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FBO DAILY ISSUE OF JULY 18, 2003 FBO #0596
SOURCES SOUGHT

70 -- Integrated Web-Based Notice Generation System

Notice Date
7/16/2003
 
Notice Type
Sources Sought
 
Contracting Office
Social Security Administration, Deputy Commissioner for Finance, Assessment and Management, Office of Acquisition and Grants, 1710 Gwynn Oak Avenue, Baltimore, MD, 21207-5279
 
ZIP Code
21207-5279
 
Solicitation Number
Reference-Number-SSA-071603SMW
 
Response Due
8/1/2003
 
Archive Date
8/16/2003
 
Point of Contact
Stacey Walker, Contract Specialist, Phone 410-965-9486, Fax 410-965-9560,
 
E-Mail Address
stacey.walker@ssa.gov
 
Description
The Social Security Administration (SSA) is seeking sources capable of providing the agency with an integrated web-based notice generation system for its manual and semi-automated notices. This notice generation system must be capable of generating over 200 different notice types. It must handle input from up to fifteen separate notice generation systems and accept input records containing paragraph identifiers and fill-in values without changing the record format. SSA currently uses a variety of mainframe and PC-based notice preparation/generation systems and is seeking a product to provide a mainframe-based notice generation system to replace three of its current standalone notice generation systems. As background, SSA sends its customers over 240 million notices annually. While the majority of notices are produced by several different automated mainframe notice systems, a significant number of notices are produced in some manual or semi-automated fashion that requires employee intervention using numerous non-integrated systems. These various notice systems are both mainframe and PC based. SSA is looking to consolidate its various manual and semi-automated notice systems into one, mainframe or web-based notice generation system. The notice generation solution that SSA is seeking must include the following features/capabilities: Off-the-shelf, field-proven and commercially available; Accessible to employees with disabilities (i.e., fully compliant with the standards imposed by the Americans with Disabilities Act/Section 508); Allow for the preparation of a notice to a client from a predefined list of more than 200 different notice ?templates? in both English and Spanish. Notices consists of client name and address, static language with variable fill ins, optional standard paragraphs, optional free-form text, etc.--each formatted with SSA notice headings, return address, signature and enclosures; Provide ability to propagate data (such as name and address) from SSA?s master records based on the Social Security Number (SSN). The user may choose to enter this information directly rather than retrieving it from SSA?s master records; provide ability to use static language and optional standard paragraphs obtained from a central language repository. This repository is in an Oracle database and the language is tagged in SGML; Provide the ability to pre-fill variable fill-ins (such as pronouns and titles) from retrieved or pre-entered data and to; Provide the ability to prompt users to enter data and/or text in certain paragraphs; Allow for non standard paragraphs in free form text that the user can enter; Allow for the notice heading, return address, signature and other formatting to be predetermined by SSA policy; Provide an interface from which designated SSA object program notice files can be loaded, edited and maintained until completion; Maintain a local list of frequently-used addresses for easy inclusion as the client name and address data on any notice; Produce an action record for forwarding to a central location for batch printing, mailing and archiving of the notice; Provide formatting of the notice so that it can be printed on a PC/LAN-based printer in one of over 1,300 SSA field offices and also on a high-speed printer in Advance Function Presentation (AFP) format at a central location; Provide the capability of printing variations of a single document such as an annotated file copy, attorney copy, etc.; Allow for centralized, batch printing that provides the ability to pre-select a set of cases based on a particular profile and generate the same type of notice for each which incorporates variable data from the database; Allow for the creation of a new notice for inclusion in the predefined list of choices; Allow creation and editing of the standard language in a sub set of notices for local or regional use; Allow copying of standard language stored at the central facility for ease of preparation; allow customization of local office information for return address and fill in entries; Allow access by other client/server applications so notices required by any application are produced by this one notice generation system; Allow text entry via an interface to allow word processor type functions such as cutting, pasting, spelling and grammar checking (in both English and Spanish), formatting, etc. while viewing the entire notice; Provide an online help system that provides assistance with use of the application and is customizable to include information on the SSA notices available to users; Provide a ?work queue? capability to allow incomplete notices that require an end-user to review and complete the notice to be directed to the proper person/location; The solution must not require changes to the existing operating system, hardware or application software in use at SSA. This is not a request for proposal and the Government does not intend to pay for information submitted. Respondents will not be notified of the results of the evaluation of the data received. No contract award will be made on the basis of responses received; however, the information will be used in SSA's assessment of capable sources. All responsible sources should visit the Section 508 evaluation template at http://www.ssa.oag/acq/oag_acquisition.htm and submit it with their response to this announcement. Responses to this notice should be submitted in duplicate by August 1, 2003 and will not be honored or acknowledged. Faxed responses are not permitted. Questions concerning this announcement may be submitted via email ONLY.
 
Place of Performance
Address: N/A
 
Record
SN00373228-W 20030718/030716214006 (fbodaily.com)
 
Source
FedBizOpps.gov Link to This Notice
(may not be valid after Archive Date)

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