office
Attn: Department of Veterans Affairs, Acquisition Operations Servic= e, (049A3), 810 Vermont Avenue, N.W., Washington, District Of Columbia 2042= 0
ZIP Code
Solicitation Number
Response Due
Archive Date
Point of Contact
Contracting Officer - Deborah M. Martinez, Contracting Officer, (3= 01) 734-0358
E-Mail Address
Email your questions to Deborah M. Martinez
Enhancement of digital/analog voice telephone systems as a Private Branch Exchange with Voice over Internet Protocol (VoIP) and will be referred to in this document, as the "PBX's". Bay Pines and Ft. Myers current NEC systems shall be enhanced to NEAX IPX systems; Charlotte, Collier, Manatee, North Pinellas, and Sarasota current NEAX IVS 2000 systems shall be enhanced to NEAX IPS systems; and South Pinellas=92s current ComDial Key system shall be converted to a NEAX IPS system. The latest software release available at cutover shall also be provided.=20 Voice Mail, Automated Attendant, and call detail reporting shall also be provided. The existing Automatic Call Distribution (ACD) system shall be reused, and provide coverage to all sites. The existing Pharmacy Refill Patient Reminder System shall be reused. Voice over Internet Protocol (VoIP) functions must be supported for both trunks and end user devices. The necessary interfaces, to include hardware and software, to support wireless functionality shall be provided. The PBX; Voice Mail/Automated Attendant; with existing ACD and Pharmacy Refill Patient Reminder system under consideration shall be contracted on the basis of one supplier providing all items in the statement of work as a total system including installation and warranty services.=20 Offerors must hold a GSA Connections contract in either Category I or Category III. The proposal request package will only be available on the Web. Written correspondence concerning this procurement must be sent to the Contracting Officer at the Department of Veterans Affairs, 1335 East-West Highway, 3rd Floor, Silver Spring, MD 20910. The date for receipt of initial proposals is 2:00 PM EDST, August 19, 2003. All questions concerning this proposal request must be directed to the Contracting Officer via e-mail at Deborah.Martinez@med.va.gov or by facsimile at 301-734-0360.
Web Link
SN00385768-W 20030731/030729213513 (fbodaily.com)
FedBizOpps.gov Link to This Notice
(may not be valid after Archive Date)

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