Loren Data's SAM Daily™

FBO DAILY ISSUE OF MARCH 15, 2002 FBO #0103
SOLICITATION NOTICE

70 -- Maintenance of Future Tech ENVISION Software

Notice Date

3/13/2002
 

Notice Type

Solicitation Notice
 

Contracting Office

Social Security Administration, Deputy Commissioner for Finance, Assessment and Management, Office of Acquisition and Grants, 1710 Gwynn Oak Avenue, Baltimore, MD, 21207-5279
 

ZIP Code

21207-5279
 

Solicitation Number

3303-02-0724
 

Response Due

3/25/2002
 

Archive Date

4/9/2002
 

Point of Contact

Jerry Burton, Contract Specialist, Phone 4109659487, Fax 4109659560, - Leslie Hyman, Contract Specialist, Phone 4109659476, Fax 4109659560,
 

E-Mail Address

jerry.burton@ssa.gov, leslie.hyman@ssa.gov
 

Description

The Social Security Administration (SSA) intends to renew annual maintenance on 195 copies of ENVISION Software provided by an existing contract with Future Tech Systems, Inc. The software and other support services are used to support Computer Aided Software Engineering (CASE) activities. This software provides the tools, both graphical and textual, for systems requirements analysts to document requirements for new systems or requirements for the modification of existing systems. The Envision tool has and continues to support the Redesigned Disability System development process and permits SSA to design models supporting various systems analysis techniques. SSA is currently using models supporting data modeling (e.g., Entity Relationship Diagrams), process modeling (e.g., Data Flow Diagrams), screen-flow modeling, and system development modeling (e.g., Hierarchy and Structure Charts). This software is installed and licensed on several personal computers located at SSA's Headquarters in Baltimore, MD. Software maintenance shall include Telephone Technical Support Services and Software Upgrades. The maintenance agreement shall provide for any upgrade or new version of the software within 60 days of its commercial release. All upgrades offered to the Government shall be the exact equivalent of the software offered commercially by the manufacturer, and must include documentation equivalent to that offered with the commercial release. The maintenance contractor shall also provide hotline telephone support available from 11:00 a.m. through 7:00 p.m. EST, Monday through Friday, excluding federal holidays. Hotline support technicians shall provide the following types of support for the software: 1) technical assistance in installing, configuring and operating the software with the targeted hardware; 2) resolving problems concerning the software/hardware configuration and interface; 3) explaining the operational characteristics of the software product; 4) answering questions about the specific capabilities of the software package; 5) answering questions concerning local area network communications, including concepts; and 6) provide any other technical support useful to SSA personnel. The hotline support technicians shall provide a solution within one workday of the initial contact for 95% of all calls within any given month during the maintenance period. Future Tech Systems, Inc. is the only known source capable of providing the required annual software support and technical capabilities for the referenced software product. Other Vendors possessing the requisite expertise and resources to maintain ENVISION Software or to provide an equivalent product and maintenance for less than $45,000 (Government Estimate) are invited to submit information concerning their capabilities, experience, and other pertinent data (including GSA Schedule or commercial price information). When responding to this announcement, respondents should refer to ENVISION 2002. Responses must be in writing and should be submitted to the address cited at the beginning of this notice. THE DUE DATE FOR RESPONSES IS 12:00 NOON, EST, MARCH 25, 2002. The Government does not intend to pay for information received. All responses from responsible sources will be fully considered. As a result of evaluating responses to this notice, the contracting officer may determine that a solicitation will be issued. If a solicitation is issued, no additional synopsis will be published. Any such solicitation will be issued to the only known source identified above, and to all firms that respond to this notice or otherwise request a copy of the solicitation.
 

Place of Performance

Address: Social Security Administration, 6401 Security Blvd., Baltimore, MD

Zip Code: 21235

Country: USA
 

Record

SN00042250-W 20020315/020313213356 (fbodaily.com)
 

Source

FedBizOpps.gov Link to This Notice
(may not be valid after Archive Date)

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